Schomp Subaru

Highly Recommended! Shortline made my first time car buying experience so easy. Carl walked me through all the steps and found me exactly what I wanted and got me a grea Shortline made my first time car buying experience so easy. Carl walked me through all the steps and found me exactly what I wanted and got me a great price. No high pressure or sleazy sales tactics here! More

Best ever This was the best car buying experience ever. My salesman was extremely helpful and professional. I was in and out in only two hours. I would recommen This was the best car buying experience ever. My salesman was extremely helpful and professional. I was in and out in only two hours. I would recommend Shortline Subaru to everyone. More

Great buying experience over internet Had a great experience with David Cardwell buying a new Outback. Contacted internet sales and he got back to me quickly with a great price, much bet Had a great experience with David Cardwell buying a new Outback. Contacted internet sales and he got back to me quickly with a great price, much bettter than any other dealer I contacted. When I went to pick up the car David walked me through all the new features on the car and helped me set up my phone to work with the car. Would highly recommend Shortline and especially David. More

David Cardwell is Dedicated and Professional I contacted several Subuarau dealers locally before taking the advice of another Subaru owner and contacting David/Shortline.The contrast in approach I contacted several Subuarau dealers locally before taking the advice of another Subaru owner and contacting David/Shortline.The contrast in approach was marked. Instead of the refusal to negotiate over the Internet position of the locals this is what David does, David not only offered the best deal but worked tirelessly to overcome the hitches of dealing with lifting my credit freeze and our out of the country travel just before the deal closed. He then spent a lot of time with me thoroughly going through the many safety and comfort features of our new Touring. More

Thanks to @Tom Karros Sr. and Shortline Subaru for the great service and we love our new 17 Forester Touring 2.5i It's now home in AZ and not only did we score a great deal with Tom, enjoyed a ni for the great service and we love our new 17 Forester Touring 2.5i It's now home in AZ and not only did we score a great deal with Tom, enjoyed a nice vacation too! We went from Denver to over 11K feet to Santa Fe and now AZ - did great. Happy customers Chris & Linda More

Above and Beyond When I had no way to get to Shortline, David Cardwell came and picked me up so I could get my new Outback. Then, he spent hours with me going over all When I had no way to get to Shortline, David Cardwell came and picked me up so I could get my new Outback. Then, he spent hours with me going over all of the bells and whistles that I needed to know about, and answered all of my questions. He is a knowledgeable, kind, and charming sales person and I feel privileged to have been lucky enough to deal with him in purchasing my vehicle. More

Buyer Beware!!! BUYER BEWARE!!!! I purchased a certified used 2013 Outback in February 2016 and while I love the vehicle, I very much regret purchasing the car here. BUYER BEWARE!!!! I purchased a certified used 2013 Outback in February 2016 and while I love the vehicle, I very much regret purchasing the car here. The process of selecting a car was the ONLY part of this process which was acceptable or pleasant. I purchased a Service Contract as well as a "Gold" warranty from the finance rep who completed the sale. During his pitch for both of these things, he completely misrepresented about the benefits offered for my vehicle. He stated the coverage was much better than it actually was due to the mileage of my specific vehicle. Once I took my car for the first service, I learned the truth about the coverage, that it didn't cover any large interval services at all, only oil changes. When I contacted the same Finance Rep to cancel the contract, he promised it would not be an issue. Several months passed and I never heard or saw anything further. I contacted Shortline once again and they had no record of my cancel request and the Finance Rep who helped me had since lost his job. I once again requested that they cancel my service contract but this time I was told they would have to request permission from a manager to back date the cancel and that I may not get all my money back. Fast forward to now, it looks like they never canceled by Service Contract but canceled my warranty instead. I have still never been contacted by anyone at this company to follow up. I have to reach out to them and explain everything from the very beginning every single time I call. This is literally the worst service I have ever gotten on a large purchase in my life. After calling for the 5th time about the same issue, a Finance Manager interrupted me repeatedly and eventually hung up on me. On top of all of this, the Service Department is worthless. They didn't test issues I specifically requested they look at. They over filled the oil when I got my oil changed there. Top to bottom, this company is not concerned with providing a good experience to their customers. They do not follow up on important issues. The service dept. will not diagnose issues you ask them to look at and they are sloppy with their work. Unacceptable. I am currently in the process of reporting this issue to the Colorado Auto Dealer Board since I had a manager hang up on me and is obviously unwilling to help. More

Online simplicity My first time buying an Outback was torturous. Buying online from Shortline Subaru quite unique and was a totally different experience. Thanks you Da My first time buying an Outback was torturous. Buying online from Shortline Subaru quite unique and was a totally different experience. Thanks you David Cardwell. More

Online Subaru Shoreline Subaru is an excellent dealership to work with. First time buying a car online. If you know the car and options you want to purchase check Shoreline Subaru is an excellent dealership to work with. First time buying a car online. If you know the car and options you want to purchase check out this dealership. You can search for car and request internet price. This price was much lower than dealers in Billings MT. Request David Cardwell to help you! He made this purchase easy and went above and beyond to meet all of our request! Wendy Dennehy Colstrip MT More

new car shopping In my past work - how I treated customers was important. It was 'do unto others as you would have them do unto you'. I found that in Carl Volk who ass In my past work - how I treated customers was important. It was 'do unto others as you would have them do unto you'. I found that in Carl Volk who assisted me from greeting to test driving, to finance and sale. More