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Schomp BMW
Highlands Ranch, CO
1,912 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,912 reviews
December 12, 2003
My friends purchased a new BMW 3-series from this dealer which started the most terrible consumer experience they've ever experienced. The car began breaking down almost immediately, which was bad enough, which started the most terrible consumer experience they've ever experienced. The car began breaking down almost immediately, which was bad enough, but the dealer response was the worst part. The dealer service center repeatedly either denied that anything was wrong (with a car that had to be towed numerous times in the first few months) or claimed that everything was fixed. My friends had to literally beg for loaner cars, for towing, for return phone calls and for a serious diagnostic investigation. Unbelievably, a registered letter to the owner of the dealer at the owner's home address went unanswered! The message was clear: "We have your money, now get lost!" My friends had to force BMW North America to take the car back after 6 months of continual break-downs and after an entire month in the repair facility. Bad customer service on a mind boggling level. More
by arne
November 17, 2003
Horrible customer service - I had problems with them on both the sales side of things as well as the service side. I special ordered a brand new convertible - they tried to change the contract at the time both the sales side of things as well as the service side. I special ordered a brand new convertible - they tried to change the contract at the time of delivery to make more money / also the options I ordered were incorrect. The car was also pathetic. It had to be towed into the shop because of electrical / computer problems 4 times and overall required service calls 7 times until I was able to get rid of the car. The dealership would do absolutely nothing to help. Once the car left their lot - they didn't want anything to do with it. Stay away! More
by steve
Employees Worked With
general manager - Mark Wallace
