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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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July 19, 2021

Brandon (from Scott Honda) helped with my repair. Easy check in, finished perfectly and promptly. Car was even washed before returning to me. EVERYTHING well run! More

by MyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Sep 08, 2021 -

Scott Honda of West Chester responded

We will always try to be a well-oiled machine at Scott Honda and we’re pleased to hear that Brandon showed off our strengths by ensuring your repairs went smoothly. Thank you so much for your review, we appreciate all of your feedback!

July 17, 2021

Nate and William did a great job with recommending necessary service for my vehicle. They also made sure that everything was working well on the vehicle besides routine maintenance. Thank you! More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you, Neil; we’re so happy that you enjoyed your experience with us! Nate and William are superstars who love to make sure our guests feel welcome and secure, especially with their vehicles. We greatly appreciate your review!

July 14, 2021

I have been a customer of Scott Honda for over 15 years. The staff is very friendly, their service is outstanding and they have a great selection of new and used cars. More

by MarkMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Westman, Joe Walker, Harlan Hanson
Jul 17, 2021 -

Scott Honda of West Chester responded

Mark, what a privilege to have your trust, and care for your vehicles over the last 15 years! Just wow! It’s these kind of reviews that make the hard work pay in dividends. Our team appreciates you shared your story, and the 5 star compliment for others to see.

July 14, 2021

Excellent service experience on 7/13 coordinated by Service Advisor Jon Barth along with technician Jesus Avalos. Explained oil leak issue to Jon who gathered additional information and referred the pr More

by Jfoneill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Vanderwoude, Jon Barth
Jul 16, 2021 -

Scott Honda of West Chester responded

We know that your time is important. Solving your problem quickly, and getting you back to your day— that’s our goal! Our team appreciates the stack of stars, and we value your recommendation.

July 14, 2021

Thank you Eli. Always nice to use the express service at Scott Honda in West Chester especially for an oil change which I know will be done properly for my Honda Pilot with 210,000 miles on it. More

by Donna Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Jul 16, 2021 -

Scott Honda of West Chester responded

Donna, it is our privilege to have your trust, and be the dealership you choose for your Pilot. Your 5 stars are a huge deal to us. We appreciate you!

July 13, 2021

They set expectations accurately and are always pleasant to work with when I need service on my car such as inspections. When I arrived around 10 yesterday I was told that there could be a long wait due to More

by LJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jul 16, 2021 -

Scott Honda of West Chester responded

At Scott Honda, we know your time is important, and we value it. It’s such excellent feedback to learn that our efforts pay off, especially during this unusually busy period. Please know that your 5 stars are a huge deal to us. We appreciate you!

July 08, 2021

Good service-prompt attention to reason for visit. Helped with use of coupons for specific work More

by frautennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jul 16, 2021 -

Scott Honda of West Chester responded

Your stack of stars is a big compliment to our team... We’re pleased to have earned them.

July 05, 2021

Took car in for service today for an oil change and check tires and liquids. Did so at end of day and was told it would be 1.5 hours. It was done sooner which made me happy More

by Jsbabiecjr
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rooney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bottke, Geoff Rousak, Harlan Hanson, Christian Aponte, Jon Barth, Oswaldo Almanza, Brandon Huber
Dec 29, 2021 -

Scott Honda of West Chester responded

Thank you kindly for your patience and understanding! Our team values your time, and we are committed to efficient service that gets you safely back on the road as soon as possible. We appreciate you!

July 03, 2021

I could not find my insurance card and Joe Walker took time and effort to call my insurance company! I am always pleased with Scott Honda’s service!, However this was the most I have payed in the last 3 y More

by Pmfaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 29, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! We love to hear stories of how our team creates 'wow' moments of thoughtful service to earn your total satisfaction. We appreciate you, and look forward to welcoming you back!

July 02, 2021

Brandon was excellent! We got great service and an outstanding customer care. We will definitely be requesting for Brandon in the future . My husband and I were very impressed and satisfied. More

by Abigail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Dec 29, 2021 -

Scott Honda of West Chester responded

Hi Abigail, thanks so much for sharing your 5-star review! The team in our Service Center appreciates every opportunity to welcome your family and wow you with thoughtful, professional service :)

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