Schomp BMW

I came in the other day looking to purchase a 2026 X5. The salesman who assisted me was incredibly professional, knowledgeable, and patient, and we were able to find exactly what I was looking for. He mad The salesman who assisted me was incredibly professional, knowledgeable, and patient, and we were able to find exactly what I was looking for. He made the entire sales portion of the experience seamless. Unfortunately, my very positive experience was soured during the financing process. From where the salesman and I were sitting, I could hear who I can only assume was the sales manager yelling at an employee. This was undeniably unprofessional, and I was surprised to hear someone speak to their staff in that manner. I don’t typically leave reviews, but I ultimately left feeling uncomfortable after what had otherwise been an excellent experience with the salesman. Hopefully I simply visited on a day when tensions were unusually high, but it was still disappointing to witness behavior like that in a professional setting. More

Our experience with Schomp BMW was excellent. We love our new X3 and received great service from Izzy. Would recommend both the dealership and Izzy. We love our new X3 and received great service from Izzy. Would recommend both the dealership and Izzy. More

Service: My car had an intermittent problem without any error codes - the most difficult to find and repair. Due to Josh's creative problem solving and special effort, they were able to find and repair th error codes - the most difficult to find and repair. Due to Josh's creative problem solving and special effort, they were able to find and repair the problem! Josh's great service is due to in part by the great leadership by Brian. More

I purchased a 2020 BMW X5 from Schomp BMW on 1/10/2026 while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that th while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that the vehicle had zero issues and that everything was fully functional. I was assured that it was. Immediately upon delivery, that turned out to be untrue. The vehicle’s Driver Assistance package is faulty and throws an error message, rendering multiple critical safety systems inoperable, including: Blind spot monitoring Lane departure warning Side collision system In addition to the safety failures, nearly half of the interior ambient lighting was not working upon arrival. To make matters worse, the vehicle was shipped with only one key, despite being promised a second key would be mailed to me. As of now, I still have not received it. I have made multiple attempts to resolve these issues and have contacted Nevada and Ally (sales manager). I was told that Darrick would would reach out, yet I have received no call, no follow-up, and no proposed solution. At this point, it feels like being ignored is the chosen response. This situation is extremely disappointing and reflects poorly on Schomp BMW’s integrity and post-sale customer service, especially for an out-of-state buyer who relied on their representations. I have tried to be reasonable and even offered a practical solution based on an independent mechanic’s assessment, but communication has stalled completely. I will update this review if and when a resolution is provided. Until then, I strongly recommend considering other dealerships if you are planning to purchase a vehicle, especially if buying remotely. More

Unfortunately this employee was unhelpful, rude, and aggressive. We were sent to his location to purchase a part. We were given the incorrect information by a mechanic. Rather than try to help resolve t aggressive. We were sent to his location to purchase a part. We were given the incorrect information by a mechanic. Rather than try to help resolve the complication, he chose to be condescending, dismissive, and appeared to be annoyed by the request to help a customer. His demeanor is a reflection of the BMW Schomp Highlands Ranch location and should be addressed if he is to continue working with customers. More

Buying a car is a pain in the xxx. It wasn’t though for us at bmw Schomp It wasn’t though for us at bmw Schomp More

Purchased new vehicle, sales person spent a great deal of time with me in helping me make the right decision. Thank you! time with me in helping me make the right decision. Thank you! More