Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

Sort by
January 11, 2022

Great dealer personnel properly trained and courteous. Waiting area was comfortable and well lit. I recommend the dealership to everyone. More

by GBurch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Report | Print
Jan 12, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We strive to make your visit comfortable and convenient so it's wonderful to learn that you enjoyed your experience here. We appreciate you :)

January 10, 2022

I had service done on 1/10/22.The service writer I had service done on 1/10/22. The service writer understood my needs. I was there approx 45 min. and everything was completed in an efficient man More

by jhamiltonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! Our team is happy to make you and your needs our priority to fulfill our shared goal of getting you back on the road quickly and safely. We're glad that our quick and reliable service has earned your satisfaction! We appreciate you.

January 07, 2022

Professional service and thorough, was able to complete work on time, they are getting better with a customer orientation More

by Test
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno, Sandy Huddleston
Report | Print
Jan 07, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! As we navigate unexpected challenges, we rely on our valued guests' feedback more than ever as it helps us understand how we're performing. We appreciate your honesty and compliments for our team! Thanks again :)

January 06, 2022

I have been dealing with Scott Honda for 20 years and have always been a most satisfied customer whether buying or having repairs to my vehicles. I find that sales and the customer service departments ar More

by jrt125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Scott Honda of West Chester responded

20 years,,, WOW! We're truly honored to be the dealer you trust with all of your vehicle's needs. From sales to service, we love welcoming back our most valued guests with friendly smiles :) Thank you for allowing us to gain your trust and guarantee your confidence in our team. We appreciate you!

January 06, 2022

The wait time estimate was spot on. Thank you for such an easy process. Very professional and helpful! More

by Kathshaw59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Scott Honda of West Chester responded

Thank YOU for sharing your fantastic feedback with us! The Scott team understands that getting back on the road is your priority, so we're happy to help get you there quickly and safely. It was our pleasure to make your experience easy and convenient. Thank you again!

January 06, 2022

The service was great. The staff is friendly and you get a free car wash! Definitely recommend them. More

by Shellbowers2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We're glad we could earn your trust in the Scott team. Great service with a smile is guaranteed here and it's a treat when we see our guests leave with a smile, too :) Thanks again, we appreciate you!

January 05, 2022

Scott Honda is great. Everyone is always pleasant and helpful and they don't take a long time on your car. I love that they wash your car after service too. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Westman
Report | Print
Jan 06, 2022 -

Scott Honda of West Chester responded

Hi Janet, thank you so much for sharing your review! We love helping our valued guests get back on the road quickly and safely so it's wonderful to know that our team went above and beyond to prove our passion for providing great service. We appreciate you and your 5-star recommendation!

January 05, 2022

Great service organization. Friendly people honest service with reasonable prices. No sales pressure. They even wash your car if the weather permits. I have been using them for 5 years and I would rec More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Hughes, Gregg Westman
Report | Print
Jan 05, 2022 -

Scott Honda of West Chester responded

Dave, we're honored to be your trusted dealer! Thank you for your years of loyalty to the Scott team. We're committed to making each of your visits here even better than the last so it's a treat to hear that our friendly team and reliable service have earned your satisfaction over the years. We appreciate you and your 5-star recommendation!

January 05, 2022

Always happy with the service department. Very long for appointment when you call. Why do they ask if you purchased car there? More

by Sandeesaxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Report | Print
Jan 06, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! We’re thrilled to be the team that you trust to provide service with a smile :) As you’ve noticed, the Scott team is not unlike other businesses that have been put to the test to meet a high demand for service. We hope to rely on your patience and understanding as we navigate these new challenges. The reason we ask about your vehicle’s purchase history is so we can locate your customer profile and account. Any car purchased through Scott Auto Group is automatically enrolled in the Scott Advantage Program which is designed to provide you with great benefits when you get your vehicle serviced here! You can learn more about SAP on our website or by calling our friendly team at 610-738-1111. Thank you again!

January 04, 2022

John Barth was pleasant and courteous. Nik had my car done on time and was very professional. More

by Djpeter1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Rousak, Harlan Hanson, Jon Barth, Ty Smith
Report | Print
Jan 04, 2022 -

Scott Honda of West Chester responded

Thank you for giving our team a 5-star shout-out! We're always happy to help by going above and beyond in our efforts to make your experience here amazing. Friendly service with a smile is the Scott guarantee :) We appreciate you!

1
...
51
52
53
...
88