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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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April 12, 2022

The entire experience was great. They were very welcoming, polite and nice throughout the entire process. There was a mix up in the drop off process and they provided me an unplann More

by Joseph.w.ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Apr 13, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback, Joseph! We're so happy to hear you enjoyed a great experience in our Service Center. It's awesome learning how our team went above and beyond to earn your satisfaction. We appreciate you!

April 11, 2022

Most dealerships try to rip you off this one seems to be fair and honest More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Apr 12, 2022 -

Scott Honda of West Chester responded

Hi John, thanks for sharing your feedback! We're happy be the team you count on. We value integrity so we can earn your trust and build your confidence in our brand. We're glad you can feel the difference at Scott :)

April 11, 2022

Chris was very helpful in keeping me informed about my scheduled maintenance and state inspection. I felt that my car had been checked for safety but I was not pushed to do anything unnecessary. More

by fairytale2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! We're happy to hear you enjoyed your visit to our service center. At Scott, it's our goal to make your vehicle's maintenance easy and convenient. And of course, making sure you get back back on the road safely is our priority. We appreciate you!

April 11, 2022

Service tech, Nick, was great. Service was prompt and professional. Nick kept me informed on the progress of my service and recommended future services. More

by beatlebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments, Bob! Thanks for sharing. It's awesome to hear Nick and our team earned your satisfaction through prompt, professional service. We're happy to provide for our valued guests :)

April 09, 2022

Great and responsive service. Very quick and friendly. Not big on trying to up-sell anything added/not necessary. More

by gabriellamriva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks, Gabriella, for sharing your feedback! We're happy to hear we've earned your satisfaction. It's awesome knowing we've earned your trust through responsive, friendly, and honest service. We appreciate you :)

April 09, 2022

Prop service explain the detailsTold me to bring the car right in explained oil problem More

by Mikeyw317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Scott Honda of West Chester responded

Hi Mikey, thanks for sharing your 5-star feedback! It's always a pleasure to learn the details that made your visit great. With prompt service and helpful explanations, we're happy to hear you're totally satisfied.

April 08, 2022

Matt made sure everything was taken care of from get go. New tires, check. Price match, check. Discount and Coupons, check. Very happy. More

by straight_circl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Apr 08, 2022 -

Scott Honda of West Chester responded

When you're happy, we're happy :) We work hard to make sure your visit to Scott Honda is worthy of 5 stars. As our guest, you and your vehicle's needs are our priority— we're happy to get everything taken care of to your satisfaction! Thanks for sharing your feedback.

April 08, 2022

Excellent service. Technician reviews all work done to the car. Prepares for next service date. More

by S.sereditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Apr 11, 2022 -

Scott Honda of West Chester responded

We're glad we could earn your 5-star satisfaction! Thanks for sharing your review. It's awesome to learn the details that make your visit to Scott Honda excellent!

April 08, 2022

The service department at Scott Honda in West Chester is excellent! They are quick to diagnose and correct any issues , and even provide a loaner car if needed. Ty Smith was outstanding, very professional More

by Philaburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! Your compliments for our team are greatly appreciated. We promise quick, reliable service so you can enjoy peace of mind when you choose Scott Honda. We're glad we could earn your trust :)

April 07, 2022

I have always received excellent service. I have confidence in the repair work. Thank you. More

by Barbaraspost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Apr 08, 2022 -

Scott Honda of West Chester responded

Barbara, we're honored to be the team you trust! Your confidence in our brand means the world to us. Thanks for sharing your amazing feedback.

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