Schumacher Volvo Cars of the Palm Beaches

Great job Nice job Sheila Shular! It was a nice experience! It's nice when you can feel like you are treated fairly! I will be back! Nice job Sheila Shular! It was a nice experience! It's nice when you can feel like you are treated fairly! I will be back! More

Very Positive, Fantastic! The Sales Team was very helpful, patient and knowledgeable. A special thanks to Ana, Rolando and especially to Don... They all made me feel at home. The Sales Team was very helpful, patient and knowledgeable. A special thanks to Ana, Rolando and especially to Don... They all made me feel at home. More

Volvo XC90 Purchase I pre-ordered the 2016 Volvo XC90 and worked with Elliott Bates. Since the beginning Elliott has been very engaged in the process and always available I pre-ordered the 2016 Volvo XC90 and worked with Elliott Bates. Since the beginning Elliott has been very engaged in the process and always available to speak to, even on evenings. He properly managed my expectations regarding arrival dates for the car and delivered a very seamless, easy sales process. He has been very structured at following up with the purchase and helping in any way he can. His behavior fully aligns with the vision of premium service I expected from Volvo. More

service for my Volvo XC60 My experience with Marc Friedman in service was wonderful. He kept me updated and was very courteous. He explained everything to me and went out of hi My experience with Marc Friedman in service was wonderful. He kept me updated and was very courteous. He explained everything to me and went out of his way to make sure I was a satisfied customer. More

STOP LIGHT OUT The message came on my dashboard that the stop light was out, I drove to the delaership, which was very clean, the service was quick and friendly. The message came on my dashboard that the stop light was out, I drove to the delaership, which was very clean, the service was quick and friendly. More

Elliott made my purchase experience easy and pleasant When I arrived, I told the salesperson what I was looking for. He told me he had two vehicles that met my requirements, and we spoke about price. El When I arrived, I told the salesperson what I was looking for. He told me he had two vehicles that met my requirements, and we spoke about price. Elliott gave me a fairly good price, but not quite as good as I wanted. I called him back the next day and told him that if he could meet my price, he would have a customer. When he called me back, the deal he offered was barely the equal of what I was quoted the day before. I stuck to my gun and he said he would check with management. He called me back and said they would meet my request, and I went and purchased the car the next day. More

Courteous & Professional Darwin Perez (Service) is always attentive to our needs and is respectful of our time. It's always a pleasure doing business at Volvo of the Palm Beac Darwin Perez (Service) is always attentive to our needs and is respectful of our time. It's always a pleasure doing business at Volvo of the Palm Beaches. More

Volvo Service Great service visit on my Volvo. Comfortable waiting area with TV and magazines. They have a kids area and Dunkin Donuts which my son loves. Great service visit on my Volvo. Comfortable waiting area with TV and magazines. They have a kids area and Dunkin Donuts which my son loves. More

Sheila Shular is the best We own three Volvos and go to the West Palm Beach Volvo dealership for all of service. Sheila Shular is by far the best and most helpful employee we We own three Volvos and go to the West Palm Beach Volvo dealership for all of service. Sheila Shular is by far the best and most helpful employee we have dealt with. For this reason alone I would recommend Schumacher Volvo in West Palm to anyone. More

I question the quality of my car 1 month ago my husband and I leased a S80, this vehicle is one of 4 that we've purchased through Volvo, and the 3rd from Suburban Volvo (the S80 is th 1 month ago my husband and I leased a S80, this vehicle is one of 4 that we've purchased through Volvo, and the 3rd from Suburban Volvo (the S80 is the first leased) I have never had any regrets with our purchases. The sales person Elliott Banks was courteous and professional and the General manager was extremely accommodating. When I needed to trade-in my previous S60, (for a newer model, but more so an AWD, because we needed the vehicle for use during winter in NJ). I did not hesitate to return to Elliott Banks at what I thought was Suburban Volvo, well to my surprise I realized that the dealership was sold to its current owner. Elliott processed me for the new purchase, when I asked if I needed to test drive he said I did not need to because there weren't too many changes, the only changes were cosmetic. After negotiations a favorable price was agreed upon, and we went outside to be "introduced" to the inside of the car, to my surprised when I attempted to reverse the car, I looked down to notice that a "back-up" camera was not installed. Elliott knew that I needed these features because I recently had spinal surgery (of the neck) and looking over my shoulder was limited. I discussed this with the manager stressing that I traded the S60 which was equipped with front and back-up mirrors, and that I was lead to believe that I would be leasing an equivalent except that this would be larger, newer and AWD (at this point he realized that we were not offered a test drive) During the intro, Elliott discovered that the function that recognizes the Key, was not lit, meaning the 'button" was gray. We were told that this is a minor problem, that we needed to leave the car overnight and both the "back-up" camera and the "switch/button" would be fixed. This took a few days. Approximately 3 -5 days later the care was delivered, both the camera and the button/switch were functioning. 3 days later, the button/switch no longer worked meaning the light went off, and the key was no longer being recognized by the car. I returned the car, got a loaner, picked up the car after 2-3 days. I told Elliott that due to medical reasons my husband needed to be in NJ, we left 2 days later, on the way the switch/button went on the "blink" again, I was told to take the car into the closest Volvo near our residence in NJ, they again "fixed" the problem, 3 days later and at the time of this writing the problem still exist. I spoke with Elliott, left 2 messages for the GM Mike, spoke with Claus the Head of service, all I was told is I need to take the car back for "them" to "download software" This procedure was done 4 times already, the system would work for 3 days, only to return to its previous malfunctioning. Please, pleas help me, I've asked them to switch cars, give me another car, and take current car into the shop to do a through check. I've spent more time in "Loaner" cars because the current car is in the dealership at least every other wee. My phone number is 561.756.6306 I am awaiting your response. More