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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,647 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,647 reviews

January 29, 2022

Service at Scott is easy. Easy to set up and change appointments, great flexible hours and the facilities are very good. Service team is friendly and helpful More

by rb_crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Scott Honda of West Chester responded

"Service at Scott is easy." That's a guarantee for all of our guests! Earning your total satisfaction has always been our goal so we understand that being "flexible, friendly, and helpful" will allow you to have a 5-star experience in our Service Center. We're so glad we could help :) Thanks for sharing your awesome feedback!

January 28, 2022

Good service, happy to deal with them. Took a while to get scheduled in! Thank you More

by eldredgerce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
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Jan 31, 2022 -

Scott Honda of West Chester responded

And we're happy to provide such "good service!" Thanks for giving our team the opportunity to earn your total satisfaction. We appreciate your patience and understanding as we accommodate all of our guests' requests for service. Your 5 stars mean the world to us :)

January 27, 2022

Always pleasant to deal with. Car ready on time. Everyone there is very nice and always greeted as soon as I arrive. More

by Jimlitt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Jan 28, 2022 -

Scott Honda of West Chester responded

Jim, your 5-star feedback means so much to us! Thanks for sharing. Our team is committed to earning your total satisfaction so it's awesome to hear that you enjoyed your recent visit. Quick, reliable, and friendly service is the Scott guarantee!

January 27, 2022

Scott Honda Drive In Service is very convenient and professional. Great waiting area. My car was inspected and recommended service was fast and reasonably priced. More

by Duke1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Jan 28, 2022 -

Scott Honda of West Chester responded

Thank you, Duke, for sharing your 5-star recommendation! We're happy to offer our 'convenient' services— your comfort is our priority, after all! Earning your total satisfaction is a huge reward for our team. We appreciate you!

January 27, 2022

Carlos and Rob made the car search and buying process painless and easy! Everyone involved was helpful and friendly More

by jml1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cole, Lino Santiago, Marius Krawiec, Cliff Ashamole, Rob Gill, Carlos Nunez
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Jan 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5 stars with us! Our team's committed to making the car buying experience "painless and easy" for all of our guests so we're thrilled knowing Carlos and Rob followed through for you. We're glad our friendly smiles and helpful advice made your visit even better :) We wish you many happy miles ahead!

January 26, 2022

We get great service from Scott Honda. They are always so responsive and very knowlegeable More

by Dbb13054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Jan 27, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're always happy to offer the best service to our valued guests. Our team relies on expertise and clear communication so we can get you back on the road quickly and safely. We're so glad we could earn your satisfaction!

January 26, 2022

I’ve been dreaming of this car and Carlos made my dreams come true. Everyone there was so nice and helpful. Still unbelievable thank you so much Carlos! More

by aleyna Darcin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Carlos Nunez
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Jan 26, 2022 -

aleyna Darcin responded

I’ve been dreaming of this car and Carlos made my dreams come true. Everyone there was so nice and helpful. I still can’t believe i have my dream car as a 19 year old. Thank you so much Carlos for everything!

January 26, 2022

Had a great experience! The receptionist gave us a tour of the dealer as soon as we walked in she was super nice! Carlos was amazing as well as the finance manager. It was my sisters first time buying a ca More

by asena_darcin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Carlos Nunez
Report | Print
Jan 26, 2022 -

asena_darcin responded

Had a great experience! The receptionist gave us a tour of the dealer as soon as we walked in she was super nice! Carlos was amazing as well as the finance manager. It was my sisters first time buying a car on her own and they made it very special! Thank you so much, you guys were awesome!!

January 26, 2022

Carlos treated us well, was patient as we decided what we wanted and helped us navigate the current crazy car market. More

by pjgorenc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Carlos Nunez, Harry Tarabicos
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January 26, 2022

We have been taking our vehicles to Scott Honda for years, and we have always had great service. Everyone is respectful and efficient. Vaughn Reese was very courteous, and explained everything to me in More

by Jswe366914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Scott Honda of West Chester responded

We're so grateful for your loyalty to the Scott team! When you visit our Service Center, we always want to make sure you have a 'pleasant experience.' Knowing that Vaughn took such great care of you and your vehicle means we're on the road to success and we couldn't be happier! Respect, efficiency, and clear communication — that's the Scott guarantee :) Thanks again for sharing your 5 stars!

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