Schumacher Volvo Cars of the Palm Beaches

Exemplary service the moment you arrive . Chris Pineda Assistant Service treats you like family . My XC40 recall was quick & car details looks like brand new ! Assistant Service treats you like family . My XC40 recall was quick & car details looks like brand new ! More

Great Buying Experience. Joel Capaz was very easy to deal with, and we came to an agreement on the lease very quickly. I recommend the dealership to those interested in a Vol Joel Capaz was very easy to deal with, and we came to an agreement on the lease very quickly. I recommend the dealership to those interested in a Volvo. More

Very Happy New Volvo Owner After falling in love with the XC90, but having a bad experience with another dealership, I wasn't too sure about Volvo - but Joel and the team at Sch After falling in love with the XC90, but having a bad experience with another dealership, I wasn't too sure about Volvo - but Joel and the team at Schumacher completely turned that around. Joel was friendly, knowledgeable, to the point, up front and honest from the start, and I am finally in my first new Volvo, and looking forward to many more! More

Polite, professional and efficient Our West Palm Beach Volvo dealership is staffed with friendly and professional people. Very courteous and helpful. The waiting area is neat and clea Our West Palm Beach Volvo dealership is staffed with friendly and professional people. Very courteous and helpful. The waiting area is neat and clean as a pin with comfortable chairs, a tv and coffee and tea.. Makes waiting while your car is serviced comfortable and pleasant. More

Extremely helpful and very thorough. I was confused about my warranties and he explained very clearly my warranty am I extended warranty. My service was fast and everything was explained I am very happy with my warranties and he explained very clearly my warranty am I extended warranty. My service was fast and everything was explained I am very happy with Eric Riviera thank you More

Excellent dealership.. I have been buying Volvos since 1983..In 86 moved from N.J. and continued with Palm Beach Volvo..between our family we have purchased 17 Volvos...grea I have been buying Volvos since 1983..In 86 moved from N.J. and continued with Palm Beach Volvo..between our family we have purchased 17 Volvos...great car and excellent dealership..For a number of years we have had the same salesman, Elliott Bates...terrific ! Same with service, extremely professional staff like Christian Pineda our service advisor. More

The Volvo representative in the Schumacher Service Department is Chris Pineda. He has been extremely helpful; he calls when my car is being serviced to keep me abreast of progress or any additional is Department is Chris Pineda. He has been extremely helpful; he calls when my car is being serviced to keep me abreast of progress or any additional issues that may arise during a service visit. He reviews invoices and answers any questions I might have. I recommend him without reservation. More

Poor communications I recently had my 2017 Volvo serviced at the West Palm Beach Location. The check in was done quickly, as I was already in their system and I had set u I recently had my 2017 Volvo serviced at the West Palm Beach Location. The check in was done quickly, as I was already in their system and I had set up the service appointment on line. I left my car overnight for some warranty repairs, a factory recall, and oil change. The following morning the service advisor sent me a picture of a severely worn front tire - dangerous - with the cords exposed. I requested an estimate of the repair/replacement costs. Over the next 3.5 hours, I called and texted him 4 times. I even left a message for the service manager, but never heard back. Finally I got a response, but had already ordered the tires/alignment from Firestone for that day (much cheaper price by the way). The service advisor was to show me why a door cover piece was not broken, as he initially demonstrated. However, when I picked up the vehicle, no one seemed to know about this. Driving away, the saw that the "NEED SERVICE" light was still on and the windshield sticker reminder for the next service hadn't been changed. Rather than go back to the dealership, I went on line to learn how to reset the service light indicator. To summarized, this service was sub par and in these times I would have expected a much better experience. The customer should not need to do an indicator warning reset. More

My service experience was efficient and easy. The waiting area was clean, easy to maintain distance and everyone I saw was wearing a mask. The problem was fixed as well as a recall I was unaware of but which area was clean, easy to maintain distance and everyone I saw was wearing a mask. The problem was fixed as well as a recall I was unaware of but which has made a huge difference in my satisfaction with the car! More

Christian the assistant service manager did a awesome job I was very happy job well done thxs. They did a awesome job on my recall of my locks I was very happy job well done thxs. They did a awesome job on my recall of my locks More