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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
4.8
3,774 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,774 reviews

June 29, 2026

I have leased 3 cars from Scott Honda and my third, I decided to buy out. I love everyone I have worked with over the past 10 years. The advisors in service are especially helpful! Most recently Shiva wa More

by NancyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Scott Honda of West Chester responded

That's wonderful to hear about your positive experiences with Scott Honda over the past 10 years, NancyA! It's great when you find a dealership that consistently provides excellent service, and it sounds like they've really earned your loyalty. It's especially helpful when service advisors like Shiva take the time to explain things clearly and consider your budget. Thank you for sharing your feedback!

June 27, 2026

Honest salesmen without any of the annoying sales tactics or hidden fees to leech money from customers looking to buy a vehicle. More

by Mbehrenshauser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Todaro
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Jun 29, 2026 -

Scott Honda of West Chester responded

Thank you for the fantastic review! We truly appreciate your kind words and are thrilled to hear that you had an honest and transparent experience with us. Our goal is to provide a straightforward car-buying process without any hidden fees or aggressive sales tactics, so it's wonderful to know we achieved that with you. We value your business and look forward to serving you again in the future!

June 19, 2026

Selling crap used cars! 2019 Ford Fusion. Car lasted from August 2025 - February 2026 but not before Scott had to replace the TRANSMISSION because it failed. Just found out More

by bbannister926
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Derrick
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Jun 19, 2026 -

Scott Honda of West Chester responded

Hi bbannister926, We’re very sorry to hear about your experience and understand how concerning this situation must be, especially given the issues you’ve described. This is not the experience we want for any of our customers. Your review was forwarded to our management team for awareness and review. We also want to reassure you that we do not remove reviews—a copy of your review and our response that was posted on our Scott Select Google profile is included here for reference. Transparency is important to us. Please know that concerns like yours are taken seriously, and situations like this are reviewed carefully. Scott Select - Used Cars 705 Old Westtown Road, West Chester, Pennsylvania 19382 Store code: scott-select-wc-pa B Beth Bannister 4 days ago If I could give 0 stars I would! My mom purchased a 2019 Ford Fusion for my daughter last August. Transmission went before the 30 day warranty was up. They only fixed it because they HAD to under their warranty. January - brakes literally disintegrated. Cost us over $1000. February - engine started knocking (and yes, it was up to date on the oil change). Just had it towed to our mechanic because my daughter was out of work for a while and we expected her to help pay for what we thought - or hoped - wouldn't be a huge repair bill - engine is DONE. So....yes, out of warranty but Scott Honda, WE EXPECT YOU TO DO THE RIGHT THING HERE! I'll be calling in the morning, and you can either refund my 84 year old mother the money or we will head on over to ALL social media outlets AND contact an attorney. You HAD to have known you were selling a piece of CRAP car to us. (owner) 3 days ago Hello Beth, we are deeply concerned to hear about the major mechanical issues your daughter has experienced with her Ford Fusion. This is certainly not the standard of reliability or the type of experience we want for our guests. I will send this review to the manager. Thank you.

June 18, 2026

Easiest car buying experience I've ever had. Allen was great, explained everything well and was very clear with pricing. Laura in financing was incredibly friendly and walked me through all th More

by pdtkacik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Todaro
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Jun 18, 2026 -

Scott Honda of West Chester responded

Thank you for sharing your positive experience! We're delighted to hear that Allen provided you with a great car buying experience, clearly explaining everything, and that Laura in financing was friendly and helpful without being pushy. We appreciate your kind words and are glad you had an overall great experience with us!

June 17, 2026

Lexie was great, efficient , pleasant, a great experience with Scott Honda. Happy with new cRV More

by Fdilenge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Scott Honda of West Chester responded

Thank you for your wonderful review! We're so glad to hear that Lexie provided you with a great and efficient experience at Scott Honda, and that you're happy with your new CRV. We appreciate your business!

June 02, 2026

I've been buying my cars at Scott Honda for almost 40 years. This latest transaction, as were the others, was smooth and efficient. Allen was a pleasure. Answered all my questions, helped me learn new More

by imichelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 03, 2026 -

Scott Honda of West Chester responded

Thank you for sharing your wonderful experience with Scott Honda! We're thrilled to hear that after 40 years; your latest transaction was as smooth and efficient as the others. It's fantastic to know that Allen provided excellent service, answering all your questions and helping you learn your new car's features, making your purchase so easy. We truly appreciate your loyalty and look forward to continuing to be your dealership of choice for many more years to come!

May 26, 2026

Very professional and easy process, Allen was clear on pricing and helped us find a finance plan that fit well for us! More

by elk21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Todaro
Print
May 26, 2026 -

Scott Honda of West Chester responded

Thank you for your fantastic review! We're so glad to hear that you found our process professional and easy, and that Allen was able to clearly explain the pricing and help you find a finance plan that fit your needs.

May 19, 2026

Very professional and smooth process even during major renovations. Allan was great, definitely recommend Scott Honda. More

by Josh Halsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Todaro
Print
May 19, 2026 -

Scott Honda of West Chester responded

Thank you for the positive review! We're glad to hear you had a professional and smooth experience with Allan at Scott Honda, even during renovations. We appreciate your recommendation!

May 15, 2026

Was contacted within 15 mins of a query. Lead to a test drive, within the week,and a new car bought. Appreciate Aaron Schmidt,Eric Roig and the Scott Honda group More

by deeosb393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Scott Honda of West Chester responded

Thank you for sharing your positive experience! We're delighted to hear that Aaron Schmidt and Eric Roig provided you with such prompt and efficient service, leading to your new car purchase. We appreciate your kind words and are glad you're happy with your experience.

May 14, 2026

It was easy to make the appointment and the appointment was handled well including a discount and all the work was performed to my satisfaction. Great experience! More

by sualldway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 14, 2026 -

Scott Honda of West Chester responded

Thank you for sharing your positive experience! We're glad to hear that you found it easy to make an appointment, that you were happy with how it was handled (including the discount!), and that the work met your expectations.

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