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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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April 26, 2022

I have been using Scott Honda for 10 years. I am always treated with the upmost respect. Everything is always explained to me in its entirety. All of the individuals I have dealt with have been More

by egatz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Apr 27, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! And as our valued guest, you deserve thoughtful and professional service. That's our promise. We're proud to be the team you've trusted for the last decade :) We appreciate you and your 5-star feedback!

April 25, 2022

Service agent Jon was very professional and looks after the well being of my soon to be a classic Accord 98 as if it was his own. The mechanic that has been working on the car is superb and friendly, takin More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Apr 26, 2022 -

Scott Honda of West Chester responded

We appreciate you, Frank! As our valued guest, we promise to take care of you and your vehicle. With friendly, professional, and reliable service, we're sure to get the job done :) We're honored to be the team you trust to keep your Accord running smoothly! Thanks for sharing your feedback.

April 24, 2022

I have purchased four cars from Scott Honda and have always been very pleased with the courtesy and professionalism of the staff in the service department. They are super accurate with regards to the re More

by #kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Apr 24, 2022 -

#kc responded

Yes

Apr 25, 2022 -

Scott Honda of West Chester responded

Thanks so much for sharing your 5-star feedback! From sales to service, it's our goal to make your experience easy, quick, and convenient. We're glad to hear your recent visit was no exception :) And we look forward to your next visit— we'll be sure to keep up the great work!

April 24, 2022

Fantastic, As Always! !! LOVE my Scott Honda service people! Matt was my service guide, at this appointment & he was knowledgeable, helpful, attentive & courteous. Exactly More

by Dorothy757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Rousak, Jon Barth, Matthew Moravec
Apr 24, 2022 -

Dorothy757 responded

❤️❤️❤️❤️❤️❤️❤️

Apr 25, 2022 -

Scott Honda of West Chester responded

Thanks for showing the Scott Team some love, Dorothy! And you're right, a great service team should be '"knowledgeable, helpful, attentive, and courteous." We're thrilled to learn our team's service has earned your trust and total satisfaction over the years. We greatly appreciate you :)

Apr 27, 2022 -

Dorothy757 responded

Scott Honda of West Chester, I Truly am appreciative of Everyone on your team, over the years….. I have enjoyed being educated & taken care of, by all of you! Thank you, again, for making my every experience there, be knowledgeable, thoughtful & mindful, of protecting & preserving the car I bought from you, brand new. (the 2nd car, actually). You help me “care for my asset”. Much Thanks Always! 😊

April 23, 2022

Best service, best salespeople, best Honda dealership around! Today, Chris applied my Scott Advantage points to give a nice discount on my service bill. And they washed my car. Awesome job, Scott Honda More

by Mark W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cole
Apr 25, 2022 -

Scott Honda of West Chester responded

Hi Mark, thanks for giving our team a 5-star shout-out! We're proud to be your trusted dealer. To be considered the "best Honda dealership around" is a huge honor– and an awesome reward for our team's hard work :) We appreciate you!

April 23, 2022

Used express service for oil change, Nick and his team were great . It was done in less time than expected and loved the wash afterwards . Will definitely use express service again ! More

by hagan222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're committed to getting you back on the road quickly and safely. And it's awesome to learn how Nick and our team's hard work made that possible. We look forward to welcoming you back in the future! Until then, enjoy many happy miles :)

April 22, 2022

It’s the best! People here are very friendly and outgoing. Will definitely come back. More

by Laurielong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus in service , Jon Barth
Apr 25, 2022 -

Scott Honda of West Chester responded

Thanks for giving our team a 5-star shout-out, Laurie! We appreciate your compliments :) And we look forward to welcoming you back for more great service!

April 22, 2022

Everyone was very nice from the appointment set-up through picking up my car after being worked on. They kept me informed of what they were doing and pricing through the process. More

by Cincon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Apr 25, 2022 -

Scott Honda of West Chester responded

At Scott Honda, service with a smile is our guarantee :) We're glad to hear our friendly team made servicing your car easy and efficient! Thanks for being our guest– and for sharing your awesome feedback. We appreciate you!

April 21, 2022

Very professional, amazing job , i wait for my car and i love the wait area, they work fast and very helpful staff they explain some important things about my car . So I'm so happy that I call Scott honda a More

by Daisy Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Scott Honda of West Chester responded

Thank you, Daisy, for choosing Scott Honda! We're so happy to be the team you trust :) When you're our guest, we promise to provide a 5-star experience. For sure, that means quick, reliable, and friendly service! Thanks for sharing your feedback, we appreciate you.

April 21, 2022

Great service and listens to customers. Quick express service is awesome! Always come here for service. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Bruno
Apr 21, 2022 -

Scott Honda of West Chester responded

Thanks for continuing to choose Scott Honda, Kathy! We're proud to be the team you trust. And we appreciate your 5-star feedback. We'll continue to make each of your visits even better than the last :)

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