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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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July 12, 2022

Ty was great. They got the job done and communicated all along the way. Good service. More

by J.w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Jul 14, 2022 -

Scott Honda of West Chester responded

We appreciate your thoughtful feedback for our team. Thanks for sharing, and for being our guest! We're glad to earn your satisfaction.

July 12, 2022

I have never been disappointed with the best service. That’s why I bought my second car here. More

by mcorporal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dennis
Jul 14, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda— we're grateful for your continued trust! And we're glad our team has earned your total satisfaction each time you visit. Until your next visit, happy driving!

July 10, 2022

Scott Honda is the best dealer around. Jon brought the price of my repairs way down and did not want to charge me for something that didn’t need to be fixed and I was very appreciative of More

by Maryeculhane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jul 12, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Mary. Our team is united by our mission of thoughtful service, so that we may earn your trust. For sure, integrity and honesty mean a lot to us. We're happy we could help you keep your vehicle in great shape. And we look forward to your next visit!

July 09, 2022

Ty and Vaughn were super and efficient. The person answering the phone didn't check to see if the part was in stock. My car was repaired. Overall great service More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Smith
Jul 12, 2022 -

Scott Honda of West Chester responded

Peggy, thank you for being our guest, and sharing your honest review. We're glad our team's efficient service and care guaranteed you got back on the road quickly and safely. For sure, your feedback will help us improve, and our team will be sure to double check our stock. Thank you.

July 09, 2022

Shiva Shahriari was an excellent service advisor this morning. She was very knowledgeable and has an excellent personality. Thank you fro helping me with my 2018 Honda Accord. Alex S. More

by asoutos
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Scott Honda of West Chester responded

Thank you, Alex, for choosing Scott Honda! Your thoughtful feedback has made our day :) And it was our pleasure to help you get back on the road in your Accord.

July 08, 2022

Excellent service! Service Advisor was very kind and thorough. Place is very clean, Customer service, reception is good. All my questions regarding my concerns were ans More

by Winn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole, Matthew Moravec
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments! Earning your total satisfaction is our goal. And it's awesome to learn the ways our team provided excellent service for you and your Honda.

July 08, 2022

Scott Honda is THE place to go for buying and maintenance of Hondas. I recently visited Customer Service for an in-car A/C leak which was due to a leaf and twig clog (I live in the country). A rental car was More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental guy: super
Jul 11, 2022 -

Scott Honda of West Chester responded

Thank you for sharing, Teresa! We're proud to be your go-to place for expert car care. Because we do care, and we always want to make sure your Honda's in the best shape. Your 5-star support means a lot to us :)

July 08, 2022

Great customer service! Zach went above and beyond to help me out after my appointment time was messed up, saving me from having to reschedule and make another trip. More

by Nicole D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Nicole. Here, our team is committed to 'above and beyond' service, because you deserve a 5-star experience as our guest. We appreciate your thoughtful feedback!

July 07, 2022

Always polite . They explain things clearly to the customer. Not the least expensive but they try to fix the problem with the least amount of money . More

by teachvln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Here, we promise reliability and quality, so you know your vehicle's in good hands. And we're glad to hear our friendly team earned your total satisfaction and trust during your recent visit. We appreciate your honest feedback!

July 07, 2022

Service technician was very communicative. Repairs were finished sooner than expected. Service area was clean, neat, and orderly. More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Claudia! We appreciate your thoughtful feedback. And we're happy to hear our team made your service experience a smooth-sailing success.

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