Schumacher Volvo Cars of the Palm Beaches

When my lease was coming up on my 2008 S40 I decided I wanted to get a 2011 Volvo XC60. Weeks before my lease maturity date I started doing research on pricing and information online and 2 weeks before I wanted to get a 2011 Volvo XC60. Weeks before my lease maturity date I started doing research on pricing and information online and 2 weeks before I needed to finalize the purchase I sent a request via email to the sales manager of every Volvo dealership in South Florida from Miami Dade county through Palm Beach. My request was simple... please have one of your sales associates send me a comprehensive breakdown of the numbers for purchasing and financing this vehicle. The emails and phone calls that I got back were garbage. Between not giving me any numbers to telling me I need to come to the showroom to get what I was looking for I was very frustrated with the process. I received a very straight forward email from Matt with the information I was requesting and went through a few additional questions and concerns back and forth via email. Just a few days later my husband and I went in looked at the car, discussed the numbers a bit further and signed the paperwork. He made the process so simple and he was a true professional... something very hard to find in the car business. I believe we got a great deal on this SUV and I will be very happy to drive it for the next few years until I get my next Volvo from Suburban. More

I found a car that fit my criteria on the internet. Even though the dealer was not open Sunday, David got in touch with me. He even made himself available on a day off to do this deal. He remained communica though the dealer was not open Sunday, David got in touch with me. He even made himself available on a day off to do this deal. He remained communicative through the whole process including after the sale. The entire transaction was dealt with in a timely, professional and courteous manner. I made the trek from Miami for this car and am glad I did. More

We have found the entire experience, from sales to service, to be a pleasant experience at Suburban Volvo Pam Beach. We have both of our Volvos serviced at the dealership. Service Manager, Steve Hough service, to be a pleasant experience at Suburban Volvo Pam Beach. We have both of our Volvos serviced at the dealership. Service Manager, Steve Hough and his entire team are very professional and very friendly. More

I came to the dealership to look at a car I saw on line. I walked around the lot for about 15 min. and finally went inside to find a sales associate. I stood around the show room for a while and someone fin I walked around the lot for about 15 min. and finally went inside to find a sales associate. I stood around the show room for a while and someone finally came over to help me. He took me outside to see a car like the one I saw online. The car was not there as an employee was using it. The sales associate was not sure which model car it was. He went to find out. I was left outside while he went inside to get some information about the car I came to see. I assumed he was coming right back. It started to rain. I waited a while and I finally went back inside. The sales associate was at his desk with someone else and apparently had forgotten me. I stood in the showroom for a few minutes watching a few people make themselves look busy and still being ignored by the salesperson. Since I'm smart enough to come out the rain I'm also smart enough not to give my money to people who don't respect their customers.This would have been my third Volvo, but I guess I'll just have to test drive the Mercedes I saw down the street. More

They were super helpful during the sales process, and never pestered me for a decision. Entire staff was excellent. Very patient with all of questions and responsive. The were very honest with the pric never pestered me for a decision. Entire staff was excellent. Very patient with all of questions and responsive. The were very honest with the price I walked in with. Went through USAA Bank's Buying Services. More

I went into the dealership just to look at a vehicle my daughter had found advertised. Since it was the holidays I wasn't intending to purchase one at this time. The condition of the vehicle, the price, th daughter had found advertised. Since it was the holidays I wasn't intending to purchase one at this time. The condition of the vehicle, the price, the quality, and the way we were treated made it difficult to walk away. I never felt pressured about the sale. We were treated very well and I knew if I was going to buy a car that it would very likely be at this dealership. They worked with us on showing the vehicle to my husband and gave us all the time we needed. The customer service we experienced was a pleasant surprise having been in many dealerships in the past. I felt like they were trying to be fair with the price as much as possible and went over and above to help us with the financing. I would wholeheartedly recommend this dealership to friends and family because of our positive experience. We ended up in an awesome car for my daughter, the car of her dreams at a price we could afford. We will return there for sure for our next used or new car purchase. More

I loved the experience with Su Gregg. She was knowledgeable, experienced, friendly, accomodative and very helpful in the determination of choosing my new vehicle. It was a lot of fun. Jim, Micha knowledgeable, experienced, friendly, accomodative and very helpful in the determination of choosing my new vehicle. It was a lot of fun. Jim, Michael and Philip were all very assistive in all the paperwork and smooth transfer of ownership. They were also engaging and congenial. The new S60 T6 really outclasses my trade of a 2006 S60 2.5T. What a car! More

My name is Cezar Kwasiborski and I purchased the vehicle from Suburban Volvo. I like their services and rates. Good customer service and honesty is the most powerful tool to sale someone a car. I would reco from Suburban Volvo. I like their services and rates. Good customer service and honesty is the most powerful tool to sale someone a car. I would recomend this dealership to anyone and their services. More

The people at Suburban Volvo of Palm Beach were professional, courteous and most of all direct. Car buying is so often a negative experience. It's nice to go into a dealer and leave knowing tha professional, courteous and most of all direct. Car buying is so often a negative experience. It's nice to go into a dealer and leave knowing that if you had to buy another car you go right back to them. It must also be very nice for them!!! More

I actuallycame in for service on my xc90 and went home with the loaner, which was the 60.Another person who helped me along with Tom was the mechanic. He had actually come from the dealer ship I came f with the loaner, which was the 60.Another person who helped me along with Tom was the mechanic. He had actually come from the dealer ship I came from in Stuart, where I was NOT happy with. This survey is a pain! To wite a minimum amount of words needed is ridiculous. More