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Schumacher Volvo Cars of the Palm Beaches

West Palm Beach, FL

4.9
949 Reviews
“ To Serve Customers for Life” That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment are long-lasting. For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions. I invite you to join the Family of Satisfied Schumacher Customers.
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3001 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 949 reviews

January 29, 2022

Have not met an auto sales rep like Elliot Bates. Honest, sincere, and truly cared about me rather than just making a sale. I had been using a full care service called Care by Volvo, which Elliot a More

by erowinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello E. Rowinsky, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 28, 2022

I can only recommend Zach. He is very knowledgeable, yet not pushy or overly sales-y, but let the vehicle and the tech talk for itself. Was extremely helpful, listened well, and let us take our time. He is More

by NTU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Rimpela
Jan 28, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 28, 2022

Satisfactory experience, Cordial and welcoming. Compared to NY he is more friendly Glad we came in. More

by tinasbarland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Rimpela
Jan 31, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

January 27, 2022

Zach was an amazing salesperson. Listened to my needs and got me in the car I wanted for a great price. More

by Amall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Capaz, Zachary Rimpela
Jan 28, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi Amall. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 27, 2022

Great customer service. Zach was fantastic! Attentive, knowledgeable and went the extra mile. Will definitely recommend More

by Sacha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Rimpela
Jan 28, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi, Sacha. Thank you for choosing Volvo of the Palm Beaches and Welcome to the Schumacher Family! We hope you love your new vehicle!

January 24, 2022

Friendly service, salesman was polite and not pushy. Smooth financing and they didn’t push to hard or try to pull one over with any warranty sales. Overall a very nice experience. More

by JASON.greengrass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Rimpela
Jan 25, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 24, 2022

I don't give bad reviews often but WOW. This dealership, specifically their service department, has real issues. I called to have the ac repaired on my lease. On the phone, the rep told me to bring it in wi More

by gilbertm2001
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
rude person
Jan 24, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Gilbert we would be more than happy to take care of your service needs just as we have done in the past. Please contact our scheduling department to schedule your next service visit. Gilbert, as much as we truly desire to resolve all our customers’ requests to their satisfaction, it is not possible to meet your request for a loaner vehicle this time. We currently are experiencing low availability of loaner cars, and we apologize for that. We hope you understand, we appreciate your patronage, and we do apologize for the shortage issue, we don't know how long this shortage will affect the industry but we are coping the best we can.

Jan 24, 2022 -

gilbertm2001 responded

I’m completely understanding of the times and shortage of vehicles, that is not my issue. While your explanation is acceptable, your lack of respectful customer service is not. 1. Your rep told me to come in. 2. The gentleman who was supposed to help me out was incredibly rude. 3. No solution offered. 4. Excuses that you could not work on my AC because it’s cold outside and that you’re short AC techs is not my responsibility. Mine is to pay for the car, which I do and part of that is the promise that you will service my car, which by his admission, you could not. To summarize, as a customer, I don’t feel your service department wants to provide a service to me as a customer. Rather, I’m somehow meant to feel as if I’ve done something wrong for bringing my car to you. That, like I said to your service writer is unacceptable. Luckily for me, Volvo corporate and Gunther have a culture of mutual respect. I like many others will simply take my business elsewhere.

January 21, 2022

Zachary was not pushy at all, and was extremely knowlegable of all the cars features. He was very patient as my wife and I had oposing wants for features as he pulled out various models for us to More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Rimpela
Jan 24, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Carl, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 15, 2022

Ask for Zach. Awesome experience! Knowledgeable, friendly, courteous, respectful and great listener. Everything handled in a timely professional manner. More

by sarabe
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Rimpela
Jan 17, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi, Sara. Thank you for choosing Volvo Cars of the Palm Beaches and Welcome to the Schumacher Family! We hope you love your new vehicle!

January 15, 2022

I always get excellent service at Volvo of the Palm Beaches. My service advisor, Christian Pineda, has been a very honest and reliable resource for keeping my vehicle at top notch condition. Kudos also More

by Mr Felix Angel Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Rivera
Jan 17, 2022 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Felix, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

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