Scott Clark Honda

Neil had us in and out of the dealership within hrs. Called first thing that morning just to check out my husband interest in the vehicle. One he knew we were serious he made it happen. We emailed him a Called first thing that morning just to check out my husband interest in the vehicle. One he knew we were serious he made it happen. We emailed him and by time we drove to charlotte he had everything ready to go. Very respectful gentleman and professional gentleman if you need to purchase a vehicle some see him. More

While my husband and I were waiting for the non-existent Subaru that I had scheduled to purchase to be brought out this afternoon, we had the opportunity to chat with a lovely gentleman there waiting for hi Subaru that I had scheduled to purchase to be brought out this afternoon, we had the opportunity to chat with a lovely gentleman there waiting for his car to be serviced. We talked about how horrible it is to deal with car buying, how poorly women are treated when it comes to purchasing cars or even servicing cars. Boy did we get that right huh? I had a solid appointment scheduled for today, which the salesperson even confirmed in email this morning after the used Subaru I was coming to see was sold last night. Both my husband and I took time off our jobs today and no one at the dealership had the common decency to cancel this appointment. Once again a miserable experience with another dealership. I realize car sales people have to make a living by selling cars, but it is too much to ask that they also show a little respect for those of us in terrible situations that just need to get a car? Good luck to those of you looking for an honest dealership and looking to be treated respectfully. You should not expect that from Scott Clark Honda. UPDATE: The dealer reached out and offered to resolve the issue with many apologies for our experience. I was humbly surprised to find that they were able to find a very similar vehicle to what I was expecting to purchase and even went so far as to upgrade with the features I wanted at their expense. I have never had a good experience with a car dealer but I can now say there is a dealer in Charlotte that is looking out for their customers and concerned for their reputation. I would recommend when looking for a new or used vehicle that you check out Scott Clark Honda. More

Neil was very professional and helpful when helping me purchase a new vehicle. He made the whole process easy and painless. purchase a new vehicle. He made the whole process easy and painless. More

Neil was great! He made the whole process easy and efficient. I would recommend working with Neil if you are looking for someone who is honest and professional! He made the whole process easy and efficient. I would recommend working with Neil if you are looking for someone who is honest and professional! More

I recently had the pleasure of purchasing a Nissan Armada from Scott Clark Honda, and I cannot speak highly enough about their customer service. From the moment I walked into the dealership, I was gre Armada from Scott Clark Honda, and I cannot speak highly enough about their customer service. From the moment I walked into the dealership, I was greeted with warmth and professionalism. The staff took the time to understand my needs and preferences, guiding me through the entire purchasing process with patience. What truly stood out to me was their consistent follow-up after the sale. The team ensured that I was satisfied with my new vehicle and addressed any questions I had, making me feel valued as a customer. Their commitment to customer care didn’t stop once I drove off the lot; they genuinely wanted to make sure I was happy with my purchase. Overall, my experience with Scott Clark Honda was exceptional. If you're looking for a dealership that prioritizes customer service and support, I highly recommend them! Thank you, Scott Clark Honda, for making my car-buying experience so positive! More

Friendly knowledgeable caring listens concerned Educated and educates Accommodating Calming careful clean flexible follows up Educated and educates Accommodating Calming careful clean flexible follows up More

Sociable and friendly service from all involved, as well as a great deal on the vehicle as a great deal on the vehicle More

I recently had the pleasure of being assisted by Neil and I couldn't be more impressed. Neil was extremely patient, professional, and genuinely about finding the best deal for me. He went above and beyond to I couldn't be more impressed. Neil was extremely patient, professional, and genuinely about finding the best deal for me. He went above and beyond to ensure that all of my questions were answered and that I felt comfortable. It's rare to find someone who is both efficient and personable, and Neil was just that. Thank you, Neil, for making a stressful situation so much easier!! More

Customer service is outstanding. Vehicles are very reliable and nice. Everything is just top tier. Vehicles are very reliable and nice. Everything is just top tier. More

Had a very awesome experience! Very laid back and very knowledgeable! Will be my go to guy from now on! Very laid back and very knowledgeable! Will be my go to guy from now on! More