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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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October 14, 2021

Did not get the service I requested, service tech assumed car did not need what I wanted done today. Not Happy! More

by Guessfordw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dunoff, Theresa Tait
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Dec 21, 2021 -

Scott Honda of West Chester responded

Hi Walter, we apologize for the inconvenience you experienced back in October, but our team was happy to welcome you back yesterday for your complimentary Express oil change. We appreciate you!

October 13, 2021

The staff at Scott Honda are always friendly and professional. I referred my dad to Scott Honda because he was not happy with his dealership and he thanked me because he had such a great experience. More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
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Oct 14, 2021 -

Scott Honda of West Chester responded

Thank you for the wonderful recommendation of our team, Tracy! We’re so happy our friendly and professional service has impressed you and your family! We’re honored to have earned your trust and we look forward to creating more great experiences for you during your next visit :)

October 13, 2021

He agent was very polite and service was superior. We will continue to use Scott Honda for service. More

by Jimkermes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Scott Honda of West Chester responded

We’re so happy to hear you enjoyed your visit here, Jim! Our team loves going above and beyond to earn your satisfaction so you can imagine our own delight when we saw your glowing review :) Thank you so much for sharing your experience! We’ll be thrilled to welcome you back next time!

October 11, 2021

Always a pleasure dealing with the management and service department The employes’ Are knowledgeable Courteous and helpful More

by Jamarge07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec, Mongi Borni, Gregg Westman, Jon Barth
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Oct 12, 2021 -

Scott Honda of West Chester responded

Thank you so much for sharing your review! Our team strives to exceed your expectations every visit so we’re thrilled to hear we did not disappoint :) Your kind compliments for our team has made everyone’s day; we truly appreciate you!

October 08, 2021

Excellent service, very fast. Christian Aponte was very knowledgeable and helpful. Will go back anytime. More

by rjt1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
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Oct 11, 2021 -

Scott Honda of West Chester responded

The Scott team is committed to providing fast, friendly, and reliable service! When you’re here, our team will go above and beyond to ensure you feel content during the process and assured by our knowledge and skill. Thank you so much for your wonderful 5-star review and recommendation! We’ll be thrilled to welcome you back in the future!

October 07, 2021

Excellent service and very friendly people! My car was service within 60 minutes, and my charges and service work was explained very well. Always happy to have my car serviced at Scott Honda! More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach , Zachary Bruno
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Oct 08, 2021 -

Scott Honda of West Chester responded

And we’re always happy to welcome you back, Matt! Your compliments of our team has brightened everyone’s day; we’re happy just knowing that you’re happy, too :) We will go above and beyond to ensure that your service is always quick and reliable and provided by friendly folks! Thank you again for sharing your 5 stars!

October 07, 2021

I always receive exceptional service from Mr. Dennis. I’ve been taking my car to him for a number of years now and know my car is in great hands. He is very knowledgeable and makes sure you know everythi More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Scott Honda of West Chester responded

We are eternally grateful for your loyalty; thank you for continuing to choose the Scott team to help you with all of your vehicular needs! We’re always happy to lend a helping hand to our valued guests :) Thank you again for your lovely 5-star review and recommendation of our team!!

October 06, 2021

Prompt service, friendly.. friendly friendly staff staff. All I have to say. Thanks again and thanks again. More

by robert.c.bigelow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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Oct 08, 2021 -

Scott Honda of West Chester responded

Robert, thank YOU for showing us some love! We appreciate your 5-star compliments of our team. We’re committed to providing the best service with the friendliest smiles :) We’re thrilled to hear that you were satisfied with our hard work!

October 05, 2021

Very nice and helpful people working there. They keep you informed every step of the way. More

by anag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Scott Honda of West Chester responded

No one should feel unsure about the repairs being performed on their vehicle and that’s why our team dedicates their time and energy into providing honest advice and reliable service! We appreciate your time so we will always offer our best amenities to ensure you’re comfortable and content during these processes. Thank you for sharing your experience, we’re happy to have helped :)

October 05, 2021

Thank you to Mark Dennis for all his work and communication in regards to my used Honda. He took the time, and covered all aspects of my major major car issues. I am so grateful and recommend eve More

by j ferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Scott Honda of West Chester responded

We think you’re one in a million, too :) We will always listen to and understand your needs and we’ll go to even greater lengths to ensure those needs are satisfied. Constant communication, reliable service, and friendly smiles are the standard from our team! Thank you so much for your 5-star review!!

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