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Schumacher Volvo Cars of the Palm Beaches

West Palm Beach, FL

4.9
949 Reviews
“ To Serve Customers for Life” That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment are long-lasting. For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions. I invite you to join the Family of Satisfied Schumacher Customers.
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3001 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 949 reviews

April 23, 2014

New lease This was my first experience with suburban and sales person Maryanne. The overall experience was excellent. Maryanne was a pleasure to interact with, More

by Pudnick93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon oxley, Maryann Swejkoski, Pierre Agenor
April 15, 2014

Good vehicle, bad support I purchased a 2006 Audi A4 via the internet. They had a good price and the vehicle was in good shape. After they received my wire transfer, the serv More

by Pla4food
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 29, 2014 -

Schumacher Volvo Cars of the Palm Beaches responded

We're very sorry for the less than stellar experience that you had with our store following your purchase. As our team has explained to you, your salesman separated from our dealership very shortly after your deal was processed, and failed to pass along the necessary information regarding what he was working on at the time of his departure. We realize that we should have been more proactive in following up with his customers to make sure that they had been taken care of, and we apologize for not doing so. Thank you for making us aware of your concern, as we would have never known there was a problem had you not communicated this issue to us. We will use this situation to improve our processes going forward. We appreciate you allowing us the opportunity to work with you to rectify this problem and to recover the outstanding balance due to you for taxes. We encourage you to contact our Retail Operations Manager, Danny Gruber, at (561) 471-7600 if you’d like to discuss this matter further, or should you require any additional assistance. Thank You.

February 10, 2014

I gave this dealership and my salesperson Maryann a % star rating because I was treated with fairness, honesty, and respect. The were staight forward with no gimmicks and delivered the car for the price More

by podiatrist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski, Pierre Agenor
February 02, 2014

Louis Obregon was very friendly and (unlike other dealer salesman) very "not pushy". We came in for the test drive prepared with insurance cert., copies of our DL and a map of where we wanted to take the c More

by Charliefewhairs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Obregon, Pierre Agenor
January 30, 2014

I had an excellent experience when I drove 50 miles to Suburban Volvo.My biggest fear was to get there and the car already sold.But when I got there and met Salesperson Maryann she had put a "hold sign" o More

by dogdish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski, Daniel Gruber, Pierre Agenor
January 09, 2014

On Jan. 2nd my husband and I had the great pleasure of On Jan. 2nd my husband and I had the great pleasure of purchasing a 2014 S60 from Louis Obregon at Suburban Volvo. Louis was the most honest and up More

by KellyVPSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Obregon
Jan 09, 2014 -

Schumacher Volvo Cars of the Palm Beaches responded

Kelly V., We appreciate you and your husband traveling the extra distance to shop Suburban, and we're happy that Louis made your visit worth the farther trip. We hope that you both continue to enjoy your new Volvo and have a wonderful new year! Thank you for your business and your feedback.

December 10, 2013

I was pleased from the very begninning with the friendliness of the sales person Elliott. He was straightforward and honest, which is always a plus when buying a car. After dealing with Elliott, More

by alanrcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pierre Agenor
Dec 10, 2013 -

Schumacher Volvo Cars of the Palm Beaches responded

Alan, we appreciate your business as well as your feedback. We hope that you enjoy your new car, and we wish you and your family the happiest of holidays!

August 31, 2013

Maryann Swejkoski greeted my husband and I at the entrance to the Volvo dealership and very pleasantly asked how she could help us. Originally, we were interested in trading in our Volvo XC70 for an More

by Noaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Swejkoski
August 25, 2013

I leased my fourth car at Suburban Volvo Palm Beach yesterday.. I have always worked with Louis Obregon as my salesman and he is just a pleasure to deal with. I am simply beyond pleased with my experi More

by laureneb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Obregon
August 25, 2013

Long story short, I left the dealership with exactly what I wanted for a great price. Jay was extremely helpful, very personable, easy to talk to, knowledgeable about the car, and made the transaction quick More

by RajanRamdev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosner, Jay Rosner
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