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Schumacher Volvo Cars of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
272 Reviews

272 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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April 08, 2023

Service Mgr, Eric, is very attentive, cares greatly, is so pleasant on top of it. I appreciate his out of the ordinary great service. Andres, Sales Rep,goes the extra mile and great at explaining the navi More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Sales
Apr 11, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 24, 2023

It was very easy to get assistance and Chris Pineda was extremely kind, knowledgeable, helpful and very polite More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words, Marsha. We really appreciate you taking the time out to share your experience with us.

March 24, 2023

The service team at Schumacher Volvo are top notch but Erick Rivera is amazing! He is beyond professional, knowledgeable and is always so polite and really cares about me and my car. I highly recommend More

by Ingela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 05, 2023

The service team at Schumacher Volvo are top notch! They are fast and efficient. Chris explained what was going on with the car every step of the way. More

by Liz Cohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Liz, thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 02, 2023

Volvo of the Palm Beach has an exceptional team of experts, guided by the service manager Richard and one the key player my main guy Erick, they went to the moon and back to make sure I was satisfied More

by swynns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Ribatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Henriquez
Mar 03, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Steve, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

February 15, 2023

Schumacher is truly a 'family' dealership and are true to their mission statement that they want to be your dealership for life. Jaden was helpful on the phone when coordinating the service visit and Devin More

by rbedasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden, Devin
Feb 15, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

February 07, 2023

Erick and the staff are a great team, supportive and cohesive; making a service experience pleasant, informative and comforting that my motoring investment is being cared for by the best people. More

by Rich
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

We are glad you had a good experience, please let us know what we can do better next time to earn a 5-star rating. Customer service Manager, Schumacher Auto, 561 253 6733.

January 26, 2023

Erick Rivera is very Knowledgeable, professional, courteous and kept me informed at all times of the status of my service. More

by csylves8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 21, 2023

Wonderful, and Erick Rivera was most helpful. He was so accommodating and couldn’t have been nicer and more friendly. More

by Oebro1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

January 20, 2023

Your service advisor,Erick ,made sure to get the service done in a timely manner. His pleasant demeanor and incredible car knowledge are a real asset to your dealership. I will be back for my next appt. More

by Bshee4247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Rivera at service take in....what a nice lady
Jan 23, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We appreciate your business.

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