Scott Honda of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership went above and beyond to get me into the car I needed and wanted. Customer service was exceptional from my first call after my vehicle was totaled in an accident. I had the pleasure of being car I needed and wanted. Customer service was exceptional from my first call after my vehicle was totaled in an accident. I had the pleasure of being assisted by Andrew. He is the youngest and newest member at Scott but his do diligence made my day. He answered every question, call and text immediately. Andrew answered most of my questions before I had the opportunity to ask. This very speedy process climaxed the day I went to go pick up my new baby. The vehicle I was going to drive to the dealership wouldn’t start. But Andrew came to the rescue. Although he was providing quality customer service to another satisfied customer he sent an Uber for my family and I who were stranded in a parking lot a half an hour away. In a few years I will return to Scott to write another success story and have a good laugh with Andrew. When you see him tell him tell him Alysia says hello and thank you! More
I had a tricky problem but Matt solved it effortlessly! I bought my car here and always come here for service, even though it's a bit far away now, because they are so knowledgeable, kind, and efficient. I bought my car here and always come here for service, even though it's a bit far away now, because they are so knowledgeable, kind, and efficient. More
Upon our decision to consider a new Honda to purchase, we chose Scott Honda because of the pr vinous 5-Star service afforded to us with a previously owned Honda Odyssey; and horrible service by another local chose Scott Honda because of the pr vinous 5-Star service afforded to us with a previously owned Honda Odyssey; and horrible service by another local Honda dealership. Contacted Scott Honda online, and almost immediately received a text from Aaron Schmidt to make an appointment. Thinking we would be turned over to another sales rep once at the dealership, we were pleasantly surprised to have been given the opportunity to stay with Aaron. We had an instant connection, and even determined that we worked together at a previous employer almost 30 years ago. Aaron was courteous, friendly, professional, and knowledgeable on f the Honda line, specifically, the vehicle we ultimately purchased. More
Genaro Cordero is the latest rep in the Express Service lane to show me what solid customer service for my Honda Fit looks like. I appreciated that he patiently addressed my questions and concerns this mor lane to show me what solid customer service for my Honda Fit looks like. I appreciated that he patiently addressed my questions and concerns this morning. Scott Honda should be proud Genaro works there. More
This is the second automobile that we have purchased in the last two years from Scott Honda. Gregory Cole has been our salesman for both purchases. He is an outstanding salesman and and has an exceptiona the last two years from Scott Honda. Gregory Cole has been our salesman for both purchases. He is an outstanding salesman and and has an exceptional personality. Each time we have purchased a vehicle from him it has been a very pleasant experience for us. Gregory takes his time, explaines everything about the vehicle, the warranties, the service department and answers all of our questions. The closing paperwork and financing also went perfectly smooth. My wife has not liked car dealers at all until we went to Scott Honda. We can't wait to tell our friends and family to see Gregory Cole at Scott Honda to buy thier next automobile! More
Scott Honda and Andrew Greaves provide 5-Star service throughout this entire process. From prospecting for the right vehicle for our needs, to explaining the features of the car and all the way through t throughout this entire process. From prospecting for the right vehicle for our needs, to explaining the features of the car and all the way through to working out the financing and purchase details, they were en fuego the whole way! Very engaged and super relatable, Andrew brought energy, knowledge and flexibility to the search and selection. Most assuredly recommend Andrew and Scott Honda to anyone seeking a really great car at a great deal!!! More
It's sometimes hard to say something nice about a "used car salesman", but even I have to admit that Andrew was great. He went above and beyond in every facet of helping to narrow down a car for my daught car salesman", but even I have to admit that Andrew was great. He went above and beyond in every facet of helping to narrow down a car for my daughter, laying out the options, and the no-haggling price make it easy to purchase on the spot. On this particular used car, we thought it came with 2 sets of keys, but when Andrew realized it only had 1 key, he had another keyfob made and ready in time for pick-up. That was a pleasant surprise and shows Andrew going above and beyond. More