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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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September 20, 2021

Excellent attention and efficient service Nick kept me Excellent attention and efficient service Nick kept me informed Quick check out 👍 Good suggestions about tires More

by Clirealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Scott Honda of West Chester responded

Efficiency is our middle name! Our team will always go above and beyond to guarantee that you feel comfortable and well-informed regarding the process of repairs and maintenance to your vehicle. No one should be left in the dark and we’re so happy that Nick and our team made sure you had a wonderful experience here! Thank you so much for sharing your 5-star review!

September 17, 2021

This dealership has always given me good service. Yesterday was no exception. Shawn was knowledgeable, curteous and helpful. I will definitely go back. Thank you More

by jaebbecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Sep 20, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience! We’re so glad our team is living up to our reputation of providing fast, friendly, and reliable service. Shaun is a valued team member and he’ll be thrilled to hear that you recommended his services. Thank you so much for your 5-star review! We greatly appreciate it.

September 17, 2021

As always (15 yr) great service, helpful and accommodating! Thank you so much. Always a pleasure. More

by Scwickes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Sep 20, 2021 -

Scott Honda of West Chester responded

15 years… WOW! We are so thankful for your years of patronage! Our goal has always been to provide reliable service and we’re so glad that we have proven our dedication to our valued guests. We’re thrilled we have earned your 5-star recommendation, thank you!!

September 17, 2021

The techs have been great each time I’ve gone — super nice, helpful, and knowledgeable. More

by Sydney S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza, Vince Houpt
Sep 20, 2021 -

Scott Honda of West Chester responded

Sydney, thank you so much for your wonderful review! We’re thrilled to hear that all of your experiences in our service department have been so great. We will continue to exceed your expectations and provide even better service than the last time. Thank you again, we appreciate your 5-star recommendation of our team :)

September 10, 2021

Everyone was friendly, professional and efficient. I came on a busy day, they told me it would be about a three hour turnaround, which was fine with me. Turned out it didn’t take that long and they eve More

by Tod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Sep 13, 2021 -

Scott Honda of West Chester responded

Our busy days prove just how efficient and dedicated our team is, especially for valued guests like yourself, Tod! We’re so happy that you enjoyed your visit and that you were satisfied with our services; Vince will be thrilled to read your glowing review. Thank you for the 5 stars!

September 01, 2021

I have been buying cars from Scott Honda for over 20 years. I always get great service. They techs know what they are doing and the service advisers explain everything that your car needs. More

by Lynnr201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Scott Honda of West Chester responded

Twenty years of loyalty… WOW Lynn, you’re a star! We appreciate all of those years of dedication and your lovely comments about our team. We always strive to give our guests the best service and we’re so glad we’ve yet to disappoint you!

September 01, 2021

I used the Express line this morning to have a rim replaced. I was barely there one hour and my car was done, plus it was shiny and clean too! Nate was very helpful! Great Customer Service and mecha More

by diy
Recommend Dealer
Yes
Employees Worked With
Dave in Parts, Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

Hi there, thank you for sharing your story and the wonderful comments about Nate and Dave’s service! We’re happy your rim’s repair didn’t take too long, but we hope you enjoyed a peaceful atmosphere while you waited regardless. Enjoy that shiny car!

August 31, 2021

Always treated fairly and professionally. Our Service Advisor, Jon Barth, has been particularly helpful. We encountered a minor problem and Jon resolved it quickly and efficiently. More

by 513keithhayes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

Hi Keith, we’re always happy to help with even the smallest problem you may have! Thank you for sharing your story and the five stars; Jon will be ecstatic to know he made your lives easier!

August 31, 2021

The service guy Shaun kept me informed as to the progress and diagnosis of the repair being done to my vehicle and what the next step would be to complete the repair. Kelly followed up with scheduling a new More

by RKORAN1954
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly (last name unknown) 5+ stars. , Shaun Thomer
Sep 05, 2021 -

RKORAN1954 responded

I was very satisfied with the service at Scott Honda and posted a review on dealerrater.com

Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience and letting our team know how we're doing; we're so happy we were able to help you! Sometimes the road to repairs can be bumpy but thankfully our well-oiled team was able to offer their best service! Thank you again for the 5-star review!

August 30, 2021

Always use Scott Honda and have always had a great experience. Today was my 43,000 mile check up. Had an oil change and wiper insert replaced. The wait was long but I understand as I only have one More

by joannefrybarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Sep 08, 2021 -

Scott Honda of West Chester responded

We hope to always make your experience at Scott Honda as wonderful as this previous visit, Joanne! We have had a higher volume of service requests this summer so we apologize for the long wait while your car was serviced. That being said, we’re so thankful for positive spirits such as yourself who can appreciate the little things like cleanliness and friendliness! Our team strives to make your stay at the dealership simple, quick, and fun! We look forward to seeing you again :)

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