Scoggin-Dickey Subaru

Dan in finance was awesome! My salesman was super knowledgeable about Subaru and got everything hooked up well. There was no haggling back and forth. My trade in value was spot My salesman was super knowledgeable about Subaru and got everything hooked up well. There was no haggling back and forth. My trade in value was spot on for what I wanted. Overall a great experience! More

Amazing customer service! Chris Louis is very knowledgeable gentleman and super friendly. Dan Massey, Finance manager was very helpful explain everything in detail Thank you guys! knowledgeable gentleman and super friendly. Dan Massey, Finance manager was very helpful explain everything in detail Thank you guys! More

This is about the inadequacy of Subaru service at this location. First, they only have one service advisor and he has to run all over the campus because apparently they don’t have runners and drivers to m location. First, they only have one service advisor and he has to run all over the campus because apparently they don’t have runners and drivers to move vehicles. They service advisor is doing the work of three people. Second, I brought my 10 year old Forester in for a high mileage routine maintenance. This requires parts that this location doesn’t keep in stock, turning a one day job into a four day job. This location also does not have dedicated service bays in the Subaru building. In other words, they want to sell them but aren’t seriously prepared to efficiently maintain them. I love my Forester and have had great service in other locations. Given the state of service in this location, I don’t see how I could buy a Subaru in Lubbock until and if they get serious about building a real service department for Subaru v More

Great service experience Great experience, took less than 20 minutes, for 6 month maintenance. Drive up...service door opens....drive in. Wait in a nice waiting room with Great experience, took less than 20 minutes, for 6 month maintenance. Drive up...service door opens....drive in. Wait in a nice waiting room with magazines, comfortable chairs, and free beverages. My car was clean, and parked nicely out the back door. Even fixed my tire pressure light. Loved it.. More

Will be back!! If I could give 10 Stars, I would! My salesman, Shawn, made everything so easy start to finish (give that boy a bonus! ;) ) and the manager, Matt, ma If I could give 10 Stars, I would! My salesman, Shawn, made everything so easy start to finish (give that boy a bonus! ;) ) and the manager, Matt, made me feel like family! I will be back for another when the lease is up on my Impreza, there’s no one I trust like this dealership! More

Great experience! Very happy with the service and friendly salespeople. Found the car I wanted and had me set up and ready to go in no time. Would highly recommend giv Very happy with the service and friendly salespeople. Found the car I wanted and had me set up and ready to go in no time. Would highly recommend giving them a try. More

Great experience! Scoggin- Dickey went the extra mile to get me financed, it was a challenge & they got it done. The employees were very friendly & great to work with. Scoggin- Dickey went the extra mile to get me financed, it was a challenge & they got it done. The employees were very friendly & great to work with. I highly recommend them! More

Fantastic service experience My wife and I were driving to New Mexico for a ski trip and started having engine problems. Scoggin-Dickey was the closest Subaru dealership in the ar My wife and I were driving to New Mexico for a ski trip and started having engine problems. Scoggin-Dickey was the closest Subaru dealership in the area- so we headed there. The service advisor, Louise, was fantastic! She got our car into diagnostics quickly, provided us a loaner car, and we continued on with our trip. Cory, the mechanic, got the part shipped in and fixed the car up quick. Louise even came in on a Sunday to swap cars out so we could head back to Austin. A car purchase is only as good as the service that backs it up and these guys go above and beyond for their customers! More

Pitiful Make sure to check Kelley Blue Book before purchasing one of their vehicles. If you don't, you will end up paying at least 6,000 more then what the fa Make sure to check Kelley Blue Book before purchasing one of their vehicles. If you don't, you will end up paying at least 6,000 more then what the fair purchase price actually is! When explaining the fact that they had extremely overpriced their vehicle to the salesman, I was disrespected and offended. The two salesman that I spoke to had a complete disregard for the customer and stated that I was incorrect, even though I had the facts to back it up. Honestly, I don't care what website you use to value your cars, Kelley Blue Book, the website that millions of americans trust to create good deals, is more accurate then whatever website Scoggin-Dickey is using. In conclusion, I would never purchase a vehicle from this dealership, and I suggest that none of you do also. If I give no stars I would. More

Awesome I had the best car buying experience to date at scoggin dickey subaru lubbock I have bought cars six times before at different dealerships in and out I had the best car buying experience to date at scoggin dickey subaru lubbock I have bought cars six times before at different dealerships in and out of texas really helpful and friendly, worked with the best finance guy and manager overall experience was amazing More