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Scott Honda of West Chester

West Chester, PA

4.8
3,617 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,617 reviews

October 17, 2015

Dealership has gone downhill I bought my third Honda from Scott and rather than being treated like a good repeat customer, I was treated terribly. First, the sales manager tried t More

by Unhappy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name of the sales manger who did the trade- in value. Real snake!,, Steve Valoczki, Azad Yepremian
Oct 19, 2015 -

Scott Honda of West Chester responded

Thank you for taking the time to speak to us about your concerns. Steve is more than happy to get together with you to discuss your questions about the vehicle. He has attempted to reach you on a few different occasions. Maybe you could find time in your schedule to stop by in the near future. Thank you for sharing with us your experience with Sun East Credit Union. We did not know they could not do autopay without having an account with them. We can discuss this concern directly with the CU to let them know that this is an issue. Lastly, you mentioned, the initial trade-in value was too low based on the market. I can't say at this point whether is was a mistake or an oversight, however, we did reach a number that seems very fair. Based on our Dealerrater 4.8 out of 5, customer service is important to our organization. We can use your feedback to help void these issues in the future. Jason Reitelbach

October 15, 2015

Fair Treatment by True Professionals I don't like buying cars. Frankly, I don't like buying anything. The whole retail thing, the second-guessing, are just off-putting. But most of us More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lipchock
October 01, 2015

Used car experience We bought our 2014 Honda Ridgeline from Hiep Luong at Scott Honda. Hiep was very helpful and easy to deal with. We are looking forward to a long and h More

by Rhonda and her Honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
September 19, 2015

No pressure I have purchased 9 vehicles in my time all from different dealers but after dealing with Kevin Turner my salesman at Scott Select I would definitely b More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
September 17, 2015

Focused, courteous, professional. Greg Cole was professional and attentive and made the entire experience pleasant. Every question was answered, every option was presented and discusse More

by Floydlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
September 14, 2015

Great, no pressure buying experience Went in to test drive a new car, was shown /m2 that fit my needs and budget. Worked with Dan Lipchock, was extremely helpful and down to earth. Felt m More

by Joshuakai87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lipchock
September 13, 2015

Another great experience - sales and service are terrific We just purchased our 5th Honda from Scott and every experience has been stress free! We've been purchasing and servicing our cars at Scott for over 1 More

by D-C Family
Recommend Dealer
Yes
Employees Worked With
Steve Valoczki, Mongi Borni
September 09, 2015

Helpful, friendly and knowledgeable Greg is a very professional person to deal with. He is very knowledgeable about Honda products. He was especially helpful in explaining the pros to More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
September 07, 2015

I am Very Pleased with My New Honda!! I had been looking online at different cars, I have had 4 Hondas. I was in touch with Patrick at Scott for months, so I had the occasion to take mine More

by Marcs221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Pat Cummings
September 02, 2015

Nice Experience It was a pleasure dealing with the staff at Scott Honda. Greg Cole, Nick Toto and Azad Y always make you feel at ease and their attention to detail an More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Toto, Gregory Cole, Azad Yepremian
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