Schumacher Volvo Cars of the Palm Beaches

Yovonne Felix was my service rep at Saturn of West Palm Beach. When Saturn was discontinued I was concerned about where I could get good service. I can tell you horror stories about bad service from some d Beach. When Saturn was discontinued I was concerned about where I could get good service. I can tell you horror stories about bad service from some dealerships. When I heard that "my guys" were now at Suburban Volvo I was relieved to know that there is a place where i can get my car serviced without worry. My thanks to Suburban. Jim Waldeck More

the car I replied to was sold from underneath me while I was going to the dealership. The salesman was not very forthright, unknowledgeable and unwilling to assist and was only concerned with the sale and n was going to the dealership. The salesman was not very forthright, unknowledgeable and unwilling to assist and was only concerned with the sale and not customer service. Jumbled all the numbers. Not very trustworthy. Volvo was never serviced despite claims of being certified. Fog lamps did not operate. Unwilling to paint small chips on bumber. Unwilling to provide floor mats and touch up paint. Electric sockets were also inoperable. Finance Department was ok but I would not recommend this dealership nor would I purchase another vehicle. Do not believe a word Elliot tells you. Lie, Cheat and Steal.....thats what its all about at Suburban More

We traveled from St Peterburg to West Palm Beach. Mark Arnitz and staff at Suburban Volvo were great. We purchased vehicle and could not be happier. Arnitz and staff at Suburban Volvo were great. We purchased vehicle and could not be happier. More

Great Experience! Everything from the test drive to the final signature to purchase our brand new Volvo. Thanks again Mike for all your hard work and for putting us in such a fun car...love it! final signature to purchase our brand new Volvo. Thanks again Mike for all your hard work and for putting us in such a fun car...love it! More

Arnie was sincere, friendly and very supportive of our buying process. We live 2 hours from the dealer and we told him we were shopping with several dealers. Arnie called us to check in and keep us info buying process. We live 2 hours from the dealer and we told him we were shopping with several dealers. Arnie called us to check in and keep us informed of new inventory and held the car as we drove down there even though he had a buying customer at his door. We highly recommend Arnie to work with on your next car purchase. More

Matt was an outstanding salesman. Would highly recommend him for any and all future transactions. He made buying a car pleasant and hassle free. A+ him for any and all future transactions. He made buying a car pleasant and hassle free. A+ More

I followed Yovonne Felix, Service Consultant Extraordinaire to Suburban Volvo and had my L300 Saturn serviced ! His professionalism, dedication to his customers and communication skills are Extraordinaire to Suburban Volvo and had my L300 Saturn serviced ! His professionalism, dedication to his customers and communication skills are outstanding!Yovonne put me in loaner car, an 2011 S80 Volvo. I told him they could have my L300 Saturn, and I would keep the S80,but the offer was declined. After driving the S80 , fell in love with it, wanted it but knew it was out of my reach.$$ He told me that purchasing my Next car should be at Suburban Volvo of West Palm Beach. WOW, what a friendly and professional service department. I decided to buy a new car. I had a stomachachejust thinking about it!Yovonne referred me to check out the awesome Suburban Volvo website! The Great Matthew Arnitz, Internet Sales Consultant emailed me consistently with update information. Calling Matthew on June 6th was the best phone call I ever made! He found a fantastic deal for me on my dream car the S80 ! Driving the S80 was love at first sight and an experience of a lifetime, never mind possibly owning one. My next phone call and meetings began with the Amazing Howard Stravitz,Finance Manager Guru of West Palm Beach! He is honest, motivating, patient, has a great sense of humor, knowledgeable and an Exceptional Finance Manager ! Special thanks to Jim Sabo,General Manager of Suburban Volvo of West Palm Beach for adding Saturn customers to your wonderful dealership ! You have an outstanding team, thanks to your Superior leadership! Sincerely Jody Stevens More

Saw an ad on the internet and called ,spoke to Salesman Louis Obregon about a used 2002 Lincoln that he had in stock. Made an appointment for another day to see the vehicle. When I arrived the vehicle was Louis Obregon about a used 2002 Lincoln that he had in stock. Made an appointment for another day to see the vehicle. When I arrived the vehicle was clean,battery good, had gas and was ready to be test driven which is more than I can say for other cars at other dealerships that I had seen in the past. Soon after inspecting the vehicle I was introduced to Howard Stravitz who did whatever he could to assist me trading in my old vehicle and obtain finance for the newer one. The deal was complete in 2.5 hours from begining to end. Unfortunately later that night I was showing my new (to me) vehicle off to my friends when the passenger window dropped into the door ...... The next morning I went up to the dealership early in the morning and saw one of the managers JIM SABO and showed him what happened to the car i purchased 12 hours earlier. When he saw what had happened he immediately took my Lincoln into the Volvo service area and a few hours later the window was fixed car was cleaned and fully gassed up- no charge. Now that's customer service and I am a satisfied customer. More

Looking for used S60, we located Suburban Volve and drove 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a coup 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a couple more vehicles that were 3X more than we wanted to pay. almost 4 weeks went by and Elliott would test me and ask if we found a S60 yet. I texted him back and said no. He stated that he had an S60 for $8995 and encouraged me to take a look. We ended up finding a beautiful S60 on Autotrader. The car was $6995, year 2002 and 95Kmi. I texted Elliott on Sun. 5/23 and asked if car was sold. The next morn, Elliott texted me a nd said car was avail. My wife and I drove down and drove car. Heard a hissing a dn a clunk noise on 1st test ride. Elloiott introduced me to Shop Foreman and we took a drive, The shop faremean diagnosed his on the road as a leaky needle bearing under steering column wheiiich he fixed when we returned. He aslo heard the clunk noise that I thought was a left front ctrl arm busing. The foreman and I returned to dealership where he asked if I wanted him to put car up on lift. This sold me on the car. I was able to confirm no rust, no fluid leaks and no chassis or component issues underneath. The Shop Foreman has the rear cntrl arm bushing lubed and retorqued and this fixed the clunk noise. I then processed paperwork with Elliott and Howie (biz mngr). Elliott allowed me to use his phone to contact my company credit union. Financing was secured and I signed papers, received metal lic. plate, registration and all paperwork. The employee professionalism and engagement was impressive and I will be back in a coupel years to buy a pre-owned XC60 for sure. GREAT Buying experience because they listened to the things I was interested in....safety and mechanical reliablity for $6995!!! More

David was able to negotiate a good price for the C70 we bought. He also drove to car to our house the next day and spent a good deal of time getting our insurance set up. No "car salesman" pressure. A p bought. He also drove to car to our house the next day and spent a good deal of time getting our insurance set up. No "car salesman" pressure. A pleasure. Review is too short? Tough! bla,bla,bla More