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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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February 15, 2022

I discovered a nail in my tire the day before a longer trip. I thought it was covered by our Zurich plan, but wasn't sure. Also added an oil change into the mix at arrival. Vaughn was excellent- super More

by awa0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Scott Honda of West Chester responded

Thanks so much for giving Vaughn and our team a 5-star shout-out! When unexpected challenges come up, we want our guests to know that the Scott Team is always happy to lend a helping hand... and provide you with "one of the best service experiences" ever :) We're glad we could get you back on the road quickly and safely. We appreciate you!

February 14, 2022

They did an awesome job with my car and had it done earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. More

by Jmg11384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sutherland
Feb 15, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your awesome feedback! And your 5-star compliments for our team are much appreciated :) We're glad our strong communication and expertise have earned your total satisfaction. We appreciate you!

February 13, 2022

Matt called before he started to review the services requested and provided the total. No additional changes were needed and my car was ready when promised. More

by kachambers72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Feb 14, 2022 -

Scott Honda of West Chester responded

Earning your 5-star feedback has been a pleasure :) Thank you for sharing! We're glad Matt and our team ensured your satisfaction with timely, efficient service.

February 13, 2022

Gregg did a great job handling our car inspection! He explained every step of the work. More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Feb 13, 2022 -

Honda responded

Thank you for the great service!

Feb 14, 2022 -

Scott Honda of West Chester responded

Thank YOU for sharing your great feedback! Our team understands the importance of making your experience here easy and stress-free. We'll always take the time to listen to your concerns and explain our service! We're happy we could get you back on the road quickly and safely!

February 13, 2022

I have been bringing my car here for over 10 years and I am satisfied with the service. More

by rhonmacd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Feb 14, 2022 -

Scott Honda of West Chester responded

Thanks for continuing to choose Scott! We're honored to be your trusted dealer :) Your feedback is greatly appreciated.

February 12, 2022

Great, timely service! Drew was very kind and responsive, happy I got connected to this place and would recommend to a friend! More

by Kbowman08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Feb 12, 2022 -

Kbowman08 responded

Thank you!!

Feb 14, 2022 -

Scott Honda of West Chester responded

We're happy we've "connected" with you, too :) Your 5-star recommendation means so much to us! And we're super grateful for your compliments to Drew and our team. Thanks for sharing your feedback!

February 11, 2022

I took my car in for an inspection. Everything went well. They asked if I wanted some cabin air filters replaced now or later and told me the price. They didn’t push me to have it done. I have bought three More

by Zieglers6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Scott Honda of West Chester responded

From sales to service, we're honored to be your trusted dealer! We're grateful for every opportunity to wow you :) Thanks for choosing Scott and sharing your awesome feedback! Our team is committed to making your experience here easy and quick so we're happy to hear you're totally satisfied with our service and amenities.

February 10, 2022

I had the pleasure to have my 2016 Honda inspection at Scott honda. The advisor John Barh was courteous and professional. He deserves A+++. More

by Marie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Feb 11, 2022 -

Scott Honda of West Chester responded

The pleasure was all ours, Marie! We're committed to earning your total satisfaction. So your "A+++" grading is a wonderful compliment for our hard work! Thank you for sharing your 5-star feedback :)

February 10, 2022

Always the best service. They keep you informed and waste no time. Appreciate their consideration! More

by lizphil2
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Feb 11, 2022 -

Scott Honda of West Chester responded

And we appreciate you, Liz :) Thanks for sharing your 5-star feedback with us! It's an honor to have your trust in our team. As providers of "the best service," we'll always go above and beyond to make sure your visit is comfortable and convenient.

February 10, 2022

Outstanding, prompt, and pleasant service! I will return and pass the word to others. Keep up the great work. More

by Kfasic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star review and recommendation! We're glad our team could earn your total satisfaction. We look forward to welcoming you back :)

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