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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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January 18, 2023

Excellent service, very well organized and efficient. The staff is courteous and helpful. I bought my car at Scott Honda and I go out of my way to have it serviced there. More

by scanale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Scott Honda of West Chester responded

From sales to service, we appreciate your continued trust! Thanks for choosing Scott Honda. It's always a pleasure to welcome you back as our guest :)

January 07, 2023

The people at the dealer are always very nice and helpful and friendly and kind. More

by slazar06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Jan 09, 2023 -

Scott Honda of West Chester responded

We're so glad our team could earn your thoughtful, 5-star compliments! Thank you for being our guest :)

January 05, 2023

Attentive, fast, thoughtful service at a fair price. Great customer focus and awareness of time. More

by romingdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristyn Greenberg
Jan 09, 2023 -

Scott Honda of West Chester responded

Thanks for sharing the reasons you choose Scott Honda for all your vehicle needs! We're glad to be the team you trust to deliver 5-star customer care, each time you visit.

January 03, 2023

I did my service today and Kristyn is very helpful in explaining the services for my car. Also the wait was not very long. More

by curs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristyn Greenberg
Jan 04, 2023 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're glad our team could deliver 5-star service for your and your vehicle. We appreciate you.

December 23, 2022

3rd CRV I've bought at Scott Honda, expect will be for next purchase too. Service/maintenance is great. They run a little more, but work with you and are honest. Great trade in value given when they know More

by Arlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 28, 2022 -

Scott Honda of West Chester responded

From sales to service, we're proud to be the team you trust. Thank you for choosing Scott Honda for all your Honda's needs :) We appreciate your honest feedback.

December 20, 2022

Service department is top rated. Everyone is efficient and friendly. I only wish that when I purchased my new 2022 Honda pilot the sales department could have matched another Honda d More

by Richellecenci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Dec 22, 2022 -

Scott Honda of West Chester responded

Thanks for sharing all 5 stars with our team! We appreciate your honest feedback. We're happy to be the team you trust to deliver 5-star service with a smile :)

December 19, 2022

Ty the service rep was great! Excellent customer service. Terry, the loaner car manager, has no customer skills and was rude. He seems to have a problem keeping the door closed More

by Plj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Rooney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry, loaner car department. No Stars! , Ty Smith
December 14, 2022

I have always had good experience at this dealership both buying a car or having a car serviced More

by jraftery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Scott Honda of West Chester responded

We're grateful for your continued trust! Thank you for being our guest, and sharing your 5-star feedback with our team!

December 14, 2022

Good service; pleasant personnel; clean waiting area. I would come back. Ty was very helpful! More

by mkdommel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 20, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your thoughtful feedback! We're glad to hear your service visit was smooth-sailing. And we'd be thrilled to welcome you back as our guest!

December 12, 2022

Scott Honda always provides quality service. I am updated throughout the process. The service rep today was Ty & he provided the excellent customer service I’ve come to expect. I’ve been a custo More

by Tiredrn95@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 20, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! We're so glad to be the team you trust to deliver 5-star service each time you visit. We appreciate you!

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