Schumacher Volvo Cars of the Palm Beaches

Extremely helpful and very thorough. I was confused about my warranties and he explained very clearly my warranty am I extended warranty. My service was fast and everything was explained I am very happy with my warranties and he explained very clearly my warranty am I extended warranty. My service was fast and everything was explained I am very happy with Eric Riviera thank you More

Excellent dealership.. I have been buying Volvos since 1983..In 86 moved from N.J. and continued with Palm Beach Volvo..between our family we have purchased 17 Volvos...grea I have been buying Volvos since 1983..In 86 moved from N.J. and continued with Palm Beach Volvo..between our family we have purchased 17 Volvos...great car and excellent dealership..For a number of years we have had the same salesman, Elliott Bates...terrific ! Same with service, extremely professional staff like Christian Pineda our service advisor. More

The Volvo representative in the Schumacher Service Department is Chris Pineda. He has been extremely helpful; he calls when my car is being serviced to keep me abreast of progress or any additional is Department is Chris Pineda. He has been extremely helpful; he calls when my car is being serviced to keep me abreast of progress or any additional issues that may arise during a service visit. He reviews invoices and answers any questions I might have. I recommend him without reservation. More

Poor communications I recently had my 2017 Volvo serviced at the West Palm Beach Location. The check in was done quickly, as I was already in their system and I had set u I recently had my 2017 Volvo serviced at the West Palm Beach Location. The check in was done quickly, as I was already in their system and I had set up the service appointment on line. I left my car overnight for some warranty repairs, a factory recall, and oil change. The following morning the service advisor sent me a picture of a severely worn front tire - dangerous - with the cords exposed. I requested an estimate of the repair/replacement costs. Over the next 3.5 hours, I called and texted him 4 times. I even left a message for the service manager, but never heard back. Finally I got a response, but had already ordered the tires/alignment from Firestone for that day (much cheaper price by the way). The service advisor was to show me why a door cover piece was not broken, as he initially demonstrated. However, when I picked up the vehicle, no one seemed to know about this. Driving away, the saw that the "NEED SERVICE" light was still on and the windshield sticker reminder for the next service hadn't been changed. Rather than go back to the dealership, I went on line to learn how to reset the service light indicator. To summarized, this service was sub par and in these times I would have expected a much better experience. The customer should not need to do an indicator warning reset. More

My service experience was efficient and easy. The waiting area was clean, easy to maintain distance and everyone I saw was wearing a mask. The problem was fixed as well as a recall I was unaware of but which area was clean, easy to maintain distance and everyone I saw was wearing a mask. The problem was fixed as well as a recall I was unaware of but which has made a huge difference in my satisfaction with the car! More

First time there and was thoroughly impressed! My service tech, Christian, was great! He took the time to explain everything and even showed me additional features on my car that I did not know about. Very h tech, Christian, was great! He took the time to explain everything and even showed me additional features on my car that I did not know about. Very helpful and will be back! More

Christian the assistant service manager did a awesome job I was very happy job well done thxs. They did a awesome job on my recall of my locks I was very happy job well done thxs. They did a awesome job on my recall of my locks More

Great experience, Joel really helped me out with all my needs and to find what was the best fit for me, truly amazing staff overall! needs and to find what was the best fit for me, truly amazing staff overall! More

Excellent Service I went in to lease a Volvo S60 and was so pleased with the ease of doing so. Andrew listened to me, was extremely knowledgeable and helped me get what I went in to lease a Volvo S60 and was so pleased with the ease of doing so. Andrew listened to me, was extremely knowledgeable and helped me get what I wanted. More

Excellent Customer Service! Excellent and easy customer service! Made the process of buying a car and handing over lease from another dealer down the street EASY (and surprisingl Excellent and easy customer service! Made the process of buying a car and handing over lease from another dealer down the street EASY (and surprisingly fast). Respectful of all decisions on coverage and financing. Great experience from start to finish. Thank you! More