
Schwartz Mazda
Shrewsbury, NJ
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591 Reviews of Schwartz Mazda
Customer Service My comments are for Tommy Mauro and Arlene Fay. I want to thank Mr. Tom Mauro for his diligence and attention to my vehicle needs. He went out of hi My comments are for Tommy Mauro and Arlene Fay. I want to thank Mr. Tom Mauro for his diligence and attention to my vehicle needs. He went out of his way to find me the vehicle I needed with the specs I wanted and at a reasonable cost within my budget. He was very courteous, paid attention to the details and delivered in a timely manner. He personally handled the vehicle tittle registration with the DMV with same day service. Ms. Arlene Fay, helped me overcome my banks constraints and beaureucracy to facilitate the expeditious payment to Schwartz, documentation and delivery of same. Altogether, Schwartz Dealership has the best team of staff and salespersons that can exceed the needs of any buyer. I highly recommend them. More
great experiance Reputable dealer. Tom, the Sales Associate, was very respectful and honest. Gave him a list of my needs to make a deal and he made it happen quickly a Reputable dealer. Tom, the Sales Associate, was very respectful and honest. Gave him a list of my needs to make a deal and he made it happen quickly and without too much back and forth. Got a great deal on a new cx-5 and they gave me a great deal on the trade in. These guys are straight shooters. Do your research and come in with a set budget and they will work with you. I will be coming back for my and my wife's next mazda, as well as refer my friends and family. More
5 star Rating. 4th purchase at Schwartz. They treat you 5 star Rating. 4th purchase at Schwartz. They treat you like family. The New Mazda 3 Grand Touring is loaded. Bose, navigation, rear sensor parkin 5 star Rating. 4th purchase at Schwartz. They treat you like family. The New Mazda 3 Grand Touring is loaded. Bose, navigation, rear sensor parking, heated seated, leather interior. Great look, like driving a very expensive sports car. Tom is very helpful and knowledgable and the staff is great. Looking forward to my next trade in in 2 years. More
Tommy Mauro was absolutely professional, courteous, knowledgeable about all models! There was no pressure at all, and the quickly negotiated price was amazing. Wonderful experience! knowledgeable about all models! There was no pressure at all, and the quickly negotiated price was amazing. Wonderful experience! More
My experience was a total unexpected pleasure. The reason My experience was a total unexpected pleasure. The reason I say unexpected is I had little interest in leasing another CX9, not that I was unhappy My experience was a total unexpected pleasure. The reason I say unexpected is I had little interest in leasing another CX9, not that I was unhappy with it I just wanted to return it and get a Chevy. Neil and Mark made me feel at home right away, that made me hang around. It should be noted that I truly hate the whole car buying experience. Joe was able to work a very fair deal and Anthony mad the financing torture minimal. This Fab Four should be commended in dealing with a true pain in the xxx like myself. When I walked in there was less than a 10% chance of me releasing another CX9 and in the time it takes to fly to Florida I was driving one home More
Very friendly atmosphere. Easy going, not high pressure. Both the Internet guy TJ and my salesman Chad were very pleasant and made me feel very comfortable. Love my Cx5! Would recommend to everyone! Both the Internet guy TJ and my salesman Chad were very pleasant and made me feel very comfortable. Love my Cx5! Would recommend to everyone! More
I took an internet quote for a new 2014 mazda 3 and TJ promptly replied back with the internet special price. The price seemed to be quite competetive so I called back to confirm if its for the right mode promptly replied back with the internet special price. The price seemed to be quite competetive so I called back to confirm if its for the right model year and that if there are any other charges applicable. I was told that apart from the price i owe the regular dealer fee + applicable taxes. Reading all the good reviews on dealerrater.com I decided to take a chance and visited them, it took me an hour to get there. Neil & TJ greeted us and Neil took us for a test ride. So far so good! Just when I anticipated that its a walk in and walk out with the car deal, Neil sat down on table with paper and asked if I currently owe mazda and that If I am eligible for military discount. He told me that the internet special price includes those discounts. Little did I know that this dealership expects everybody who visits them to have owned a Mazda and has served in Military!!! How ridiculous does that sound. Upon arguing with him, he showed me a little "Starred" clause which somewhere in some lost corner of the email says that the price includes the qualified discounts. I was quite upset having driven all the way to schwartz mazda and felt cheated by this dealership. I advice anybody who walks in with there internet special to please clarify over the phone regarding the validity of the quote. These people are here to cheat. One more tip, I noticed that they were quite conservative over the phone, means they were not fully transparent with the customers over the phone too as they want you to come in with the falsified quote. I wouldn't suggest anybody to make a purchase with them. More
My wife and I (along with Baby Christopher) would like to thank everyone over at Scwhartz Mazda. We came to your dealership yesterday for a service issue and ended up leaving with a new vehicle. Funny how ye thank everyone over at Scwhartz Mazda. We came to your dealership yesterday for a service issue and ended up leaving with a new vehicle. Funny how yesterday's events transpired, however we could not be happier with the outcome. My family now has a brand new, reliable and safe vehicle that will be with us for years to come. More
Great experience buying a new Mazda at Schwartz. Neil was friendly, courteous, and patient, definitely not your typical salesman. Took me around the lot and walked thru each model, explaining all the fe was friendly, courteous, and patient, definitely not your typical salesman. Took me around the lot and walked thru each model, explaining all the features and differences until I found the one I wanted. No nonsense negotiation, I never felt pressured, and ended up getting an honest deal on a great car. This dealer definitely has a family owned feel to it, and it's nice to support a place that has been in the local area for so long. While the inventory might be bigger at other mega-corporate dealerships, the service here makes the difference, and they actually were the only place around that had the color, interior and options I was looking for. Gotta love Ernie Vee in finance too! I am absolutely going to recommend this dealership to family and friends. More
It's great to see that this store have hired new managers there old ones were the worst!! There staff has been improved 100% and realize that customers just want a relaxed atmosphere to buy a car w managers there old ones were the worst!! There staff has been improved 100% and realize that customers just want a relaxed atmosphere to buy a car without any games.....if you are in the market for a Mazda or a used vehicle this is the place to go. My previous Mazda was from Irwin in freehold now I'm a Schwartz customer for life! Big thanks to joe and frank the managers they are finally real people thank you sincerely ! More