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Schumacher Volvo Cars of the Palm Beaches

West Palm Beach, FL

4.9
938 Reviews
“ To Serve Customers for Life” That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment are long-lasting. For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions. I invite you to join the Family of Satisfied Schumacher Customers.
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3001 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 938 reviews

June 21, 2019

Excellent experience All members of the sales team were excellent and helpful. Went out of their way to make sure I got the car I wanted. Thanks to all More

by Jaybird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bisaccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal and gretta
Jun 24, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Jaybird, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

June 20, 2019

What an awesome experience! Thanks to the expertise of my sale's professional, Steve Guth, his competency and efficiency were rather apparent. I've bought a few cars in the past More

by April2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Maria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greter, bless her heart, Simon and one more but don't recall his name., Jim Sabo, Steven Guth
Jun 20, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

April2019, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

June 12, 2019

Friendly. Everyone was friendly and informative. Went over the features of the car and computer so I could understand. Car has many great features but computer More

by 35volvoowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greta, Luis Alcebo
Jun 24, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

35volvoowner, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

May 24, 2019

Looking for a Volvo dealership I brought my Volvo to Schumacher for service after not being happy with the dealership where I bought my vehicle. Alex, was very helpful and professio More

by Linda60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Alex, and I believe a salesman named Chris? Not sure if that was his name.
May 14, 2019

Excellent service was provided WOW! AND WOW! What am amazing experience! . I had Joel Capaz as my sales rep Highly recommend using him. Very helpful ,not pushy and extremely knowle More

by Odalys prieto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
May 20, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

April 20, 2019

Courteous and professional My salesman Neil was very helpful In choosing the right car. He even stop by my house to set up smart home garage door opener, Everyone there is pr More

by John G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Vota
Apr 23, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for your positive review, John. Our team is pleased with the excellent feedback and appreciate it very much. Welcome to the family and we look forward to seeing you again. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 18, 2019

Unable to schedule much needed service I will never buy another car here. I have spent over an hour and a half on calls just trying to make a service appointment. Each call takes 10-15 mi More

by Frustrated
Recommend Dealer
No
Employees Worked With
The issue is not with the people at the dealership. The problem is reaching them.
May 01, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to offer your input. We appreciate you. The situation you describe is not in keeping with our customer service goals. I am happy to assist in a resolve for you. I will need some additional information. Your name, vehicle, date, etc. Please let me know if I may assist you going forward. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

April 18, 2019

Got everything I wanted! Perfect car. Perfect price. Priceless experience! Came in looking for a luxury vehicle at an affordable price and the s60 was beyond expectation. Much More

by mm87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
Apr 23, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 18, 2019

Exceptional Car Buying Experience This was my first Volvo purchase, and Joel was knowledgeable, accommodating and patient. All communications with Joel were prompt and professional. He More

by MikeP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
Apr 23, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Mike, thank you for taking the time to provide your exceptional car buying experience with us. We are pleased to hear that you had such great customer service and care from Joel, as he is definitely a great asset to the team! Welcome to the family and we look forward to your next visit. If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 17, 2019

My new Benz!! I truly enjoyed buying this vehicle from Joel. He took his time to show me the whole Inventory until we found the one I fell in love with. Thank you a More

by MyBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
Apr 23, 2019 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Joel. We appreciate your business and hope to see you again soon. Welcome to the family! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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