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Scott Honda of West Chester - Service Center
West Chester, PA
862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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862 Reviews of Scott Honda of West Chester - Service Center
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November 03, 2022
Service was completed earlier than promised. Krystal greeted me with a smile and explained the service options before the service and thoroughly explained what was done when the service was comp Krystal greeted me with a smile and explained the service options before the service and thoroughly explained what was done when the service was complete More
by mcbball2
Employees Worked With
Krystal Torres
November 02, 2022
On our way to Anniversary vacation, we had a maintenance issue. Jeff, in service department, got us squeezed in for a thorough diagnostic, followed by a repair. The staff was amazing in helping us to feel c issue. Jeff, in service department, got us squeezed in for a thorough diagnostic, followed by a repair. The staff was amazing in helping us to feel confident the trip would, indeed, take place. Although the repair took several hours, the service staff consistently checked in with us,gave us written copy of diagnostic and repair recommendation - including price. We waited in a delightful Cafe, with food made on the premises and local baked goods. (THIS WAS RIGHT INSIDE THE CUSTOMER WAITING AREA!) Overall, it was a funny way to spend our Anniversary afternoon but we ended up at our destination in a safe,happy way. If we needed to buy a vehicle, we'd probably make the three hour drive to shop there. Top notch staff, service, and outcome. Oh, and the woman who ran the cafe was sweet. Thanks Jeff and Chris. Thanks everyone at Scott Honda. Lori and Dave More
by DP
November 02, 2022
Great service, friendly service reps and very pleasant waiting areas. Glad my daughter put me in touch with Scott’s. It’s worth the trip. waiting areas. Glad my daughter put me in touch with Scott’s. It’s worth the trip. More
by maj
October 29, 2022
Service time was what I was told including the extra services that were recommended to me. Waiting area was clean & comfortable. services that were recommended to me. Waiting area was clean & comfortable. More
by Jack S
Employees Worked With
October 25, 2022
This dealership is awesome- very committed and professional to get you the best service you can possibly get. Shiva was exceptionally knowledgeable and gifted in her communication style, told me t professional to get you the best service you can possibly get. Shiva was exceptionally knowledgeable and gifted in her communication style, told me the root cause of the issue and sorted it out in no time. Great experience. Mohit M.. More
by Mohit M.
Employees Worked With
October 20, 2022
Excellent, fast and efficient. Everyone was friendly, helpful and welcoming. I can’t say enough about the service. I will always bring my car there for servicing. Everyone was friendly, helpful and welcoming. I can’t say enough about the service. I will always bring my car there for servicing. More
by rjp_dmp
Employees Worked With
Ty Smith
October 20, 2022
The service that I received was performed with my best interest in mind and with respect for my personal time. Kristyn Greenberg is a 5 star performer!! interest in mind and with respect for my personal time. Kristyn Greenberg is a 5 star performer!! More
by cliff.kennedy
Employees Worked With
Kristyn Greenberg
October 17, 2022
Service agent are helpful and keep the customer informed. Establishment is well organized, and the work has always been completed to satisfaction and on time. Establishment is well organized, and the work has always been completed to satisfaction and on time. More
by Alan
Employees Worked With
Brianna White
