Schomp Subaru

Greg is the best! Working with Greg Shevell was the best car buying experience of my life. He was very attentive, responsive and professional. He was so easy to work Working with Greg Shevell was the best car buying experience of my life. He was very attentive, responsive and professional. He was so easy to work with and even though I never met him in person, his excellent customer service gained my confidence in buying over the phone. I already knew what I wanted and compared to the dealers in my area, Greg was such a wonderful experience. He kept me up to date, answered all of my questions and was very accessible. I highly recommend Greg and not just because he is from Chicago area (like me). I am excited to have my car and feel that I got a great deal working with Shortline Subaru. I love my Wilderness Green Outback and am so confident and safe in my all wheel drive car. It was fun driving in the blizzard last night! More

Great team at Shortline Subaru Marvis Cobb and Gabriel Gomez were very efficient and a great help, as we were in a hurry. I visited other dealerships that were not as easy to work Marvis Cobb and Gabriel Gomez were very efficient and a great help, as we were in a hurry. I visited other dealerships that were not as easy to work with. Thank you, Shortline Subaru. More

Perfect car buying experience We contacted several Subaru dealerships on-line after we knew what we wanted in our new Forrester. David was the most responsive and helpful of them a We contacted several Subaru dealerships on-line after we knew what we wanted in our new Forrester. David was the most responsive and helpful of them all. He worked quickly to find the exact color, model, and all the bells and whistles on our list, and had it ready bright and early the following Saturday morning. His friendly and funny personality, along with Tony's, made the purchase seem quick and easy. We left smiling from ear to ear! More

Excellent Service Looking for a long time for the Outback V6 engine. Found it and Carl held the car for us till we could get there from Steamboat. Excellent service d Looking for a long time for the Outback V6 engine. Found it and Carl held the car for us till we could get there from Steamboat. Excellent service did not feel like we were getting pressure due to the demand of the car. Excellent customer service all the way to late hours on the evening. More

New car purchase Marvis took my call Christmas Eve day while enroute from KS to Denver. He was knowledgeable, patient & researched the answers to all my questions. Marvis took my call Christmas Eve day while enroute from KS to Denver. He was knowledgeable, patient & researched the answers to all my questions. After several phone calls he agreed to send me an email with the details of his quote including the added accessories, sales tax, and a total. I bought the subaru on the phone, the same day. Today, 30 days later, I took delivery of the car. I walked into the dealership at 12:30 & by 5:30 I had my permanent license plate. I had not only driven the subaru, Marvin had arranged a smooth transition with all the departments at Shortline to get the registration done, both warranties explained, a very thorough introduction to the car, AND, I had my permanent license plate & tags at the Littleton Jefferson County office. Marvis went out of his way so I did not have to return from Tucson early to get my permanent license plate. A very professional job well done!!! More

