Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

Sort by
February 01, 2022

This dealership is courteous and friendly. I got right in and right out of the service department. More

by 5150steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Steve! We're committed to making each of your visits here easy and convenient. It's great to learn our "courteous and friendly" team had you back on the road quickly and safely.

January 31, 2022

Justin was my service manager, he was great 👍. Friendly and even with a mask on you can tell he was smiling. My car passed inspection but the service technician noticed issues with my brake pads and rotor More

by joannefrybarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Report | Print
Feb 01, 2022 -

Scott Honda of West Chester responded

Joanne, thank you so much for sharing your feedback! It's an honor to be your trusted dealer. We give thought to the details that make your visit memorable— and we're glad it shows! Justin's dedication to getting you back on the road safely reflects our team's strong value of integrity. We take the time to offer advice, share insights, and give you our undivided attention. It's our duty, and our pleasure, to "keep you safe."

January 31, 2022

My service experience was fast and great, my writer fully exceeded my expectations and I am a very happy customer! More

by Accunme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sutherland, Matthew Moravec
Report | Print
Feb 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! When you're happy, we're happy :) Knowing we've "exceeded your expectations" is an amazing reward. It means our team went above and beyond to provide our own 5-star treatment and customer care. It was our pleasure to help!

January 29, 2022

Service at Scott is easy. Easy to set up and change appointments, great flexible hours and the facilities are very good. Service team is friendly and helpful More

by rb_crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Scott Honda of West Chester responded

"Service at Scott is easy." That's a guarantee for all of our guests! Earning your total satisfaction has always been our goal so we understand that being "flexible, friendly, and helpful" will allow you to have a 5-star experience in our Service Center. We're so glad we could help :) Thanks for sharing your awesome feedback!

January 28, 2022

Good service, happy to deal with them. Took a while to get scheduled in! Thank you More

by eldredgerce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Report | Print
Jan 31, 2022 -

Scott Honda of West Chester responded

And we're happy to provide such "good service!" Thanks for giving our team the opportunity to earn your total satisfaction. We appreciate your patience and understanding as we accommodate all of our guests' requests for service. Your 5 stars mean the world to us :)

January 27, 2022

Always pleasant to deal with. Car ready on time. Everyone there is very nice and always greeted as soon as I arrive. More

by Jimlitt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Report | Print
Jan 28, 2022 -

Scott Honda of West Chester responded

Jim, your 5-star feedback means so much to us! Thanks for sharing. Our team is committed to earning your total satisfaction so it's awesome to hear that you enjoyed your recent visit. Quick, reliable, and friendly service is the Scott guarantee!

January 27, 2022

Scott Honda Drive In Service is very convenient and professional. Great waiting area. My car was inspected and recommended service was fast and reasonably priced. More

by Duke1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Jan 28, 2022 -

Scott Honda of West Chester responded

Thank you, Duke, for sharing your 5-star recommendation! We're happy to offer our 'convenient' services— your comfort is our priority, after all! Earning your total satisfaction is a huge reward for our team. We appreciate you!

January 26, 2022

We get great service from Scott Honda. They are always so responsive and very knowlegeable More

by Dbb13054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Jan 27, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're always happy to offer the best service to our valued guests. Our team relies on expertise and clear communication so we can get you back on the road quickly and safely. We're so glad we could earn your satisfaction!

January 26, 2022

We have been taking our vehicles to Scott Honda for years, and we have always had great service. Everyone is respectful and efficient. Vaughn Reese was very courteous, and explained everything to me in More

by Jswe366914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Scott Honda of West Chester responded

We're so grateful for your loyalty to the Scott team! When you visit our Service Center, we always want to make sure you have a 'pleasant experience.' Knowing that Vaughn took such great care of you and your vehicle means we're on the road to success and we couldn't be happier! Respect, efficiency, and clear communication — that's the Scott guarantee :) Thanks again for sharing your 5 stars!

January 22, 2022

The service department was quick, efficient and friendly. I was in and out in no time! More

by jesslteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Jan 24, 2022 -

Scott Honda of West Chester responded

Quick, reliable service is the Scott guarantee! We're glad our team proved their passion for providing top-notch customer care during your recent visit, Jess. We appreciate you and your 5-star compliments :)

1
...
47
48
49
...
85