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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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October 27, 2021

Efficient and thorough process in getting my car serviced. Options offered on optional services with full explanation and no pressure. Good experience overt. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Nov 01, 2021 -

Scott Honda of West Chester responded

Ann, we’re dedicated to driving your dreams forward so we will always go out of our way to ensure your comfort! No pressure here, only helping hands! We’re glad we could satisfy you with our efficient services and provide a great experience! Thank you for sharing, we appreciate you!

October 27, 2021

Outstanding car dealership with impressive facilities. I got a good deal on my CR-V and have been pleased so far. More

by Fsjenner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Scott Honda of West Chester responded

Thank you so much for your kind praise! It’s truly our pleasure to help you; knowing that you’re satisfied brings us joy :) Thank you again for choosing Scott to be your trusted dealer! We’ll surely continue to go above and beyond to impress you and earn more of your lovely compliments! Enjoy the new ride!!

October 27, 2021

I was forced to take my CR-V here as my dealer flooded. They don’t actually fix your car they reset warning lights and the problem remains. They over charge you for work a reputable shop will tell you yo More

by jloe845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oswaldo Almanza
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Oct 29, 2021 -

jloe845 responded

I don’t want this dealer to have enough time to make things right. They didn’t fix the car a month ago over 1k driving miles ago and still persist to charge customer for work that is unwarranted. The Scott family should be ashamed to have their name associated with this business.

October 26, 2021

As usual with Scott Honda service the work and the coordination was exceptional. Thanks and I appreciate your help. More

by Patrick.r.good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Report | Print
Oct 26, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Patrick! Thank you so much for sharing your experience; we’re glad to hear our exceptional service has satisfied you :) We will always do everything in our power to get you back on the road quickly with a smile on your face! Thanks again!

October 24, 2021

Accommodated me to get my car inspected. Prompt response to questions on status of work. More

by Keatingce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Report | Print
Oct 25, 2021 -

Scott Honda of West Chester responded

We thrive on providing superb, reliable service to each guest! Your comfort matters so much to us so we will continue to go above and beyond to ensure you feel content during your visits here. We’re so happy to hear your experience was stress-free and worthy of this lovely 5-star review! Thank you so much for sharing!

October 22, 2021

I continue to be most impressed with the high quality of service provided by Mark Dennis. Excellent. Gives clear honest advice to me every time, helping me to make the best decisions for upkeep of my Odysse More

by Jam Prof Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Scott Honda of West Chester responded

Honesty is the best policy! Our team is dedicated to not only providing excellent service for you and your vehicle, but building trust by sharing honest and helpful advice! We’re thrilled that valued team members like Mark have earned your trust (and your wonderful 5-star review!) Thank you kindly for sharing your experience!

October 20, 2021

The service is great and the employees treat the customer with Golden Rule care and service! More

by suzanneu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Report | Print
Oct 22, 2021 -

Scott Honda of West Chester responded

You can always expect that high level of customer care at Scott! We’re glad our team could prove to you how much we respect you and your time :) Thank you for sharing your experience; we’re happy we could make it a good one!

October 19, 2021

My sincere thanks to Zach and the tech for their help in finding a bad tire and getting me a new one. Their courtesy and advice were very much appreciated. More

by marykane821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech I believe Simmons (202), Zachary Bruno
Report | Print
Oct 21, 2021 -

Scott Honda of West Chester responded

We want to extend our sincere thanks to YOU, Mary! We truly appreciate your kind compliments for our team; your thoughts and feedback are so special as they help us recognize our strengths. We’re so glad we could provide our best services for you, all with friendly smiles and honest advice! Thank you again!

Oct 21, 2021 -

marykane821 responded

It was a pleasure dealing with you.

October 16, 2021

I am a retired parts and service Director from an Acura dealership and seen it all but they truly are the best More

by Rusty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Report | Print
Oct 16, 2021 -

Rusty responded

Grate service

Oct 16, 2021 -

Rusty responded

"……

Oct 18, 2021 -

Scott Honda of West Chester responded

We’re honored to be the dealer you trust! Thank you so much for choosing the Scott team to take care of you and your vehicle. We’re so happy we could share our knowledge and skills with a fellow expert :) Thank you again for sharing your experience; we’re glad we’ve made it enjoyable and reliable for you!

October 15, 2021

Shaun explained everything to me . Car was ready when promised . He was efficient and professional. More

by Tspevak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Report | Print
Oct 15, 2021 -

Scott Honda of West Chester responded

Communication is key! We want you to feel at ease when you’re visiting so our team will go above and beyond to gain your trust with professional and thoughtful service. We’re so glad you had a great experience here! Thank you so much for sharing your 5 stars!

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