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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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December 21, 2021

I have always had such a great experience everytime I have been to Scott"s. More

by Crissy Stevelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Scott Honda of West Chester responded

Crissy, thank you for sharing your 5-star review! We're grateful for your loyalty to the Scott brand :) Our team is always happy to welcome you back and we look forward to earning more of your wonderful feedback in the future! We appreciate you.

December 20, 2021

Zach was very helpful with us regarding our 2020 Honda HRV. Explained everything in detail and even reminded us of a $25.00 coupon to use. Huge asset to your company. More

by tmichielli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Dec 21, 2021 -

Scott Honda of West Chester responded

Thank you so much for giving our team a shout-out! We're fortunate indeed to have such a helpful and mission-driven team member like Zach; he'll definitely appreciate your recognition and praise! Thank you again for giving us the opportunity to go above and beyond and earn your 5 stars. We appreciate you :)

December 18, 2021

Gregg Westman is the reason I have done business with Scott Honda for over 20 years and have purchased multiple vehicles from them. It is very important to not only be treated well when you purchase a c More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 20, 2021 -

Scott Honda of West Chester responded

We think YOU'RE the best!! Your wonderful review is guaranteed to make Gregg's day; thank you so much for sharing. We are so grateful for your loyalty to the Scott brand over the years. Being your trusted dealer is such an honor! We'll continue to go above and beyond to ensure each of your visits here are even better than the last :)

December 17, 2021

I had an issue with the transmission. Nick from the service department did a great job in getting the issue resolved. More

by philsmol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Scott Honda of West Chester responded

Hi Phil, thank you for sharing your 5-star review! We're happy to help sort out any issue, big or small. Getting you back on the road safely is our priority and we're simply thrilled knowing Nick's thoughtful service was successful!

December 17, 2021

This dealership is pleasant to deal with, efficient, and polite. They are aware of clients’ time constraints. More

by Karencalastri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Dec 20, 2021 -

Scott Honda of West Chester responded

Karen, we're so grateful for your 5-star feedback! We fully understand that our guests need to get back on the road quickly and safely so we'll continue to provide quick and reliable service with a smile :) We're so glad we could help! We appreciate you.

December 17, 2021

Very pleased with the friendliness of all those involved with the service and the speed that the job was completed, 3 hours before the promised time. More

by rowGeorgeellgfiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Dec 20, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star review and recommendation! We're thrilled we could earn your satisfaction with quick and reliable service. We strive to surprise and delight you; what better way to do that than get you back on the road even earlier than expected! Thanks again for your feedback, we appreciate you!

December 16, 2021

Quick response and quality work at a reasonable price. Facilities and personnel are top notch. More

by aviserve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Dec 16, 2021 -

Scott Honda of West Chester responded

We think you're top notch! Wonderful feedback like yours always makes our day :) We're glad our friendly team and comfortable environment proved to be satisfactory and worthy of your 5-star review. Thank you for sharing, we appreciate you!

December 15, 2021

Well managed appointment set easy very courteous all good. Gregg took care to make sure I understood reason for services More

by Patmdunbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 16, 2021 -

Scott Honda of West Chester responded

Pat, we're so glad we could earn your 5-star review! We understand that communication is key and we strive to keep you informed of your vehicle's progress every step of the way. Prioritizing you and your concerns helps us stay true to our mission to drive your life forward so we're happy to hear Gregg's dedication ensured your satisfaction. Thank you for sharing!

December 15, 2021

My entire experience with Scott Honda service was excellent. John Rooney carefully listened to my problem. When the electrical issue was found he accepted my decision for an alternative solution . He More

by Car lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Dec 16, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience! Our team is committed to providing quick, easy, and reliable service and John's thoughtful customer care is guaranteed to make your visit amazing. We're so glad we could help you get back on the road quickly and safely. Thank you again for allowing the Scott team to earn your 5-star feedback.

December 14, 2021

Ty was very professional and keep me updated through out the service . I appreciate his support. More

by Arvind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 15, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Arvind! Our team understands the importance of consistent and clear communication so we always strive to keep you updated on your vehicle's progress. We're so glad that Ty's professional and thoughtful service has earned your amazing 5-star feedback. Thank you for sharing!

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