Schomp Subaru

Excellent deal, Super Friendly and Knowledgeable Staff Tom Karros Sr. at Shortline Subaru was a pleasure to work with. He welcomed us in, and answered all of my questions about the vehicle. I found him to Tom Karros Sr. at Shortline Subaru was a pleasure to work with. He welcomed us in, and answered all of my questions about the vehicle. I found him to be extremely knowledgeable on the subject (and I had done my own research prior). He set us up with a test drive, and gave us a perfect route with both City and Highway driving. Upon return, he promised that he would work to get me the best deal possible on the vehicle, and he absolutely followed through on that promise! I Internet shopped for this vehicle, and I have to say, it was a great, hassle-free shopping experience with Tom Karros Sr. and Shortline Subaru! They have great follow-up to make sure everything is just perfect with the vehicle. And, to answer any lingering questions one might have, they have a free "Encore Delivery" program where their product specialist, Federico, goes feature by feature throughout the vehicle and explains in detail all of the options and settings - a great service if you have all of the high-tech safety and entertainment features like EyeSight and Touchscreen/Voice Activated navigation system. If you're shopping for a new Subaru, I would highly recommend Tom Karros Sr. and Shortline Subaru - 5 stars! More

It was great ! These guys here are willing to get you what you want and will work very hard for you! These guys grind for you! They’re great ! These guys here are willing to get you what you want and will work very hard for you! These guys grind for you! They’re great ! More

Carrera Bros rock!! Jonny and Chris Carrera where very helpful and very thorough. They where a pleasure to work with and made everything simple. I highly recommended th Jonny and Chris Carrera where very helpful and very thorough. They where a pleasure to work with and made everything simple. I highly recommended the Carrera Bros and Shortline Subaru! More

Friendly and knowledgeable. I had a great experience. The staff was very friendly and knowledgeable. This was hands down the best car buying experience I have had. I would definitely recommend shortline s The staff was very friendly and knowledgeable. This was hands down the best car buying experience I have had. I would definitely recommend shortline suburu to my family and friends. More

Five stars for Johnny at Shortline Subaru see him our next c I had a great experience purchasing a car from Shortline Subaru Johnny and his father were fantastic salesman also the individual who was provided the I had a great experience purchasing a car from Shortline Subaru Johnny and his father were fantastic salesman also the individual who was provided the coverages and the loan documents did a fantastic job over all my experience was great and I would recommend anybody who is looking for a new car particular a Subaru visit them for their buy versus lease options and did a fantastic job getting me into a lease that was in my budget and I enjoyed the experience they went over and Beyond what was required in order to make the sale with me and I appreciate it very much thank you More

excellent customer service Fred was the best part of the entire process. He was sensitive to our converns and misgivings about the dealership/paperwork process based on many of Fred was the best part of the entire process. He was sensitive to our converns and misgivings about the dealership/paperwork process based on many of our negative experiences with auto dealerships over the past 50 years. He made sure we understood the forms/processes for completing the sale, was patient with our questions and thorough in his review of documents and the timetable for completing the sale. As our selected vehicle was "in transit", Fred kept us apprised of its ETA, responding to our telephone calls and emails within a few hours. His responsiveness made us feel, in a refreshing twist, like he was our agent, not just the sales representative for Shortline Subaru. As for the Shortline Subaru environment, the facilities were clean and inviting, the employees making sure we were being taken care of during each of our three visits More

Great service Listened to our needs, showed us options and worked with us to meet those needs. No hard sell. Good communication about vehicle and finance options. Listened to our needs, showed us options and worked with us to meet those needs. No hard sell. Good communication about vehicle and finance options. More

Great Experience Shortline Subaru made buying my new Crosstrek an extremely easy experience. I had inquired online and was contacted with specific pricing on the autos Shortline Subaru made buying my new Crosstrek an extremely easy experience. I had inquired online and was contacted with specific pricing on the autos they had that fit my criteria. Their price was easily the best of any of the dealerships that responded to me. I never felt I had to haggle. Fred was great to work with. I am not sure I have ever had such a smooth and easy time purchasing a car. They were accommodating of my schedule and Fred reviewed how to use the car and its systems. This was a great and low key experience. I highly recommend Shortline. More

Happy first time buyer!! Jonny was so helpful during this experience! He listened to everything I wanted and needed and he didn’t give up, and we found the perfect car for m Jonny was so helpful during this experience! He listened to everything I wanted and needed and he didn’t give up, and we found the perfect car for me! I’ll always remember this purchase but Jonny made me super comfortable and satisfied with my choice! 10/10 would recommend!! More

Purchased a new Crosstrek!!! Our visit did not start off that great. We had been in communication with a sales rep via email and online, we advised him on when we would be coming Our visit did not start off that great. We had been in communication with a sales rep via email and online, we advised him on when we would be coming in, he let us know he had the day off but his manager would be there to greet us and help us with anything we needed. We show up and there is no manager either, come to find out he too had the day off or wasn't coming in until hours later. Thankfully Tom Karros was there and to the rescue. He was great with helping me get my Crosstrek and showing me all the different things it did. I am new to Subaru and he was super friendly and answered any questions I had. Only other down fall was the online rep had quoted me on a Cool Grey Khaki car (the one I really wanted) but come to find out there were none in the district so not sure where the online rep thought he was gonna get one. But again Tom was there to the rescue with my second choice color so I was still able to walk away with a car. I definitely recommend using Tom if you are in the need for a Subaru (not the online rep so much though) More