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Schomp BMW

Highlands Ranch, CO

4.7
1,912 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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1190 Plum Valley Ln

Highlands Ranch, CO

80129

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Showing 1,912 reviews

August 10, 2021

My wife and I were pleasantly surprised with our entire experience of purchasing a vehicle. Shahin was great to work with. This was the first time buying a car that didn’t feel like pulling teeth. The nex More

by Anonymous1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rebeck, Shahin Nia
August 10, 2021

Could not have been any better. 100 percent perfect. I will recommend Schomp and Chris to all friends and neighbors. My wife loves her new convertible. More

by Texanco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Aug 11, 2021 -

Schomp BMW responded

This review made our day! Thank you for your positive feedback - we hope your wife continues to love her new wheels! Come back soon! - the Schomp BMW of Highlands Ranch team

August 10, 2021

I would say that the initial purchase was great, easy and all is well. My problem lies in the follow up. It has been 2 months and the promises made about what is owed is still outstanding. No contact or foll More

by Brandon.halte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Faul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Schomp BMW responded

Brandon, I'm very sorry for the delay in reaching out. This isn't the communicative care we aim to deliver. I will look into this and have a team member get in touch as soon as possible, but in the meantime, please feel free to contact me directly. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com

August 09, 2021

My 2017 BMW X1 had a sheared cam cover bolt, causing total engine failure with only 57,000 miles. All scheduled maintenance was completed on the vehicle and BMW still refused to cover any costs. Schom More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Schomp BMW responded

Jim - We're sorry to hear about your car trouble and apologize that our service recommendations didn't agree with you. We strive to do what's best for our guests and their vehicles, and we're disappointed this situation has left a different impression. We will make our team aware of this feedback, but we'd also like to invite you to contact David Willoughby, our Service Director, at david.willoughby@schomp.com so he can address your concerns directly. We are eager to learn from this. Thank you.

August 09, 2021

They made the entire process so easy. They have the biggest selection of BMW’s and we didn’t have to hassle over price, they had the lowest, that’s why we flew from KC to Denver to buy from them. Damie More

by tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Murphy, Damian Matejczuk
Aug 10, 2021 -

Schomp BMW responded

Thanks for the five stars! We're delighted to hear that Damien and the team are demonstrating our commitment to outstanding customer service and providing an exceptional car-buying experience. Enjoy the new BMW! - Schomp BMW of Highlands Ranch

August 04, 2021

I guess the 1 hour promise really means OVER 4 hours and the one price promise really means you have to make sure you're placed in the correct bracket for APR/Money factor. I would have gotten a higher APR More

by richmelt987
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Highfill, Miles Vandervelden
Aug 20, 2021 -

Schomp BMW responded

Rich - it's hard to see this feedback as we try to find the best option for shoppers. I'd be more than willing to discuss these details together, however, without your last name, I won't be able to reach you. Please consider reaching out directly. Thanks, Jeff Edgell - Director of Operations for BMW - jeffe@schomp.com

August 04, 2021

Damian was absolutely wonderful to work with from our first meeting to final vehicle delivery. More

by DeanoGart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Matejczuk
Aug 04, 2021 -

Schomp BMW responded

Thank you for taking the time to leave us a 5 star rating! We're delighted that Damian provided you with phenomenal care from start to finish. We appreciate your business at Schomp BMW of Highlands Ranch and hope we get the chance to work together once more down the road!

August 01, 2021

I will definitely come back for the service the facility was fabulous. But most of all the sales rep Matthew was very helpful professional knowledgeable I would definitely recommend to my friends. More

by rmndarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Randazzo
Aug 02, 2021 -

Schomp BMW responded

Thank you for your kind words about Matthew. We're happy to hear that he was knowledgeable and professional. We look forward to your next visit!

July 31, 2021

Miles is extremely helpful and attentive. I would recommend him to anyone looking to buy a car! I felt listened to and cared for throughout my car buying experience. His follow up since my car purcha More

by Carley.miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Vandervelden
Aug 02, 2021 -

Schomp BMW responded

Thank you for the great review, and for your recommendation of Miles! Providing a seamless car-buying experience is our goal so we will be sure to pass along your kudos to Miles for a job well done. We appreciate you choosing Schomp BMW of Highlands Ranch and hope you enjoy the new ride!

July 31, 2021

Dylan was amazing. Very responsive and great Dylan was amazing. Very responsive and great communication with every step in the process. We did everything online until we picked up the car. I cou More

by jenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Nurse
Aug 02, 2021 -

Schomp BMW responded

We're delighted to learn that you had a great car-buying experience, courtesy of Dylan Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for choosing Schomp BMW of Highlands Ranch and we wish you many safe and happy miles in your new ride!

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