Scott Honda of West Chester

Our experience at Scott Honda was wonderful. We have bought Hondas there since 1986. Allen was clear and helpful on pricing and selecting options. He also showed us how the car operates as a We have bought Hondas there since 1986. Allen was clear and helpful on pricing and selecting options. He also showed us how the car operates as a hybrid engine was new to us. Financing with Eric was a pleasure. He explained the warranties and contracts available. All in all, we would recommend the ScottHonda dealership for sales and ongoing maintenance. More

Their employees are always friendly and accommodating. They keep you informed as your vehicle is being serviced. They keep you informed as your vehicle is being serviced. More

Calvin was a fantastic help and knew the ins and outs of everything. I got a crv lease at a very fair price everything. I got a crv lease at a very fair price More

I took my vehicle on April 30th for noise and heating issue. I dropped it off at 9.30 as per the appointment provided. Did not hear back till 3.30 and the advisor indicated that brake rotor and pads need issue. I dropped it off at 9.30 as per the appointment provided. Did not hear back till 3.30 and the advisor indicated that brake rotor and pads needs to be changed along with a coolant flush for a heating issue. He indicated that it was too late in the day to have this completed so I had to wait till next day. In the past (I bought my vehicle here in 2012 and had been servicing it ever since at Scott) these things are typically done the same day especially when you drop off the vehicle early in the day. Now after I picked up the vehicle and came home I still notice the noise issue is not resolved (I spent $2000+ as well) . I called back and the scheduling person said they cant take a look till Tuesday (May 5th) and that I have to drop it off again. I had to contact customer service manager to get me on Monday. I dropped off the vehicle today at 9.00 am and later I get a message from advisor that my car will not be looked at today and will need to wait till tomorrow. I am really disappointed and frustrated with the whole situation. First I had to leave my vehicle overnight and still issue is not resolved. I call back and they say I have to wait till Tuesday and may have to leave it again. I had to contact the customer service manager to get me in today and now they say it will need to be looked at tomorrow. The car has been in the shop for 4 days for a brake and heating issue. . This has never been my experience at Scott but look like the standards have gone down. I had plans for the weekend that I had to change due to the issue not being resolved, now I have to make alternate plans for doctor appointment tomorrow. that I need my car for. I don't understand why they have appointments and still cant look at the vehicle on that day. Very, very disappointing. More

From start to finish I had a great experience at Scott Honda. I was there on a couple of busy Saturdays (probably says a lot about them) and yet I was still taken care of both times. Allen Ma was great wh Honda. I was there on a couple of busy Saturdays (probably says a lot about them) and yet I was still taken care of both times. Allen Ma was great while I was there and whenever I had questions after my visits. Laura was equally great as I took care of the paperwork. Low pressure, full of information I needed to make my purchase. More

Scott services department gave me professional treatment . I bought a used car here this past November. First time using their service . They kept me informed of what needed to be done to my car. I will . I bought a used car here this past November. First time using their service . They kept me informed of what needed to be done to my car. I will use their service in the future. Thanks, Nick Stuardi More

I brought my Honda Fit to dealership with a burned out bulb and they fixed it in less than 1 hour. They were excellent bulb and they fixed it in less than 1 hour. They were excellent More

Allen was very helpful. He communicated clearly on pricing without any gimmicks, etc. Allen also guided us through the features of the car and other steps needed (financing, He communicated clearly on pricing without any gimmicks, etc. Allen also guided us through the features of the car and other steps needed (financing, etc.). More

Allen was very helpful throughout our car buying and trade-in process. He followed up on questions in a timely manner and wasn't pushy about moving things in any particular direction. trade-in process. He followed up on questions in a timely manner and wasn't pushy about moving things in any particular direction. More