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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
871 Reviews

871 Reviews of Scott Honda of West Chester - Service Center

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June 02, 2024

Professionals, they treat their customers with respect and courtesy. I have been a customer for many years and have built relationships over the years. More

by jacster115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Shawn Mitchell
Jun 03, 2024 -

Scott Honda of West Chester responded

Glad to hear it. We appreciate your stars. Thoughtful and professional— that's our goal, and we're grateful to know our team delivered, yet again.

June 02, 2024

Scott Honda is amazing the staff is awesome I will recommend if you need help with your Honda and your out by Scott go there you will be happy you did More

by Papap845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mowbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Scott Honda of West Chester responded

Thank you for your kind words and for choosing us. We value your stars!

May 28, 2024

From my initial contact with Courtney, the explanation of services by Chris, to my tech followup with John Rooney, I was impressed with how personable and professional the staff at Scott Honda are. I am new More

by shelly68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
Jun 03, 2024 -

Scott Honda of West Chester responded

Shelly, thank you for taking the time to leave us a review! We are glad you felt our welcoming culture. The best compliment is receiving your stars. We appreciate you!

May 22, 2024

The customer service I got here from the Service department is the worst I’ve ever received from any kind of business. I’ve had repeated issues getting vehicles repaired for anything beyond the basi More

by A previous customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Rooney
May 17, 2024

Had my 2019 CRV in for inspection today, 5/16/24. My service representative was Matt who was extremely friendly, knowledgeable, and kept me updated while I waited for my car to be completed. I would More

by rbraceland33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
May 22, 2024 -

Scott Honda of West Chester responded

Thoughtful and professional-- that's our goal. We're glad you felt it during your visit. Matt is fantastic at delivering 5-star customer care and earning our team many stars. We value your review. Thank you!

May 16, 2024

I drive past 2 closer dealerships to take my car to Scott Honda for service. More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 22, 2024 -

Scott Honda of West Chester responded

Your confidence is everything to us. It's our privilege to be your trusted service team. Thanks for the 5-star compliment. We value you!

May 11, 2024

Quick express service, in and out! Matt T was exceptional. No questions on my on my part and.no issues. Car nice and clean when finished. Matt T is a very professional young man. More

by Tampy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ttostle - 5 stars
May 13, 2024 -

Scott Honda of West Chester responded

It's fabulous to learn Matt earned your confidence with his professionalism. He cares, and it shows. He'll appreciate all your compliments. We value your review!

May 10, 2024

Wonderful service. Explained everything. Honest. Best experience I ever had getting car checked! Would use again! More

by ncarr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Scott Honda of West Chester responded

We're thrilled to hear this was the "Best experience I ever had getting a car checked." 5-star customer care is our benchmark, so we're grateful to have earned your stars.

May 09, 2024

The dealership is clean and the service advisor that helped me is polite and efficient More

by Tess
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Scott Honda of West Chester responded

Your 5 stars are a huge deal to us, Tess. We appreciate you!

May 08, 2024

I find Scott Honda to be a great dealership. I’ve been using them for over 10 years, having leased several Accords and a CR-V from them, and purchasing my 2015 Accord and 2018 CR-V off of lease. More

by Mjs.Lps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mowbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nunez
May 09, 2024 -

Scott Honda of West Chester responded

We put our hearts into customer care, and it's nice to know you felt it. We agree that little things make a big difference. Thanks for sharing your experience with others. We look forward to welcoming you back to Scott Honda for your next Honda service.

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