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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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July 20, 2022

The Advisor Justin D. was helpful and to the point in terms of letting us know what was needed for the State and Emissions Inspection and any related findings. More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Jul 25, 2022 -

Scott Honda of West Chester responded

Hi Ellen, thanks for choosing Scott Honda. We appreciate your feedback! And we're glad to learn our team made your service visit easy and convenient.

Jul 25, 2022 -

Ellen responded

I was glad to give Justin a positive review that will be noted in his record. Thank you.

July 20, 2022

Courteous service; professional staff; great care given to service my vehicle. I felt welcomed and confident that the services that I came in for would be performed as promised, and they certainly were. Al More

by Patrick.tully52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Jul 25, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments, Patrick! We're glad you can feel our team's genuine care for you and your Honda. We appreciate you.

July 20, 2022

Everyone at Scott Honda is courteous and knowledgeable, and they move you through the express service in a timely manner - with a smile and a free car wash! More

by Lisa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Scott Honda of West Chester responded

Service with a smile is the Scott Honda promise— because 5-star customer care is what you deserve as our guest. Thanks for visiting, Lisa. We're so grateful for your feedback :)

July 19, 2022

Scott Honda has an excellent service department. They are honest and provide speedy service. I highly recommend it. More

by vandiver2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 25, 2022 -

Scott Honda of West Chester responded

Quick, reliable, and friendly service— that's our promise! We're glad our team delivered, earning your total satisfaction and awesome recommendation. Thanks for being our guest!

July 17, 2022

I have bought three cars from Scott Honnda. They are not like other dealerships. They are not pushy or annoying. I’m never sure if I’m getting the best deal because I refuse to go anywhere else More

by M.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

Trust is a big deal to us here, and we know it takes consistency and transparency to earn yours. That's why our Advisors are trained to help you make confident decisions to keep your Honda running smoothly. We apologize if you've ever felt pressured into a decision; that's certainly not our goal. We're grateful for your continued support, and we're glad you can feel the difference at Scott. Thanks for being our valued guest!

July 15, 2022

Excellent and fast service. Very professional. Will definitely return for my next service needs. Thanks More

by Tduffy2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

We'll look forward to welcoming you back for another 5-star experience! Thanks for being our guest, and giving our team the opportunity to earn your trust. Quick, reliable, and friendly service is our guarantee :)

July 15, 2022

I visited Scott Honda for a safty recall repair. The repair was done while I waited. Everyone did a great job and was very courteous. More

by jon.ivins
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 18, 2022 -

Scott Honda of West Chester responded

Hi Jon, thanks for choosing Scott Honda. We're glad our team could get you back on the road safely. For sure, that's always our goal! And we appreciate the opportunity to earn your total satisfaction.

July 14, 2022

Great customer service, wonderful waiting area and quicker than expected service. A smooth and enjoyable experience More

by Cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 18, 2022 -

Scott Honda of West Chester responded

It's always smooth sailing at Scott Honda! And we're glad our team could make your service experience a smooth sailing success, too. Thanks for being our guest, and sharing your awesome feedback :)

July 14, 2022

My service agent was courteous and answered all of my questions. The price was fair and the wait time was fast More

by Drkazz1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're glad to be the team you trust to keep your Honda in great shape. Happy driving!

July 14, 2022

They are Always very helpful. If you. All they take the time to answer your question. More

by quiltjdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

quiltjdk responded

Shiva was the most efficient technician I have come across at Scott. She was knowledgeable and very pleasant, answered all my questions. So glad to see so many more women working there. I was also very pleased with the amount of time it took, best ever!

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