Schomp BMW

Mahmed was diligent, honest and helpful. He went out of his way to take care of the extras.. He is a pleasure to work with. He went out of his way to take care of the extras.. He is a pleasure to work with. More

Tom was very helpful and informative regarding our X5 purchase. He made the process easy and very pleasant! Highly recommend seeking Tom out at Schomp BMW! purchase. He made the process easy and very pleasant! Highly recommend seeking Tom out at Schomp BMW! More

Gabe was very attentive and patient with me. He responded quickly to my emails and answered all of my questions. He responded quickly to my emails and answered all of my questions. More

We bought a brand new 2023 X1 from this "Award Winning Dealership" and the driver's door had been badly scratched at the dealership, so the dealer agreed to repair it at no charge. Once we could finally Dealership" and the driver's door had been badly scratched at the dealership, so the dealer agreed to repair it at no charge. Once we could finally pick up the car, it was returned in filthy condition with sanding and polishing dust all over the inside and outside. The service manager apologized, would not clean it because they were "too busy" and promised a full detail in the future. Now, six months later we book an oil change online and call to confirm the detail appointment. This is confirmed both online and in person with a loaner car reserved. We live a 2 hour drive away in the mountains. We schedule many other appointments when we come to the city. We arrived this morning and were told they had given our loaner car to someone else, so no loaner car for us. This was inexcusable for a booked and twice confirmed appointment. Furthermore, they told us about a "double clutch" recall that would require a second trip to Denver. Why didn't they notify us about the recall when we spoke with their service department to confirm our appointment? Then the service advisor could not tell us when Schomp BMW would have the parts for the recall. They could not tell us when they would have a loaner car available. They screwed up our whole schedule. We, and our family, and our family's family will never go back to Schomp for service, which means never to purchase vehicles there again. A certain dealership on S. Colorado Blvd. will get ALL of our business for both MB and BMW. How disappointing to receive such consistently poor service. More

Austin Dilg was a pleasure to work with in custom ordering and purchasing our 2025 X3. He was always able to answer all our questions and was knowledgeable about all the many available options and fe ordering and purchasing our 2025 X3. He was always able to answer all our questions and was knowledgeable about all the many available options and features. Austin was always flexible and patient, even when we changed our minds a couple of times. I hope we can work with Austin again if we ever buy another BMW. More

Never again would I trust Kyle Richmond with my BMW M5 Comp or any car I'll ever own. Be careful. He speaks words that sound good... that is all they are... words. He had an opportunity to correct a ve Comp or any car I'll ever own. Be careful. He speaks words that sound good... that is all they are... words. He had an opportunity to correct a very poor experience and requested to do so as he found fault with his technicians performance, unnecessary recommendations, and ability to follow procedures citing how important it was to him to correct this situation. I was cautious/hesitant/weary about agreeing but eventually I did agree to bring the car back in so he could address the shortcomings of his team. The guy sits in his office looking at me while I've waited another 45 minutes for a loaner when he confirmed the day and time I'd be coming back in (which was the very next morning from when we had the conversation). Never did he come out to say one word. I ended up leaving as he made it clear to me that his actions do not match his words and I do not and will not trust this person having anything to do with my vehicle. The GM is a true professional who I trust but, unfortunately, Kyle runs the service department... who I do not. It matters who you trust with your assets... Kyle is not the guy. More

Never again would I trust Kyle Richmond with my BMW M5 Comp or any car I'll ever own. Be careful. He speaks words that sound good... that is all they are... words. He had an opportunity to correct a ve Comp or any car I'll ever own. Be careful. He speaks words that sound good... that is all they are... words. He had an opportunity to correct a very poor experience and requested to do so as he found fault with his technicians performance, unnecessary recommendations, and ability to follow procedures citing how important it was to him to correct this situation. I was cautious/hesitant/weary about agreeing but eventually I did agree to bring the car back in so he could address the shortcomings of his team. The guy sits in his office looking at me while I've waited another 45 minutes for a loaner when he confirmed the day and time I'd be coming back in (which was the very next morning from when we had the conversation). Never did he come out to say one word. I ended up leaving as he made it clear to me that his actions do not match his words and I do not and will not trust this person having anything to do with my vehicle. The GM is a true professional who I trust but, unfortunately, Kyle runs the service department... who I do not. It matters who you trust with your assets... Kyle is not the guy. More

Our experience was very good in all respects. The new car was everything we expected. The new car was everything we expected. More

Alex did an amazing job with my experience as he put my time on the fore front. Keep up the great work Alex!! time on the fore front. Keep up the great work Alex!! More

Communicative, helpful with good follow through… I am very pleased with the car he helped me purchase. very pleased with the car he helped me purchase. More