Scott Honda of West Chester

Pleasant experience...! I stopped in at Scott Honda in the 11th hour of working a deal with another dealership. The other dealership would not budge on the Pilot I was inter I stopped in at Scott Honda in the 11th hour of working a deal with another dealership. The other dealership would not budge on the Pilot I was interested in, and I thought I owed to myself to check another dealership before making a possible bad decision. As soon as I walked through the door at Scott, I was met by Hiep Luong, who was courteous, friendly, and genuinely interested in what I was looking for. At first, the Pilot I was after had just been committed to a dealer trade, but Scott made the car available to me. I really started out just inquiring, noting that I had an appointment with the other dealership. Before I knew it, I was driving out with a brand new car. Hiep was fantastic! Never pressured me, and worked really hard explaining all the features and showing me around the dealership. Their service area is the nicest I have ever seen!! You drive your car into a huge reception area with tiled flooring - truly impressive. One of the best experiences I have ever had purchasing a new car. Thank you Hiep! Oh, almost forgot Steve in finance - super job! More

Thanks! Came here after other big car dealerships in the city were unhelpful and really rude. Met with Kerry who was very helpful. We came here sat down and d Came here after other big car dealerships in the city were unhelpful and really rude. Met with Kerry who was very helpful. We came here sat down and drove off in a car in less than 3 hours on the first visit. More

Thank you for the excellent customer service! Right from the start, Stacy Zielinski was professional, courteous and extremely helpful in getting me back on the road with a used car purchase. It d Right from the start, Stacy Zielinski was professional, courteous and extremely helpful in getting me back on the road with a used car purchase. It did not seem to matter that my choice was not a "high end" vehicle or a new car with fancy bells and whistles; Stacy treated me and my vehicle with respect. She made sure all my questions were answered, and helped me to make arrangements for my rental vehicle, and getting it ready for the vendor to pick up at Scott Honda. While Phil Dunbar helped me to wade through the purchase paperwork, also treating me with professionalism, friendliness and courtesy, Stacy made sure my car was in tip-top shape, ready to go, then taking me through the different controls and making sure that I was happy with my purchase. I definitely will recommend Stacy and Scott Honda in the future, and will continue to come back to them for furture car purchases. Thank you for all the great service! More

Great Experience Very amenable staff. Knowledgeable on their product, honest when they are not sure regarding a particular question. Listened to our concerns and res Very amenable staff. Knowledgeable on their product, honest when they are not sure regarding a particular question. Listened to our concerns and responded. Will return for a look on our next new vehicle. More

Courteous and Efficient Stacy was very helpful right from the start. Ran into a few hangups on the student/new hire discount program - beware - you have to jump through sever Stacy was very helpful right from the start. Ran into a few hangups on the student/new hire discount program - beware - you have to jump through several hoops for approvals. However, none of this was her fault (just bureaucracy) and Stacy was very professional about the whole thing. Did not try to spin a higher price and gave me all the details. Tom was also very helpful when signing the myriad of financial documents. Young people might be apprehensive about all the legalities but he made it clear and helpful. More

"CANDACE CARNEY" Made Buying a New Car a Pleasure!! I recently purchased a 2014 Honda Accord and had the pleasure of working with Candace Carney. Candace is an "endangered species" in the world of Custo I recently purchased a 2014 Honda Accord and had the pleasure of working with Candace Carney. Candace is an "endangered species" in the world of Customer Service! After I did my own research, I talked to her on the phone, told her what I was interested in and set up an appointment to meet! We met, and she delivered! The price was more than fair. No haggling back and fourth, managers appearing, etc. Candace was a pleasure to work with. I found her work ethics refreshing. She gave me hope that "there still are folks out there in the Customer Service Industry that understands what it is?" My hat goes off to Candice! More

Wonderful Dealership I had a great experience at Scott Honda of West Chester, Greg Cole(sales) was wonderful, what a pleasant, kind wonderful person, he help me and asked I had a great experience at Scott Honda of West Chester, Greg Cole(sales) was wonderful, what a pleasant, kind wonderful person, he help me and asked me how much I can afford monthly, he really was great and would recommend him to any one. More

Loyal and happy customers for a reason My husband Barry and I purchased a 2014 Honda Accord at Scott Honda last evening. This car was the 3rd one bought from the Scott dealership. We have My husband Barry and I purchased a 2014 Honda Accord at Scott Honda last evening. This car was the 3rd one bought from the Scott dealership. We have selected all three cars with the help of Rick Osberg. Rick has many excellent qualities as a salesman, but we appreciate most his good listening skills. He listens very carefully to what you want and any concerns you may have. Rick is friendly, helpful and knowledgeable. He makes sure you have all the information you need to make a good decision. We always ask for Rick when we are in the market for another car. We worked with Phil Dunbar to close the financial end of the deal. The process was as smooth as silk. Phil walked us through the paperwork, answered our questions and provided an enjoyable experience. Lastly the service department has provided quality and efficient work through the years. From our perspective the folks who work at Scott Honda are a friendly group who seem to enjoy each other and their work with customers. We highly recommend Scott Honda to our friends and neighbors. More

Staff, Cars, & Prices are the BEST! My most recent purchase was the 6th car in my family purchased from Scott Honda. From their sales to their service this place is awesome. Always helpf My most recent purchase was the 6th car in my family purchased from Scott Honda. From their sales to their service this place is awesome. Always helpful and fair. We use Greg Cole when purchasing and he is always kind, courteous, and so helpful when looking for exactly what we want for what we can afford. Would definitely recommend him and Scott Honda to anyone looking for a new car! More

Candace made it happen From the moment I walked into the showroom, Candace Carney provided me with a great car buying experience. She was knowledgable, friendly and knows h From the moment I walked into the showroom, Candace Carney provided me with a great car buying experience. She was knowledgable, friendly and knows her product. My experience was excellent at Scott Honda and if the service is as good as the sales personnel, I will be a return customer. Thank you Candace for your honest and professional service. More