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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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January 27, 2022

Scott Honda Drive In Service is very convenient and professional. Great waiting area. My car was inspected and recommended service was fast and reasonably priced. More

by Duke1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Jan 28, 2022 -

Scott Honda of West Chester responded

Thank you, Duke, for sharing your 5-star recommendation! We're happy to offer our 'convenient' services— your comfort is our priority, after all! Earning your total satisfaction is a huge reward for our team. We appreciate you!

January 26, 2022

We get great service from Scott Honda. They are always so responsive and very knowlegeable More

by Dbb13054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Jan 27, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're always happy to offer the best service to our valued guests. Our team relies on expertise and clear communication so we can get you back on the road quickly and safely. We're so glad we could earn your satisfaction!

January 26, 2022

We have been taking our vehicles to Scott Honda for years, and we have always had great service. Everyone is respectful and efficient. Vaughn Reese was very courteous, and explained everything to me in More

by Jswe366914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Scott Honda of West Chester responded

We're so grateful for your loyalty to the Scott team! When you visit our Service Center, we always want to make sure you have a 'pleasant experience.' Knowing that Vaughn took such great care of you and your vehicle means we're on the road to success and we couldn't be happier! Respect, efficiency, and clear communication — that's the Scott guarantee :) Thanks again for sharing your 5 stars!

January 22, 2022

The service department was quick, efficient and friendly. I was in and out in no time! More

by jesslteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jan 24, 2022 -

Scott Honda of West Chester responded

Quick, reliable service is the Scott guarantee! We're glad our team proved their passion for providing top-notch customer care during your recent visit, Jess. We appreciate you and your 5-star compliments :)

January 21, 2022

In my experience this Honda dealership is the best one serving the western suburbs of Philadelphia. I have received the best service there and once was even able to speak with the mechanic about a particu More

by mrblint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Scott Honda of West Chester responded

Thank you so much for sharing your feedback! Our team understands that we're not just in the car business; we're in the people business, too. We will go above and beyond to address your concerns and find the best solutions to put your mind at ease. We're glad we could prove our dedication and knowledge to earn your satisfaction. We appreciate you!

January 21, 2022

Went to express to have battery checked. & after a basic check said they have to do a more complex test & I couldn’t wait that long so will return next week. Vaughn Reese took care of me & was exceptional More

by Jhl927
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Scott Honda of West Chester responded

Thank you for giving Vaughn and our team a 5-star shout-out! It's our pleasure to provide reliable service with a smile so we'll be happy to help you during your next visit :) We look forward to welcoming you back soon!

January 15, 2022

Very good communication about problem with brakes and other necessary work’ work completed at promised time. More

by Sjmaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jan 17, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! We are committed to making your experience at Scott amazing so providing quick and reliable service is our expertise! We're happy we could help and earn your total satisfaction.

January 15, 2022

Great emergency service today, diagnosing a flat tire. No problem found, tire inflated and recounted, all at no cost! More

by ColvinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jan 17, 2022 -

Scott Honda of West Chester responded

The Scott team is always happy to lend a helping hand when unexpected challenge surprise our valued guests! We're grateful for the opportunity to impress you with our reliable service. We're happy we could help! Thank you for sharing your 5-star feedback, we appreciate you.

January 14, 2022

Efficient friendly service. Easy to make an appointment. Service center personnel are knowledgeable and willing to help in any way possible. Matt was excellent. More

by jsmoyer62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Jan 14, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star compliments for our team! We're committed to making your experience convenient and comfortable so we're glad to hear that you enjoyed every moment of your visit here. We'll continue to go above and beyond to help you in any way possible :) We appreciate you!

January 11, 2022

Great customer service….I am always satisfied when I have my car maintenance done there The staff is friendly they are on time and they are generally accommodating More

by Pampam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana
Jan 12, 2022 -

Scott Honda of West Chester responded

Your total satisfaction has always been our goal! We're glad that our friendly and reliable service has secured your confidence in our team. We're grateful for your stellar review, your 5-star feedback means the world to us :)

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