Scott Honda of West Chester - Service Center
West Chester, PA
849 Reviews of Scott Honda of West Chester - Service Center
The service was fast and professional. The staff was friendly and helpful!! I would recommend. friendly and helpful!! I would recommend. More
Quick, efficient, very knowledgeable and honest. Explained the invoice throughly. Made recommendations for next service. Explained the invoice throughly. Made recommendations for next service. More
Scott Honda was excellent in scheduling a same day service for replacing my cracked windshield and recalibrating the forward camera. Justin Dunoff was my contact throughout the process and recommende service for replacing my cracked windshield and recalibrating the forward camera. Justin Dunoff was my contact throughout the process and recommended that the vehicle be inspected while there. He kept me up to date as to the status of the service and very helpful in getting the necessary documents in order for the inspection. More
I have always received great service at Scott Honda. Fair price and I have always been kept up tho date as to what is being done for service.Great company to work with and thanks for my weekly car wash with price and I have always been kept up tho date as to what is being done for service.Great company to work with and thanks for my weekly car wash with a smile!! More
Scott Honda has always been a fabulous place for buying and servicing cars. We have bought 4 cars in the past 9 years, BUT during this time of COVID, we've seen a dramatic decline in service. The employees and servicing cars. We have bought 4 cars in the past 9 years, BUT during this time of COVID, we've seen a dramatic decline in service. The employees are still friendly, informative and helpful, but the wait time is horrible. Even with an appointment, I am told, "Sorry, the wait will be 2 hours," for a simple job. When we needed an oil change, we actually drove to Scott 3 times before we could get service under 3 hours. Seems like the labor shortage is impacting this business, and I hope they are constantly evaluating their service model as their service is the main reason we continue to buy at Scott Honda. More
Since the purchase of my vehicle, I have a persistent issue that no one has been able to find a fix for. There have been other odd and potentially dangerous issues that keep presenting themselves that po issue that no one has been able to find a fix for. There have been other odd and potentially dangerous issues that keep presenting themselves that point to a larger issue and no serious diagnostics have been done. Geoff, the service manager, and Justin have always been kind to work with and have attempted to answer my questions and explain things while reaching no definitive conclusions. However I’ve had some less than ideal experiences with other members of the staff since first bringing my car in. More
Much appreciate working with Mr. Dennis. Very much trust him and appreciate all that he does. him and appreciate all that he does. More