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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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January 06, 2022

The wait time estimate was spot on. Thank you for such an easy process. Very professional and helpful! More

by Kathshaw59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Scott Honda of West Chester responded

Thank YOU for sharing your fantastic feedback with us! The Scott team understands that getting back on the road is your priority, so we're happy to help get you there quickly and safely. It was our pleasure to make your experience easy and convenient. Thank you again!

January 06, 2022

The service was great. The staff is friendly and you get a free car wash! Definitely recommend them. More

by Shellbowers2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We're glad we could earn your trust in the Scott team. Great service with a smile is guaranteed here and it's a treat when we see our guests leave with a smile, too :) Thanks again, we appreciate you!

January 05, 2022

Scott Honda is great. Everyone is always pleasant and helpful and they don't take a long time on your car. I love that they wash your car after service too. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Westman
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Jan 06, 2022 -

Scott Honda of West Chester responded

Hi Janet, thank you so much for sharing your review! We love helping our valued guests get back on the road quickly and safely so it's wonderful to know that our team went above and beyond to prove our passion for providing great service. We appreciate you and your 5-star recommendation!

January 05, 2022

Great service organization. Friendly people honest service with reasonable prices. No sales pressure. They even wash your car if the weather permits. I have been using them for 5 years and I would rec More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Hughes, Gregg Westman
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Jan 05, 2022 -

Scott Honda of West Chester responded

Dave, we're honored to be your trusted dealer! Thank you for your years of loyalty to the Scott team. We're committed to making each of your visits here even better than the last so it's a treat to hear that our friendly team and reliable service have earned your satisfaction over the years. We appreciate you and your 5-star recommendation!

January 05, 2022

Always happy with the service department. Very long for appointment when you call. Why do they ask if you purchased car there? More

by Sandeesaxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
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Jan 06, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! We’re thrilled to be the team that you trust to provide service with a smile :) As you’ve noticed, the Scott team is not unlike other businesses that have been put to the test to meet a high demand for service. We hope to rely on your patience and understanding as we navigate these new challenges. The reason we ask about your vehicle’s purchase history is so we can locate your customer profile and account. Any car purchased through Scott Auto Group is automatically enrolled in the Scott Advantage Program which is designed to provide you with great benefits when you get your vehicle serviced here! You can learn more about SAP on our website or by calling our friendly team at 610-738-1111. Thank you again!

January 04, 2022

John Barth was pleasant and courteous. Nik had my car done on time and was very professional. More

by Djpeter1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Rousak, Harlan Hanson, Jon Barth, Ty Smith
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Jan 04, 2022 -

Scott Honda of West Chester responded

Thank you for giving our team a 5-star shout-out! We're always happy to help by going above and beyond in our efforts to make your experience here amazing. Friendly service with a smile is the Scott guarantee :) We appreciate you!

January 01, 2022

Greg was very helpful with resolving the issue that I had been having with issue of uneven brake ware on front brakes didparityj between left and right front pad wear.also very couterios for my annual inspec More

by Richardpilson66.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Jan 04, 2022 -

Scott Honda of West Chester responded

Hi Richard, thank you for sharing your 5-star feedback with us! We're so happy to hear Gregg's great customer care and passion for helping has earned your satisfaction. We're glad we could help :)

December 30, 2021

Nathan (Nate) Runk is a top-notch, customer-friendly, service advisor in the Express Service area, who takes the time to listen, and then quickly has the issue resolved. More

by AB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Runk
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Jan 04, 2022 -

Scott Honda of West Chester responded

Thank you for giving our team a 5-star shout-out! We're committed to making your experience amazing and it's no surprise that Nate's genuine customer care and personal attention could earn your satisfaction. He will be thrilled to hear your glowing recommendation :) Thank you again, we appreciate you!

December 30, 2021

Scott Honda has been very professional with regards to their sales and service departments. Just had my car in for some general maintenance service and it was quick and easy. Nothing but positive experien More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Runk
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Jan 04, 2022 -

Scott Honda of West Chester responded

Gary, we are so thankful for your lovely feedback! From sales to service, our team leans on our mission to drive your dreams forward through professional and thoughtful service. We love knowing you're satisfied with our efforts to make your experience here amazing. Thank you for sharing!

December 28, 2021

Everything about it from Sales to Service are terrific! I would highly recommend to my friends and family. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Scott Honda of West Chester responded

Hi Mark, we love to hear that our team has earned your trust and that Scott has become your dealership for all things Honda. Guest service that's thoughtful and professional is the mission that unites us, so you'll feel how much our team cares whether you're shopping for your next Honda or visiting for routine maintenance. Thank you so much for sharing your 5-star compliment!

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