Scott Cars - Scott Lot
Allentown, PA
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41 Reviews of Scott Cars - Scott Lot
I bought a 2011 s40 Volvo on 1/19/12. We ran into a few issues because I was divorced and my ex husbands name was on the title of my trade in. He lived an hour away and wouldn't drive down to sign the tit issues because I was divorced and my ex husbands name was on the title of my trade in. He lived an hour away and wouldn't drive down to sign the title over. Additionally my drivers license renewal card expired unbeknownst to me. The staff at Scott Volvo was wonderful and my sales person Beth Marouchoc offered on her day off to personally drive the documents to my ex for his signature and deliver the Volvo to my office personally once I renewed my license. Kudos not only to Beth but to Scott Volvo for having such an accommodating and friendly staff. I would certainly buy from there again and refer my friends and family. Kimberly Clark More
Dealership, its sales staff and service people are customer friendly in general, and Pete, our salesperson was especially so. Patiently answered all questions, made sure the answers he gave were satis customer friendly in general, and Pete, our salesperson was especially so. Patiently answered all questions, made sure the answers he gave were satisfactory and followed up with any aspects that needed elaboration. Twice he met with us when he was not actually on duty to accommodate our schedule. Always courteous, friendly (prior, during negotiations and after the sale). All in a pleasant setting (showroom, sale closing offices) as well. More
We purchased 2 new vehicles from Scott Volvo (within 8 months) due to the friendliness and great customer service. We have not bought a new vehicle in 5 years and due to a prior bad experience, we were a months) due to the friendliness and great customer service. We have not bought a new vehicle in 5 years and due to a prior bad experience, we were apprehensive with the whole car buying experience. Pete made the buying experience very relaxed and easy. He explained everything thoroughly and even spent alot of time with us after the sale explainning additional features on the vehicles. He spent alot of time setting up our cells phones. That extra time after the sale was greatly appreciated. It is difficult these days to find quality customer service. We were extremely please with Pete's follow up. A measure of great service is the willingness of your customers to recommend you to others. I have and will continue to recommend Pete and Scott Volvo to everyone looking to buy a vehicle. Scott's service has also been excellent thus far. The ability to use a "loaner" vehicle is a tremendous benefit - thank you. More
Scott Volvo is a class act from start to finish. We dealt with Pete Scherb, who exemplifies stellar customer service with superior knowledge of vehicles, patience and speedy follow-through. Buying our car wa with Pete Scherb, who exemplifies stellar customer service with superior knowledge of vehicles, patience and speedy follow-through. Buying our car was a huge decision for us and trusting our dealership was important. We continue to be impressed by the level of customer service offered at Scott Volvo. More
I specifically wanted to deal with a woman, and Beth went far above my expectations in her knowledge of the car, and above all service and friendliness! far above my expectations in her knowledge of the car, and above all service and friendliness! More
I really enjoyed the cordial atmosphere at Scott Volvo, and felt very comfortable with Beth and the other folks I worked with! The xc60 is a wonderful car to drive, and I plan on a very long relationship w and felt very comfortable with Beth and the other folks I worked with! The xc60 is a wonderful car to drive, and I plan on a very long relationship with it! More
I was very pleased to work with Beth. She was very easy to talk to, and I never felt pressured to buy the car. She answered all of my questions, and fufilled all of my requests. It was a no-hassel car b to talk to, and I never felt pressured to buy the car. She answered all of my questions, and fufilled all of my requests. It was a no-hassel car buying experience, and I am so happy with my Volvo S60! More
Beth was wonderful to work with. She was informative and did not pressure us to purchase the car. She returned calls promptly with answers to follow up questions. did not pressure us to purchase the car. She returned calls promptly with answers to follow up questions. More
As an established family owned dealership Scott has become my go to automobile destination. As you can see from my answers above....Y would I change? become my go to automobile destination. As you can see from my answers above....Y would I change? More