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Scott Honda of West Chester

West Chester, PA

4.8
3,625 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,625 reviews

September 18, 2016

Marius I set out to buy a Honda Pilot yesterday and Marius single handedly lost the sale for Cliff and Scott Honda. We went to Scott Honda as repeat buyer si More

by Sgray112
Recommend Dealer
No
Employees Worked With
Marius Krawiec, Cliff Ashamole
Sep 30, 2016 -

Scott Honda of West Chester responded

We've investigated your concerns and are very sorry that you and your wife's experience here left you with a negative impression. Your review is surprising to us for one, because the behavior you describe is uncharacteristic and also because Marius was acutely aware of your desire to make a purchase that day. Unfortunately, we did not have the exact Pilot you wanted to purchase available for immediate delivery. Despite communicating this as your main frustration, Marius was agreeable to pricing and also expressed willingness to include additional accessories if it might secure your business and reach a deal for a future delivery date. We feel that we tried our best to accommodate you and your wife and again apologize for not being able to help you to your satisfaction. Ultimately it seems that you've made your purchase and you've chosen a great vehicle. We wish you all the best. Cliff is happy to help you with any future needs.

September 16, 2016

Relaxed atmosphere no pressure Excellent sales and service. Hiep did an outstanding job making sure I got the best deal I could. He even called me on his day off. He really went the More

by William Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Sep 19, 2016 -

Scott Honda of West Chester responded

We are so happy to hear that your expectations were exceeded William! We greatly appreciate you sharing your kind words!

September 16, 2016

Very professional! The staff is very professional and experienced! It was a pleasure working with Everyone in particular Sharon Taylor. They gave me space and tremendous More

by Joefishgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guth, Sharon Taylor, Rob Gill
Sep 16, 2016 -

Scott Honda of West Chester responded

Hi Joe, We feel lucky to have such a wonderful team that helps our guests with all their vehicle needs to come to the best choice for them. Thank you so much for the 5-star compliment!

September 16, 2016

Very Friendly and Professional Worked with Mr. Luong online, on the phone and in person. He was very helpful and did exactly what he said he would. Found everyone at Scott Honda to More

by hondafitdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Bill Monhollan
Sep 16, 2016 -

Scott Honda of West Chester responded

Awesome job to Hiep and Bill for giving you a 5-star impression of your experience with Scott Honda. We hope you love your new Fit!

September 14, 2016

Great service The service department is always very helpful with my cars and the sales staff has been more then helpful with my many purchases of cars from Scott Ho More

by Cre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHARRON Taylor , Mark Skupien
Sep 14, 2016 -

Scott Honda of West Chester responded

Thank you for sharing your service and sales experiences. We appreciate you as a valued guest of our dealership!

September 14, 2016

Scott Honda We have had a very good experience with Scott Honda. The service was great & the staff was excellent. We also would like to give special recognition t More

by Jmcooper123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Taylor
Sep 14, 2016 -

Scott Honda of West Chester responded

Thank you so much for sharing your experience with Sharon and our dealership. Your kind words are truly appreciated!

September 14, 2016

Purchased a 2017 Accord I purchased a 2017 Accord LX and traded in a 2003 Accord LX. The entire experience was very professional and relaxed--all the employees were very kno More

by emg74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Alfred Webb
Sep 16, 2016 -

Scott Honda of West Chester responded

Thank you for your kind words about our dealership and staff. We appreciate you sharing your experience and hope you are loving your brand new Accord!

September 12, 2016

Awesome! This was my first time purchasing a car for myself and the experience was less painful and scary but wonderful nonetheless. I would highly recommend t More

by Girl12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Joe Lombardi
Sep 12, 2016 -

Scott Honda of West Chester responded

Thank you so much for your 5-star recommendation of our staff and dealership. Congratulations on your first new car purchase!!

September 11, 2016

Great dealership, even better service Awesome dealership. It's the little things that matter and they clearly take care of the little things. They were able to take care of all of the requ More

by Eric91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Webb
Sep 12, 2016 -

Scott Honda of West Chester responded

Thank you for the compliment Eric! The little things matter to us for sure, because your satisfaction is our top priority. We hope you are loving your Certified Honda!

September 10, 2016

Trustworthy, Efficient, Knowledgeable, and Professional We recently purchased our 2nd new Honda Fit in 10 years. Over the years we have been impressed with the quality of personnel that work at Scott Honda More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Carney
Sep 12, 2016 -

Scott Honda of West Chester responded

Hi Teresa, thank you for sharing your experience with us. We appreciate you as a loyal guest of Scott Honda and are so happy to know that we've earned your trust and treated you with the respect you deserve. We wish you many miles of enjoyment in your new Scott Honda Fit!

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