Schumacher Volvo Cars of the Palm Beaches

I received truly exceptional service from Christian yesterday in the service dept. He understood my needs better than I did. I had been scammed from other service centers and he made my car safe again yesterday in the service dept. He understood my needs better than I did. I had been scammed from other service centers and he made my car safe again More

My wife and I are retired administrators of companies we created or firms in which we managed in excess of 1000 staff. Together we have managed tens of thousands for more that 70 years combined. WE MANAGE W created or firms in which we managed in excess of 1000 staff. Together we have managed tens of thousands for more that 70 years combined. WE MANAGE WELL in diverse locations and we mage diversity of people. Our happen chance first visit to Schumacher Volvo in West Palm brought knowing smiles to each other having witnessed the staff at this obviously well manager business. Our ‘business’ is PEOPLE. This location is extra ordinary Start with the Customer Service staff. If they are not qualified why bother further analysis. We found the Customer Service at this Schumacher dealership to be remarkably impressive. More

As always I received exceptional service from Chris Pineda and the Palm Beach Volvo team. They promptly checked the car, diagnosed the problem and reported back to me. It was ready for me to pick up, f Pineda and the Palm Beach Volvo team. They promptly checked the car, diagnosed the problem and reported back to me. It was ready for me to pick up, freshly valeted, the next day. So quick and efficient, and they always make their customers feel valued. More

Joel was patient with me through out the entire process of buying my new Volvo! I had him running all over the place looking at different models and colors, even when I wanted to drive the car on the showr of buying my new Volvo! I had him running all over the place looking at different models and colors, even when I wanted to drive the car on the showroom floor he smiled and moved things around so that I could. This has been an excellent buying experience. I love my new XC40, thank you Joel!! More

Excellent service always. Alex our service manager is always great and takes care of us quickly when our xc90 needs serviced. Friendly staff and very clean dealership. always great and takes care of us quickly when our xc90 needs serviced. Friendly staff and very clean dealership. More

This dealership runs like a well oiled machine. From the moment I entrust my car into their care, until I take it back, it’s a worry-free experience. My service writer, Erick, keeps in touch throughout, e moment I entrust my car into their care, until I take it back, it’s a worry-free experience. My service writer, Erick, keeps in touch throughout, especially when the mechanic finds an item of concern. He is a highly skilled professional. All items are thoroughly addressed, and the car is returned to me clean and beautifully repaired. I am grateful Schumaker Volvo is so committed to offering excellent products and services. More

I came for oil change and Erick is very good he gets me in and out quickly. I am happy. This car is number 3, I loved Volvo. in and out quickly. I am happy. This car is number 3, I loved Volvo. More

Matt was excellent! He was courteous , patient , knowledgeable, and professional. He helped me get the car I needed based on my needs and budget . I highly recommend Matt and Schumacher Volvo ! knowledgeable, and professional. He helped me get the car I needed based on my needs and budget . I highly recommend Matt and Schumacher Volvo ! More

Richie went above and beyond searching for my vehicle of choice. Schumacher unfortunately did not have the color combo I really wanted, but from Volvo knowledge, friendliness, constant contact, lightning fa choice. Schumacher unfortunately did not have the color combo I really wanted, but from Volvo knowledge, friendliness, constant contact, lightning fast responses - I knew I wanted to stick with working with Richie. However, time kept on, and I needed a vehicle desperately. Unfortunately due to the color combination that he could not locate, I decided to contact another dealer and almost remotely completed the deal with Wallace Volvo in Stuart- applied for financing and literally drove 40 miles to pick up the vehicle. However, this was a complete WASTE of time and quite frankly seemed like a bait and switch technique as they did NOT have the vehicle as described via phone. I immediately left and reached out to Richie to get back to looking for me some more. I definitely put him under a lot of pressure, and he just wanted to perform and make Schumacher shine. While I decided on a different color combo that Schumacher had in stock, I am even happier with this Volvo XC60 with White exterior and Blonde interior. It's so beautiful. Unfortunately after driving for under a week the Airbag Warning came on, so I had to bring it in and Richie set me up with a loaner and Alex the service director was extremely friendly and sincere that he wanted to be able to assure me that my Volvo was as safe as possible. So currently I am in a Volvo XC40 and cannot wait to drive my car again - but the level of service and quick attention to getting me in and out with a loaner was superb. I've worked in the car industry personally for more than 20 years, so the level of attention to customer service really is appreciated. I highly recommend Richie if you're looking to buy your next car. One more shout out is Craig at their Buick Store for doing my financing quickly while there was a long wait at Volvo. The team at Schumacher really worked together to make this a great experience, even when an issue arose... and that is a testament to excellent service. Thanks, Monique Hausheer More

My girlfriend and I walked into Schumacher Volvo just to test drive the new XC40 and went home with a new car. I want to say our sales rep Howard is THE MAN!! He was so pleasant to deal with and helped to test drive the new XC40 and went home with a new car. I want to say our sales rep Howard is THE MAN!! He was so pleasant to deal with and helped us decide on the best choice within our budget. Peter the sales mgr and Aj in financing were very personable and kept in contact with us with any necessary updates after our purchase. This seamless experience has truly made us made us want to recommend Schumacher Volvo Cars of the Palm Beaches to our family and friends. We look forward to getting another car with you guys 🙂 More