Schomp Subaru

GREAT experience! We recently purchased a new Subaru from Greg Shevell at Shortline Subaru. It was a pleasant experience from start to finish. Greg was very easy to dea We recently purchased a new Subaru from Greg Shevell at Shortline Subaru. It was a pleasant experience from start to finish. Greg was very easy to deal with throughout the buying process. Very knowledgeable about Subaru's. No pressure. We will be definitely be back to see Greg Shevell at Shortline Subaru for our next car! More

Low pressure and very accommodating We had a great experience with CARL VOLK at Shortline. I went in several times over the past months to look at / drive different models. Carl was very We had a great experience with CARL VOLK at Shortline. I went in several times over the past months to look at / drive different models. Carl was very willing to take the time to answer my questions or chat about climbing. He also shared information about Subarus freely and honestly. I never felt pressured to make a commitment, or pushed towards one model or another. It was a very comfortable experience an Carl felt very genuinely interested in us finding the right car for us. When we were ready to make a decision, he took us for a final test drive and then walked us through the whole process. (We ended up with a 2015 Crosstrek.) The only possible complaint - and I consider this very minor - is that things took quite a long time. I do wonder if things could've moved along a little more efficiently once it became clear that a decision was made. That said, I would rather spend an extra hour in the process than feel pressured at any point. The bottomline is that I'd highly recommend asking for Carl if you are looking to buy a Subaru, and if you are in some kind of hurry: just let him know up front and be ready to maybe much things along. However, work with Carl. More

Craig Heydman was outstanding! Recently purchased a new Subaru from Shoreline. Their service was great and they have a good system for getting you through the process quickly while Recently purchased a new Subaru from Shoreline. Their service was great and they have a good system for getting you through the process quickly while not missing anything. Quality process from beginning to end. Craig Heydman (our sales rep) was outstanding! He made it quick and painless and took care of me all the way. He proactively worked a body damage issue they discovered when prepping the new car and was able to get if fixed like new with an absolute minimum of effort on my part. Ask for Craig if you are in the market for a new Subaru! You can tell he's been in the business a while because he knows how it works. More

New clutch for new car I came in with what ended up being a burned out clutch. As I only had my new Subaru six months, Takeshi Hinaro of Shortline Subaru got me back in my c I came in with what ended up being a burned out clutch. As I only had my new Subaru six months, Takeshi Hinaro of Shortline Subaru got me back in my car, problem-free, in just two days. I only had to pay for the rental car which he set me up with right after I dropped off my 2015 WRX for repair. Shortline and its employees know what they're doing and they clearly want to save their customers money. I truly appreciate all their help. More

Great Experience We started our purchase of a 2015 Outback by looking around and decided that we would not deal with another dealer because of how rude the floor sales We started our purchase of a 2015 Outback by looking around and decided that we would not deal with another dealer because of how rude the floor salesman was to us. Finally, we used some online sources and received several responses to our inquiry. Of all of them, Shortline was the only one to come forward with the vehicle we wanted, at an incredibly fair price. They included all charges, as well as the features that we wanted. Everyone else started off with slightly different vehicles at elevated prices or refused to give full information. This is even though all of the vehicles would have had to be pre-ordered. Understandably nervous about the deal falling through, or switch techniques, I made a few emails to the Internet Sales Manager, Eric Violante, and his responses were always calm and reassuring. The car arrived and there were no surprises. Everything was as we asked and we were not pressured into anything. Eric Addy was on the spot with financing and got us a better rate than we had through a pre arranged creditor. He offered us all of the warranties, as he should, and we were able to negotiate, fully informed, on what we wanted without the subterfuge that one usually finds at a dealership. Indeed, Mr. Addy was very forthcoming about what we were doing. It was truly nice to work with honorable people. Shortline is our dealership of choice. More

Simple, quick, professional From initial internet contact through delivery, this picky customer has no complaints. The price was the best I could find, nationwide and easily ava From initial internet contact through delivery, this picky customer has no complaints. The price was the best I could find, nationwide and easily available. Other dealers, including 'big box connected' or other 'super dealers' still play games; not Shortline. Subaru dealers are typically above average, I find, in product knowledge. While this is not universally true for the brand, David knows his product and answers questions immediately and accurately. I checked. Having bought dozens of cars over the decades, a total of TWO are positively memorable. Out Sube purhase was one such occasion. More

Great Team! I just bought a 2015 Crosstrek Limited from this dealer and it was a very pleasant experience. The first sales consultant helped me was Mr. Carl Volk. I just bought a 2015 Crosstrek Limited from this dealer and it was a very pleasant experience. The first sales consultant helped me was Mr. Carl Volk. He was so nice, friendly and helpful. Unfortunately, he was on vacation when I went there the second time, that was why I met the other sales consultant, Mr. Marvis Cobb. I love this guy, he was super nice and very knowledgeable. He spent almost 2 hours to tell me all the features of the car, answered every questions I had and did several follow up phone calls after I bought the car! I also would like to thank several staff there, Mr. Mark in service department (He was super nice too and spent a long time to do the test drive with me and explained everything very patiently.), the sales manager Rob and Tony from the finance department. In a word, I would definitely recommend this dealer to everyone!! More

Excellent Buying Experience From the time we came in to the signing of the papers, Shortline Subaru treated us with excellent service. The Sales Consultant, Greg Shevell, was one From the time we came in to the signing of the papers, Shortline Subaru treated us with excellent service. The Sales Consultant, Greg Shevell, was one of the best salesman I have purchased from in over 20 years. He was knowledgeable, friendly, and did not pressure us in any way. The process was efficient and smooth as well. I highly recommend this dealership and Greg! More

great help! i just bought a new subaru 2015 impreza and i love it. the person that helped us named CARL VOLK was so nice and patient about it and i really appreci i just bought a new subaru 2015 impreza and i love it. the person that helped us named CARL VOLK was so nice and patient about it and i really appreciated. More

Excellent Customer Service First and foremost, Marvis Cobb, Eric Addy, Bill Carrera and Shortline Subaru displayed excellent customer service. Marvis Cobb, Bill Carrera in sale First and foremost, Marvis Cobb, Eric Addy, Bill Carrera and Shortline Subaru displayed excellent customer service. Marvis Cobb, Bill Carrera in sales management, Eric Addy on the financing staff, and the other sales and service employees that I met and worked with were all very pleasant and displayed exceptional knowledge. I would highly recommend Marvis Cobb in Sales, Eric Addy in Finance, Bill Carrera in Management and Shortline Subaru. I know I got a great car at a great deal. Thank you for making my first new car buying experience an enjoyable one. More