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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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May 09, 2022

Friendly staff. Had a tire blow out. Should have forced an alignment I was told was not needed. I Will be more forceful next time. More

by Moffett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! We appreciate you, and your support for our friendly team :)

May 09, 2022

Shiva in service is excellent at her job and made the experience a positive one. More

by Ken of WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Scott Honda of West Chester responded

Hi Ken, thanks for being our guest! Your 5-star compliments made our day :) Shiva will be thrilled to learn she's earned your total satisfaction.

May 08, 2022

Quality work, reliable. Super friendly staff, great coffee bar. I get a rental when work on my car requires longer repair sessions! Pricey. More

by axel.h.j.herzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
May 09, 2022 -

Scott Honda of West Chester responded

Axel, thanks for sharing your feedback! It's awesome to learn the details that make your experience memorable. And it's an honor to be the 'super friendly' team you know you can rely on :) Thanks for being our guest.

May 06, 2022

Great service really nice people and work was done correctly and when they said it would be done More

by Bgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate the opportunity to earn your total satisfaction. And your 5-star feedback means a lot to our team— thanks for sharing :)

May 05, 2022

They had me in and out very quickly and provided a great service with a detailed explanation of what was done and recommendations for the longevity of my car. More

by Brennonmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scott Honda of West Chester responded

Thanks for visiting, Brennon! We're committed to quick, reliable service. It's awesome to hear our team delivered! Getting you back on the road quickly and safely, and keeping your car in great shape, is our goal.

May 05, 2022

My service this morning was fast, professional, and friendly. I was in and out much quicker than I anticipated, and it was nice to have my car freshly washed. More

by Desilets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Scott Honda of West Chester responded

"Fast, professional, and friendly" service is our guarantee! Thanks for giving our team the opportunity to exceed your expectations— we're happy to go above and beyond to earn your satisfaction! We appreciate you, and your 5-star feedback. Thank you.

May 03, 2022

I used the express lane to get the work done. They were thorough and efficient. More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments, Melinda. We're happy we could help! Making your routine maintenance easy and convenient is our goal.

May 03, 2022

I have a 2010 Scott Honda Accord and would not take it for service anywhere else but Scott Honda. where personnel is professional,friendly and helpful and it never takes long to have the work done. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
May 04, 2022 -

Scott Honda of West Chester responded

Hi Gus, thanks for being our valued guest! We're happy to be the team you trust to take care of your Accord. Quick, reliable service with a smile is our promise— we're glad that service has continued to earn your total satisfaction :)

May 04, 2022 -

Gus responded

When my wife and I were looking for a car 12 years ago, we first went to a Hundai dealership and although we didn't make a decision or commitment they called us the next day to say "that our car was ready." To this day we still chuckle about that and are happy our next stop was Scott Honda in West Chester where we picked our Honda Accord LX which we love and is still going strong after 12 years and we highly recommend to anybody who can't make up their mind. Gus and Rosemary Melder of Downingtown Pa.

May 03, 2022

Brought my Accord in for PA State Inspection and service today. Brianna kept me informed with the progress and the vehicle was completed on time as promised. More

by Soundchaser55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
May 04, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback! Thanks for sharing. We're happy we could make your routine service easy and convenient :)

May 03, 2022

Responding to a B167 maintenance request on my dashboard, I dealt with Chris Wisler. Could not have been nicer. Greeted me promptly, told me what to expect and that he would honor all my coupons. Called m More

by 1tommylaura
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate you, and your 5-star feedback. And we're happy to hear Chris and our team made sure you enjoyed a pleasant experience. That's our goal!

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