Schumacher Volvo Cars of the Palm Beaches

Best car sales experience I can recall Andrew is hands down the best car salesperson I've had the pleasure to work with, before, during and after the transaction. He knows his product insid Andrew is hands down the best car salesperson I've had the pleasure to work with, before, during and after the transaction. He knows his product inside and out and did everything within his power to make our experience go smoothly. He returned calls when he said he would, and answered his phone whenever I called (which was often). He is professional, friendly, and good humored. When it came to turning in my old leased car, he took care of everything. When it came to processing the new lease under the COSTCO Auto Program, he handled all of that too. I did a lot of shopping around before I decided to lease this car, and went on several test drives. Andrew was by far the best equipped, most knowledgeable salesperson I came across. Our finance guy was also very good. Unfortunately, I'm sorry to say I don't recall his name - but he worked hard to make our experience dealing with all the paperwork as quick and painless as possible. Gretar does a good job of running you through the vehicle features, and is also responsive to questions and calls. More

Excellent experience All members of the sales team were excellent and helpful. Went out of their way to make sure I got the car I wanted. Thanks to all All members of the sales team were excellent and helpful. Went out of their way to make sure I got the car I wanted. Thanks to all More

What an awesome experience! Thanks to the expertise of my sale's professional, Steve Guth, his competency and efficiency were rather apparent. I've bought a few cars in the past Thanks to the expertise of my sale's professional, Steve Guth, his competency and efficiency were rather apparent. I've bought a few cars in the past but my experience in this dealership surpassed all. I couldn't ignore his professionalism yet kind and friendly, his knowledge, his personability; he went the whole nine yards to accommodate a few of my requests. I wish all sales professionals embody his calm demeanor, no pressures whatsoever yet he was effective. This place is what I call good-deals kind of dealership, I should know, I only spent three weeks of doing my home work and search for this car XC40 T5 Momentum with just the right kind of options that I need, no more no less. The long and tiring drive from Tampa was well worth it, bonus, the place is clean, what a washroom! More

Friendly. Everyone was friendly and informative. Went over the features of the car and computer so I could understand. Car has many great features but computer Everyone was friendly and informative. Went over the features of the car and computer so I could understand. Car has many great features but computer was complicated. More

Excellent service was provided WOW! AND WOW! What am amazing experience! . I had Joel Capaz as my sales rep Highly recommend using him. Very helpful ,not pushy and extremely knowle WOW! AND WOW! What am amazing experience! . I had Joel Capaz as my sales rep Highly recommend using him. Very helpful ,not pushy and extremely knowledgeable. thank you again I’m so happy with my new car. More

Courteous and professional My salesman Neil was very helpful In choosing the right car. He even stop by my house to set up smart home garage door opener, Everyone there is pr My salesman Neil was very helpful In choosing the right car. He even stop by my house to set up smart home garage door opener, Everyone there is professional and courteous . In the end I decided on the XC 60 . I have been driving the car for over a month and I love it . More

Unable to schedule much needed service I will never buy another car here. I have spent over an hour and a half on calls just trying to make a service appointment. Each call takes 10-15 mi I will never buy another car here. I have spent over an hour and a half on calls just trying to make a service appointment. Each call takes 10-15 minutes to get through to speak to someone because the annoying recording says "higher than normal call volume." They should hire more people if that is the ongoing issue. I have spoken to four people asking for someone to call and confirm my appointment for service trying different numbers listed on line. Not one person has called or emailed to confirm. My service is for issues that were identical to my last service issues. The wiring is messed up in my Volvo 2018 XC60 TR SUV. Everything just shuts off or doesn't load. Wind shield wipers go on randomly (when not raining). Etc. Now I have spent time on Chat to explain everything once again. They said they would send an urgent message. It has been two hours and not a peep. When I have gone for service, the people at the dealership are great. Unfortunately, it is just impossible to reach them. More

Got everything I wanted! Perfect car. Perfect price. Priceless experience! Came in looking for a luxury vehicle at an affordable price and the s60 was beyond expectation. Much Perfect car. Perfect price. Priceless experience! Came in looking for a luxury vehicle at an affordable price and the s60 was beyond expectation. Much thanks to Joel and Jim for a great car buying experience!! More

Exceptional Car Buying Experience This was my first Volvo purchase, and Joel was knowledgeable, accommodating and patient. All communications with Joel were prompt and professional. He This was my first Volvo purchase, and Joel was knowledgeable, accommodating and patient. All communications with Joel were prompt and professional. He made the entire process smooth and stress-free with an excellent price to top it all off. I will recommend Joel to my family and friends. It was a pleasure doing business with Joel, and we enjoyed the experience! More