Schumacher Volvo Cars of the Palm Beaches
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Andrew was great. He was extremely helpful and informative. He spent a lot of time and effort to get us the deal we wanted. I would highly recommend Andrew if you're i He was extremely helpful and informative. He spent a lot of time and effort to get us the deal we wanted. I would highly recommend Andrew if you're interested in buying a Volvo. More
Andrew was incredibly accommodating and highly communicative. In a cumbersome process of purchasing a car he made it very easy. I would highly recommend Andrew. communicative. In a cumbersome process of purchasing a car he made it very easy. I would highly recommend Andrew. More
Matt was great to work with. He didn’t pressure us and knew all the features of each car we test drove. He didn’t pressure us and knew all the features of each car we test drove. More
Amazing service, almost no wait, and they got my new Volvo looking so good and clean. Andrew Bisaccia was so friendly and did an amazing job explaining everything in the car. Volvo looking so good and clean. Andrew Bisaccia was so friendly and did an amazing job explaining everything in the car. More
Charles Allan is the consummate professional for Schumacher Volvo. He was thorough, kind, and patient through the entire process. Exceptional representation for the dealership and customer. Schumacher Volvo. He was thorough, kind, and patient through the entire process. Exceptional representation for the dealership and customer. More
This was my very first experience with Volvo. I shopped around at other dealers and makes of cars but decided Volvo of Palm Beach was the dealership and car that would get my business. I met Elli I shopped around at other dealers and makes of cars but decided Volvo of Palm Beach was the dealership and car that would get my business. I met Elliot Bates and he went beyond what I expected of a dealer. He explained the car in detail so I would be able to see all the amazing features the car has. I could have gone to Volvo in Stuart but Elliot Bates made the sale for me. More
Excellent customer service. Charles Allan went above and beyond in helping me navigate through the technology system, so patient when I asked him to go over things again and a Charles Allan went above and beyond in helping me navigate through the technology system, so patient when I asked him to go over things again and again as I am not tech savvy at all! More
This dealership is the BEST Volvo dealership! !! I literally drive right pass another Volvo dealer in my town where I live, drive 1/2 hour on the highway, to go to Schumacher. Everyone there is a !! I literally drive right pass another Volvo dealer in my town where I live, drive 1/2 hour on the highway, to go to Schumacher. Everyone there is always so kind and helpful! Christian & Alex in the service department treat me like their favorite customer. Matthew Needle in sales was so helpful and just sold me my electric car! Everyone here is the best!!! Thanks for taking such good care of me for all these years! More
They were very helpful in transitioning from our lease to buying the car. They went over the details involved and answered all our questions. buying the car. They went over the details involved and answered all our questions. More
Quite possibly thee most awful customer service experience I’ve ever had. Turn off the phone off. The whole transaction was sooo sloppy. We bought our 75 year old mom an XC60 Recharge and paid c experience I’ve ever had. Turn off the phone off. The whole transaction was sooo sloppy. We bought our 75 year old mom an XC60 Recharge and paid cash.. and they sent the car off with no temp tag since she’s registering out of state which is quite unusual anyway. But, then we had to call and text daily for over a week before anything. Which made the car have to sit still. A car we got her and paid CASH for. SMH. Disappointed to say the least. This, mind you, is after the CPO Volvo XC60 was advertised as CPO since August 2022 but other Volvo dealers showed it as having the original warranty expired 10/30/22 and no Certified Preowned warranty showing. Volvo’s system is the whole N America and nationwide so this was odd. Also, Carfax didn’t reflect it. Instead of them admitting a mistake and just saying they never added it to their database.. they had us waiting for days and would’ve lost the deal if my wife really didn’t push me to call back, and push them to fix the issue. When they finally did, the salesman Gary says “it’s how they do it.. they wait til it’s sold then add it just in case people want to negotiate a lesser price and not take the warranty.” SMH. It’s so hard to admit you messed up. Sad. But, nonetheless they added the warranty on literally that day. And it reflected on Carfax also. So, we proceeded to cash out. Oh, and it gets better.. then they charged us a $397 fee for “electronic registration” which they didn’t do since they not only didn’t provide a temporary tag, but they had her do her own registration and title in her home state. When requesting a refund for that fee charged for nothing, mum’s the word. They’re all about their reviews. So much so, the salesman Gary Sanchez even reminded me to leave him a good review. Which this is as good as it’s gonna get, Gary. You gave me the runaround the whole time and I even tried complimenting you and telling you you’re doing great, to help with getting the deal done smoothly. But I’m not surprised. More