Scott Honda of West Chester

No Pressure Sales Salesperson (Dan Lipchock) was extremely knowledgeable and made me feel at ease. Honest and gives you what YOU want, not what HE can make most money f Salesperson (Dan Lipchock) was extremely knowledgeable and made me feel at ease. Honest and gives you what YOU want, not what HE can make most money from. More

An integrated team I had brought my 2012 accord in for routine maintenance and while the 2012 was being serviced , 2 tires were found to have damage from potholes. Greg I had brought my 2012 accord in for routine maintenance and while the 2012 was being serviced , 2 tires were found to have damage from potholes. Greg Westman and several managers including Mongi made sure that this would be covered by the Sentinel care I had purchased in spite of some initial problems getting this approved. I asked Mongi about the possibility of returning my 2011 Accord a couple months prior to termination of its lease. Mongi picked up the idea, ran with it, and within a short time I had returned both my 2011 and 2012 leases. Rob helped the paperwork fly by, and now I had a 2014 Accord. Mongi, Rob, and Gregg are first rate. In addition during the process of service to sales there were others who extended themselves but I didn't write their names, including a young man who drove me to pick up my 2011, and 2 managers who made sure the Sentinel policy was honored. All the members came together to do the right thing and I was a happy customer. I am pleased that service still has value at Scott Honda. Please appreciate the value of these people to Honda. More

Stacy new on board natural born sales and customer service! I first called the dealership and Stacey picked up the phone. I looked on line to find a special and made appointment. We sat down and she knew what I first called the dealership and Stacey picked up the phone. I looked on line to find a special and made appointment. We sat down and she knew what I wanted to spend and I wasn't spending a penny over. She worked within my budget she was informative, courteous , friendly and made the deal happen within 24 hours! Rob in finance went above and beyond service friendly, courteous, explained all documents. Overall experience with these two employees if there is 5 star service they gave me an extra 5********* More

Above and Beyond I arrived at Scott Honda very wary after having been burnt and harassed at other dealerships. Despite some complications, Josh and Rob went above and I arrived at Scott Honda very wary after having been burnt and harassed at other dealerships. Despite some complications, Josh and Rob went above and beyond to make us feel valued and respected. I believe they really care about assuring their customers leave their showroom with a safe, quality vehicle that the owner will be proud and happy to own. These gentlemen restored my faith in this profession. I would recommend Josh and Rob with confidence. They are kind, smart, caring professionals with class! I salute you both. Thank you! God bless. Jo & Billy Sellers More

Only Place to buy a Honda Buying a car can be a difficult experience - not at Scott Honda. They have fine tuned the process to make it a very Good Experience. We just purchased Buying a car can be a difficult experience - not at Scott Honda. They have fine tuned the process to make it a very Good Experience. We just purchased our second car from Scott and they are truly the BEST. Mongi, helped us with our purchase and he was excellent. No hard pressure, very professional and polite - something you will not find at other car dealerships. They have a large warm, clean and friendly showroom. The best part is once you buy your car if you ever need to have it serviced their service department is also Excellent. I remember the first time I visited. Amazing, unlike any other car service experience you have ever had. They are so organized and totally customer service based. We visited another Honda dealership in our area to compare prices. We RAN back to Scott Honda. These days it often seems like customer service is a thing of the past, not at Scott Honda. They truly value their customers and it shows. More

Wonderful service Would like to Thank Michele for coming out in the rain 15 mins before closing to offer friendly service and answer our questions we had about Scott's Would like to Thank Michele for coming out in the rain 15 mins before closing to offer friendly service and answer our questions we had about Scott's Honda. She was very friendly and willing to help us in any way. Thank you Michele for your proffessional attitude and being so natural with selling cars. Also would like to Thank Azad Yepremian for stopping and asking us how we were doing as he was leaving from work after hours to stand in the rain and chat about his experience with Scott's Honda! Very friendly and kind service from Michele and Azad! Thank You, Much appreciated!! Sincerly, Your happy costumer Michele & Donna More

-Was able to make a same-day appointment for vehicle inspection -Was told there was no courtesy shuttle and my car would take three + hours to complete the service walk. I began to walk home and a few m inspection -Was told there was no courtesy shuttle and my car would take three + hours to complete the service walk. I began to walk home and a few minutes later, the service manager who I had just spoken with, drove up in his car and offered me a ride home. I was very impressed by his courtesy and going above and beyond for his customer. More

Brought my car for the annual State Inspection and Emission. Everything checked out okay (as discussed with me by Calvin and as written in the paperwork), including the battery. Service Date was 11 Emission. Everything checked out okay (as discussed with me by Calvin and as written in the paperwork), including the battery. Service Date was 11 November 2013. Fast forward to 01 December 2013: Went to a place that's about 10 miles away from home and in a busy commercial district. Parked for about 15 minutes, and by the time we're about to leave......Nothing happened as I started the engine. Only clicking sound, which was a definite sign of the battery totally quitted. Thank goodness for selfless friends and AAA, we were able to get to the auto parts store and purchased a new battery. This event was not a big deal for us mainly because it happened while we're parked properly and not very far away from home. My review would be totally different had this happened while we're on a different state or worse, forced us to get to the shoulder of a busy highway. Called Scott Honda about this and talked to Bill Kanuika who was very positive about hearing me out. Told him that Scott Honda dropped the ball on this, because in the report they gave, the battery was listed as Good, but there was no mention of what the current CCA Rating was so the owner has no idea whether the battery is about to quit on them or not. Add to that a visit of some very cold temperature which goes on for days and it's no arguing that a weak battery doesn't stand a chance. I would still recommend this dealership for its service mainly because of its helpful advisors, but some of the technicians who work on our cars are not earning our money's worth. Management and ownership should take a closer look at their personnel. More

We went to Scoot Honda Select to buy our grand daughter a car for college. We were greeted by an exceptionally friendly and professional salesman, Lino Santiago. He asked us what we were looking for and show car for college. We were greeted by an exceptionally friendly and professional salesman, Lino Santiago. He asked us what we were looking for and showed us several cars in our price range. He was most accommodating and even printed out the carfaxes as our main concern was quality and safety. We found the perfect used Honda Accord and was just so impressed how Lino knew all the specifics. The whole experience was so positive even to the financial transaction, virtually flawless. The whole Honda team treated us with respect and just made us feel like we were old friends. We certainly will recommend this dealership to our friends and family. More

My friends and I have interacted with numerous car salesmen and we all felt dealing with Scott Honda was our worst experience. To begin with they seemed absolutely disinterested in familiarizing us wi salesmen and we all felt dealing with Scott Honda was our worst experience. To begin with they seemed absolutely disinterested in familiarizing us with the car. Secondly we got a feeling that they wanted to get done with us as early as possible. Agreed that we could not reach to a price that would please us both (even though we weren't unreasonable) , there could have been a polite way of conveying the same rather than quoting " WE ARE DONE HERE" and close the file. It was absolutely rude of Scott Honda to behave the way they did and we would NEVER recommend anyone we know to approach them on a car sale. More