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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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December 02, 2021

I believe they are honest and forthright when evaluating any issues. I will continue to use them for service. More

by Katesprings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Dec 03, 2021 -

Scott Honda of West Chester responded

Kate, thank you for sharing your experience with us! We're glad we could prove our dedication to sharing honest advice regarding your vehicle's service. We look forward to welcoming you back and earning more of your great feedback.

December 02, 2021

My service advisor Chris was excellent. He contacted me promptly and explained what was done. Excellent service. More

by bfyne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 03, 2021 -

Scott Honda of West Chester responded

We are so grateful for your feedback, thank you for sharing! Our team understands the importance of communication so we strive to quickly share updates to make sure you're comfortable and confident about your vehicle's progress. Thank you again for sharing your 5 stars, we appreciate you!

December 02, 2021

The service was fast and professional. The staff was friendly and helpful!! I would recommend. More

by christylwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Scott Honda of West Chester responded

Thank you so much for your 5-star recommendation, Christy! We're glad we could earn your total satisfaction by providing our usual quick, easy, and reliable service with a smile :) We appreciate you!

December 01, 2021

Quick, efficient, very knowledgeable and honest. Explained the invoice throughly. Made recommendations for next service. More

by Qwarfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! When you're visiting Scott, we want to ensure your experience is comfortable and convenient. We're happy to help so sharing advice and recommendations for your next service comes naturally. We're so glad we could put your mind at ease and offer our usual quick, easy, and reliable service!

November 28, 2021

Scott Honda was excellent in scheduling a same day service for replacing my cracked windshield and recalibrating the forward camera. Justin Dunoff was my contact throughout the process and recommende More

by slathbury1339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Nov 29, 2021 -

Scott Honda of West Chester responded

The Scott team is always happy to help :) By sharing genuine advice and helpful tips, our team strives to get you back on the road quickly and safely. We’re so glad Justin’s thoughtful service could earn your amazing 5-star review; thank you so much for sharing!

November 25, 2021

I have always received great service at Scott Honda. Fair price and I have always been kept up tho date as to what is being done for service.Great company to work with and thanks for my weekly car wash with More

by jimandbevfalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Ty Smith
Nov 26, 2021 -

Scott Honda of West Chester responded

At Scott, we’re always happy to offer great service with a smile :) It’s our pleasure to put your mind at ease and take care of you and your vehicle. We understand the importance of communication so we will continue to share our honest advice and keep you apprised of your vehicle’s status. Thank you for sharing your amazing 5-star review and recommendation; we appreciate you!

November 25, 2021

No pressure sales people and courtious and professional service are standard at Scott Honda. Highly recommended! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Nov 26, 2021 -

Scott Honda of West Chester responded

Chris, thank you so much for your wonderful 5-star recommendation! From sales to service, our team strives to be courteous and professional so we’re thrilled that your experience here proved that to be true! We appreciate you and we look forward to helping you again in the future :)

November 24, 2021

Scott Honda has always been a fabulous place for buying and servicing cars. We have bought 4 cars in the past 9 years, BUT during this time of COVID, we've seen a dramatic decline in service. The employees More

by CStone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Nov 24, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback with us. We completely understand your frustration. We rely on our mission to drive your life forward with thoughtful and professional service. As you’ve noticed, the Scott team is not unlike other businesses that have been put to the test to meet a high demand for service. As we navigate these new obstacles, we hope to rely on your patience and understanding as our valued guest. We’re truly honored to have been your trusted dealer for almost a decade and we will continue to make improvements to ensure your visits in the future are as amazing as they have been in the past! We appreciate you :)

November 24, 2021

Since the purchase of my vehicle, I have a persistent issue that no one has been able to find a fix for. There have been other odd and potentially dangerous issues that keep presenting themselves that po More

by arianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon (I believe he left) 3/5., John Bottke, Geoff Rousak, Gregg Westman, Justin Dunoff
November 23, 2021

Much appreciate working with Mr. Dennis. Very much trust him and appreciate all that he does. More

by DMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Scott Honda of West Chester responded

We appreciate YOU! Your feedback is important to us and we're so glad that our team has earned your amazing 5-star review. Gaining your trust has always been our goal, so we're thrilled that we've been able to create wonderful moments with you through our thoughtful service, Thank you so much for sharing your experience!

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