Mellow Salesman Gets the Sale - YAY ! Greg Kraft did not come running out to attack the potential new buyer. He did not barrage me with annoying questions trying to "bond" with every poten Greg Kraft did not come running out to attack the potential new buyer. He did not barrage me with annoying questions trying to "bond" with every potential new buyer. He did not waste my time with useless and extremely irritating (but very common) "techniques" that many sales people use. I visited almost every dealer on Havana Street and a few in Boulder. Greg and one other salesperson at Boulder Toyota were the only two who managed to hang on to their self-respect and the simple common sense that people are probably going to buy a car if they are walking through a dealership. You do NOT have to force me to sit down and have coffee with you and wait and wait and wait while you take down all sorts of unnecessary personal demographic and financial details about me EVER frankly, but certainly not unless it appears that you have what I'm looking for. Forcing a customer to spend time in one place is definitely NOT what's going to make the customer want to buy from your store. It's more like a prison that he can't wait to escape from and eventually learns that manners and a gentle "no, thank you" is not sufficient for some sales people. I will tell you exactly what I'm looking for, and if you have it, I'll look at it. If you don't, begging me to stay or for me to give you my phone number and email, or asking me to come meet your manager is really only going to annoy me and make me want to RUN out of your showroom, possibly trampling the salesperson in question if they try to block the doorway. Having a "nice chat" with someone who is OBVIOUSLY working way too hard at bonding with me is NOT going to be the reason that I buy a car from that dealer. Greg seems to understand that letting the customer come to the salesperson works just fine, and customers probably have a much better attitude when they are ready and aren't exhausted from an endless run-down of the "incredible features" your cars have and the "incredible deals" you have right now. If consumers are even slightly educated about this process, (and I was only slightly educated), this information is not news to them. It's just some guy on constant sell-mode who is not at all aware of his customer's needs. I met quite a few of them and they truly made Greg (and also Wayne Lewis at Boulder Toyota) stand out as professionals who do their job at the right time, always available for questions, and always informative, and always eager to help meet my needs, WITHOUT ATTACKING ME. Also, after determining which features I wanted and what the different packages came with, and after changing my mind on the color several times, I thought I was ready to sign all the papers for my first new-car purchase. But when Greg mentioned that leasing was also an option, I had to start all over with endless questions about the advantages and disadvantages of leasing. I think it took me almost an hour to come to a decision about that (I leased), and Greg was nothing but patient, kind, and informative the whole time. He did not pressure me or try to persuade me one way or the other. He just answered all of my questions and explained the details and consequences to me very clearly and gave me plenty of time to consider both options and feel good about my decision. He didn't push. He assisted me throughout the decision-making process, and his patience was very much appreciated. I truly appreciate Greg's approach and I would love to see the day when his methods become the industry standard. It would completely change the way people think about car-buying. Thank you again Greg! More

Smooth Experience I worked with Marvis Cobb. Marvis was professional, knowledgeable and respectful of my time. He treated me as an informed buyer rather than applying I worked with Marvis Cobb. Marvis was professional, knowledgeable and respectful of my time. He treated me as an informed buyer rather than applying high pressure sales tactics. He was honest about typical delivery timeframes for the Subaru Outback I purchased - the car was actually delivered about a month early. When pinstripes were mistakenly applied to my car before delivery, he organized for my car to be picked up from my office, taken to the bodyshop for pinstripe removal and delivered back the same day. I would gladly purchase another Subaru from Marvis. More

Thanks Shortline! Shortline provided me with exceptional service and buying experience. It was especially surprising given it was a busy Saturday at the dealership. I'd Shortline provided me with exceptional service and buying experience. It was especially surprising given it was a busy Saturday at the dealership. I'd like to thank Carl Volk for his time and attention to detail. -Max More

We'll take two please! It was definitely time to buy a car and after some research on various makes, models and dealerships, I landed at Shortline Subaru. Greg Kraft assist It was definitely time to buy a car and after some research on various makes, models and dealerships, I landed at Shortline Subaru. Greg Kraft assisted me from the moment I stepped foot in the showroom. I liked the no pressure and straightforward approach. It also helped that I knew which two models I was going to test drive. I can be a bit particular when it comes to just about everything, but Greg was very patient with me while I asked many questions about various package combos and interior/exterior vehicle color combos. When I came back with my husband to get his opinion, Greg was right there to go through everything once again. But, all that was almost all for nothing because once my husband and I sat in a 2015 Outback (which wasn't even on my radar), we each had to test drive and I had to go through my extensive questioning again. This was the car for me! Greg was great through it all. He found the trim and exterior /interior color combo that I wanted. Only one small snag that took us a bit longer - my husband was so impressed with the Outback that he decided to get one too! Yes, we'll take two please!! (in different colors of course) More

Great place to buy a car My wife and I bought two new cars from Greg at Shortline, and the experience could not have been better. He was absolutely straightforward and hones My wife and I bought two new cars from Greg at Shortline, and the experience could not have been better. He was absolutely straightforward and honest with us. No high-pressure tactics or tricks, just lots of information to help us make an informed decision. In the end, we both got great deals and service that went above and beyond. More