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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews
Call Service Center (610) 692-6000

850 Reviews of Scott Honda of West Chester - Service Center

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August 31, 2022

Service Center was quick & efficient. Parts were available as promised. Brianna, my Service Rep, kept me informed as service proceeded. This is a great service center. More

by Wfluca02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 02, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, and sharing your 5-star compliments! We're so glad our team's quick, reliable service earned your trust and confidence. We appreciate you.

August 31, 2022

I always take my Civic EX-L to Scott for service. They are very helpful and competent in servicing my car!! More

by Bruce442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Sep 02, 2022 -

Scott Honda of West Chester responded

Thanks, Bruce, for being our guest! We're glad to be the team you trust to take great care of your Civic. And we're grateful for your 5-star support!

August 29, 2022

Representative was helpful, courteous, knowledgeable and professional. Time for express service was longer than expected More

by pcorrado2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Sep 01, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! Thoughtful and professional service is our promise— we're glad our team delivered for you. It's disappointing not exceeding your expectations, but we appreciate your patience as our team works hard to accommodate each guest to their satisfaction.

August 27, 2022

Ty was very helpful and explained everything. The car is always washed. The work finished quickly.. More

by tfields002652
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Sep 01, 2022 -

Scott Honda of West Chester responded

Earning your 5 stars is a big deal to us! Thanks for giving our team the opportunity :)

Sep 02, 2022 -

tfields002652 responded

You're welcome.

August 27, 2022

Service if my vehicle in express was prompt and complete in the time promised! Just what I needed that is why we have used Scott since for 30 years! More

by Mary Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Scott Honda of West Chester responded

Mary Jane, it's always a pleasure to welcome you back for a 5-star experience each time you visit! Thank you for your continued trust in our team. We're grateful; we appreciate you and your thoughtful feedback!

August 26, 2022

Awesome experience today while my car was being serviced. The young man helping me was great. More

by Marsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Sep 01, 2022 -

Scott Honda of West Chester responded

Thank you, Marsha, for choosing Scott Honda! As our guest, you deserve an "awesome," 5-star experience, every time you visit. And that's our promise. We're glad our friendly team delivered, earning your total satisfaction :)

August 26, 2022

Always ready to help and very very fast. Car comes back clean too. Great job More

by Pfrvalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Sep 01, 2022 -

Scott Honda of West Chester responded

'Always ready - and happy! - to help" is right! We're glad to be the team you trust to get you back on the road quickly and safely. Thanks for being our guest, and sharing your 5-star feedback. We appreciate you!

August 24, 2022

Quick service, everything fine and dandy. The car did not explode after maintenance which is good More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Aug 31, 2022 -

Scott Honda of West Chester responded

Quick, reliable (and non-explosive!) service is our promise. And we're glad our team delivered, getting you back on the road in no time. Thanks for being our guest, Rob, and sharing your awesome feedback!

August 24, 2022

Scott Honda is always clean and comfortable, the waiting area is nice and you can get your work done while waiting. The service staff is friendly and knowledgeable. More

by D Pancoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Aug 31, 2022 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments! It's awesome to learn the ways our friendly team made your service visit comfortable and convenient. We appreciate you!

August 24, 2022

Very good service was fast and helped out in anyway that they could would recommend More

by Scottalexander114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Report | Print
Aug 31, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation, Scott! Thank you. It's awesome learning our team went above and beyond to make sure you enjoyed a 5-star experience. That's always our goal :)

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